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IQ Bot vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
IQ Bot returns investment in a year by automating tasks, but ROI varies by region and suitable use case identification.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
The cost is a concern, and there are more affordable alternatives like hyperscalers such as Azure.
 

Customer Service

Sentiment score
6.4
IQ Bot customer service is helpful and responsive, though response times and quality can vary based on contract type.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
Their response time could be improved, especially for new issues not found in the community version.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Some issues are resolved quickly, while others might take time as they require further analysis.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
 

Scalability Issues

Sentiment score
7.5
IQ Bot is scalable, adaptable across businesses, with cloud-enhanced flexibility, handling demand while maintaining performance despite some concerns.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
The scalability is very good, but it depends on how the bots are coded.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
 

Stability Issues

Sentiment score
9.0
Users find IQ Bot reliable and satisfactory, but it requires high-quality inputs and improvements for diverse PDF formats.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
It works well with systems like JDE and Mainframes.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
 

Room For Improvement

IQ Bot requires intelligence upgrades, better integration, usability, cost efficiency, support for handwritten documents, and enhanced scalability.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
This change could help me avoid confusion, especially if applications have similar names or when different pages of the same application are in use.
More flexibility and specific models for specific purposes would be beneficial.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
The main concern is the technical nature, which requires significant Java skills.
 

Setup Cost

IQ Bot's pricing is negotiable but high, with annual costs and variable pricing complicating affordability for smaller businesses.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
The competition, particularly with hyperscalers like Azure and AWS, offers alternatives at one-tenth of the cost.
In my experience, compared to Power Automate, IQ Bot is high-priced, but when compared to UiPath, it is lower priced.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
I am not familiar with the exact pricing, however, it is considered pricey.
It is worth the money as a tool.
 

Valuable Features

IQ Bot excels in data extraction, automation, and customization with OCR technology, flexible deployment, and Python scripting capabilities.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
This feature is particularly useful when dealing with multiple workbooks or Excel sheets, as it prevents confusion about which Excel sheet to use at a particular time.
Automation Anywhere offers a coherent solution with its automation tools, making maintenance easier.
It also supports reusable code components through Java, making it efficient for developers.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
The platform now includes auto machine learning and AI capabilities.
 

Categories and Ranking

IQ Bot
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
51
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (12th), Robotic Process Automation (RPA) (8th)
 

Mindshare comparison

As of May 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IQ Bot is 2.6%, down from 4.1% compared to the previous year. The mindshare of WorkFusion is 2.2%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Neethushree S - PeerSpot reviewer
User-friendly and code reusability feature for efficient utilization of existing code repositories
Building IQ bots is time-consuming. Initially, script-wise, it would take a lot of time and also the testing of testing part of it. Probably there might be something that has been advanced now, but I'm talking about before six months. Maybe there has been an enhancement, but during the time that we were working, the time that would take up to build the requirements initially would need a lot of time. In future releases, Automation Anywhere should promote this product more to make it more visible. It should be promoted to increase its visibility and awareness.
Shamus Cardon - PeerSpot reviewer
It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.
We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
7%
Government
6%
Financial Services Firm
30%
Computer Software Company
15%
Government
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What do you like most about IQ Bot?
IQ Bot is relatively easy to use and develop.
What is your experience regarding pricing and costs for IQ Bot?
Pricing is a significant concern as IQ Bot is costly. The competition, particularly with hyperscalers like Azure ( /products/microsoft-azure-reviews ) and AWS ( /products/amazon-aws-reviews ), offe...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
 

Comparisons

 

Overview

 

Sample Customers

Synergy
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about IQ Bot vs. WorkFusion and other solutions. Updated: April 2025.
851,471 professionals have used our research since 2012.