We performed a comparison between IQ Bot and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IQ Bot uses AI technology to extract data from PDF files by analyzing and splitting a particular PDF file into separate groups."
"The most valuable feature of IQ Bot is that any user can customize it on their own, and they don't need to get in touch with Automation Anywhere."
"IQ Bot is a useful and easy-to-use tool."
"The most valuable feature is the cognitive ability, as it will learn an interface that it is not familiar with and perform in the way that a human does."
"The best feature is that we can extract data from an image. That's why Automation Anywhere implemented IQ Bot. Otherwise, you cannot extract data from an image. Nowadays, every industry is scanning invoices and uploading them to some website or storing them on some shared drive. IQ Bot can do data extraction from the PDF format and the JPG format."
"The ability to differentiate between documents is valuable."
"Our mainframe-based and web-based projects are working well, with no issues."
"The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format."
"The solution is stable, we have not had any glitches or problems."
"The automation process is the most valuable feature."
"If you compare it to its competitors in the market, it is more Java-native."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"The cognitive features of this solution are good."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"IQ Bot needs to scale up further because many other industry products that are capable of capturing handwritten information are doing much better. So, it would be better if IQ Bot spent more time on handwritten data extraction."
"There's still room for improvement in IQ Bot because sometimes, my team has certain types of PDFs that need to be grouped, for example, five types of videos need to be sorted to get data, but it was impossible to do in the solution. There's even an instance when I'm extracting data, for example, the invoice numbers, and I trained IQ Bot to do the extraction just for the invoice numbers, but it failed to do it. There could be some exceptions that the product developer is working on, but it could take time because sometimes IQ Bot works, and sometimes it doesn't, so the error isn't because of the developer. The error lies with the system. Another area for improvement in the solution is that during installation, it makes your machine drastically slow. It requires you to have RAM of 16 GB and a 500 GB hard disk, but that's still not enough. Slow downloading is also an area for improvement in IQ Bot because whenever you try to execute bots around 20MB to 100MB, for example, that will be downloaded from the cloud to local machines, and this process could take between seven to eight minutes, and this could be frustrating especially when you're trying to showcase it to a customer. Bot downloading into a local machine shouldn't be taking more than five minutes because it's embarrassing in front of clients. It's good that Automation Anywhere provides a cloud version for IQ Bot, but if you're unable to execute it fast, then that's not very good. I was working for one client in Brazil and there was a time I was showing the bot to them and it was taking around seven minutes to get downloaded on the local machine, and I even tried to connect with the support team, but that still didn't get me anywhere. If you're working on some code and you're executing a bot, you need to change one line and the bot will download completely, so it should be pipeline or SVN or Git. If you've downloaded a 50MB bot, you just change one variable name, but then you have to download the 50MB code again, and it makes you wonder why you need to download the complete code. You have to double-check if you already have the code in your folder, and why would you need to download it again. Only one line should be changed for the download time to decrease drastically, but right now, you need to be downloading the code completely, so if you're executing a 100MB bot fifty times, then that means it will be downloaded fifty times as well. IQ Bot is not a straightforward solution, so my team is struggling with it. Currently, my company has been doing some R&D about the solution, and it has several main problems that need to be addressed. What I'd like to see in the next version of the solution is support for unstructured PDFs because currently, it's a very good solution for structured PDFs."
"There are issues with the technology identifying a signature."
"There are certain things that OCR engines are not capable of handling currently. For example, OCR engines pick up a slash as a question mark. They also don't have the capability to handle subcolumns in a column. It would be really helpful if they can add more OCR engines with advanced capabilities to handle such scenarios. We need more cognitive abilities in the OCR engines to deal with the most complex scenarios. We also need more advanced capabilities so that IQ Bot can give better results in terms of PDF quality. This is because we cannot expect the same quality from all the vendors and customers, and there might be scenarios where we get some sort of scanned copies."
"It would be helpful if the solution was better at reading handwriting. It needs better handwriting recognition."
"It should be easier to install and configure. We had some issues during the initial setup, and we are resolving them with the help of their support. Its initial setup is complex. Their web pages are not really structured. Because they have multiple products that are more or less similar, it is sometimes hard to understand which documentation you're actually reading and using. Their documentation and web pages should be structured in a better way. In terms of new features, it is a little too early to provide inputs. I need more real business cases to see what is lacking. We haven't yet got those. We are currently testing it from a technical point of view."
"The quality of the service needs to be improved."
"IQ Bot doesn't accept or manage unstructured documents properly."
"We are having some database issues, but we are addressing them."
"The solution is not user-friendly, this is something they should improve."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
IQ Bot is ranked 2nd in Intelligent Document Processing (IDP) with 48 reviews while WorkFusion is ranked 8th in Intelligent Document Processing (IDP) with 30 reviews. IQ Bot is rated 7.6, while WorkFusion is rated 7.8. The top reviewer of IQ Bot writes "User-friendly and code reusability feature for efficient utilization of existing code repositories". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". IQ Bot is most compared with ABBYY Vantage, UiPath Document Understanding and IBM Datacap, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our IQ Bot vs. WorkFusion report.
See our list of best Intelligent Document Processing (IDP) vendors.
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