WorkFusion and IQ Bot both compete in the document processing space with strong emphasis on machine learning and OCR capabilities. WorkFusion has an edge with its robust RPA tools, scalability, and flexibility without needing APIs.
Features: WorkFusion offers robust RPA Express tools, SAP integrations, and customizable workflows, making it adaptable for complex business needs. Its scalability and flexibility across multiple systems are significant highlights. IQ Bot is known for user-friendly implementations and effective OCR efficiency, with adaptability to various document layouts as a key feature. It also provides integration with Automation Anywhere, enhancing functionality.
Room for Improvement: WorkFusion should improve its ERP solution integrations and simplify its graphical interface for easier automation tasks. Enhancements in AI usability with less code-intensive interfaces are also suggested. IQ Bot can benefit from greater flexibility in document format handling, more competitive pricing, and enriched machine learning capabilities for complex document variations.
Ease of Deployment and Customer Service: WorkFusion supports various deployment models such as on-premises and hybrid cloud, but customer service reviews are mixed due to slow response times. IQ Bot supports deployment in private, public, and hybrid clouds. It is praised for prompt technical support and smooth integration with existing systems, offering consistent technical support.
Pricing and ROI: WorkFusion offers significant ROI through efficiency and scalability, justifying its higher cost for larger enterprises. IQ Bot is also costly, especially when combined with Automation Anywhere, making it less affordable for smaller enterprises despite its functionality. More flexible pricing options could enhance its appeal to a broader range of businesses.
The cost is a concern, and there are more affordable alternatives like hyperscalers such as Azure.
Their response time could be improved, especially for new issues not found in the community version.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Some issues are resolved quickly, while others might take time as they require further analysis.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
The scalability is very good, but it depends on how the bots are coded.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
It works well with systems like JDE and Mainframes.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
This change could help me avoid confusion, especially if applications have similar names or when different pages of the same application are in use.
More flexibility and specific models for specific purposes would be beneficial.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
The main concern is the technical nature, which requires significant Java skills.
The competition, particularly with hyperscalers like Azure and AWS, offers alternatives at one-tenth of the cost.
In my experience, compared to Power Automate, IQ Bot is high-priced, but when compared to UiPath, it is lower priced.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
I am not familiar with the exact pricing, however, it is considered pricey.
It is worth the money as a tool.
This feature is particularly useful when dealing with multiple workbooks or Excel sheets, as it prevents confusion about which Excel sheet to use at a particular time.
Automation Anywhere offers a coherent solution with its automation tools, making maintenance easier.
It also supports reusable code components through Java, making it efficient for developers.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
The platform now includes auto machine learning and AI capabilities.
What is IQ Bot?
IQ Bot is a leading, highly-regarded next-generation Intelligent Document Processing (IDP) solution and part of Automation Anywhere, which is the industry leader in the Robotic Process Automation (RPA) marketplace.
IQ Bot utilizes various AI technologies, such as fuzzy logic, machine learning ( ML), computer vision, optical character recognition (OCR), and natural language processing (NLP) coupled with the strength of RPA to instantly identify, export, and authenticate information from various business documents, such as emails, invoices, receipts, charts, and more. This process is known as Intelligent Document Processing (IDP). IDP is an integral part of today’s business process. IDP and RPA work together to create an effective necessary tool to fully automate and streamline enterprise business processes.
The basic functions of an effective IDP solution are as follows:
IQ Bot is an intuitive, intelligent, next-gen bot solution that uses multiple cognitive capabilities and is able to learn easily and rapidly from human behavior to become faster and incredibly accurate with every progressive cycle. IQ Bot integrates well with other third-party cognitive solutions, like Watson. With effective training, IQ Bot can also accurately recognize handwritten documents. IQ Bot is very easy to configure and is extremely cost-effective. Finally, IQ Bot has both on-premises and cloud options for flexible seamless deployment, lower TCO, and a quickly realized ROI. IQ Bot is the intelligent digital workforce solution for today’s enterprise business needs.
Reviews from Real Users
Vikas K., CFO at Travel Food Services ltd, relates, "The extraction feature is the most valuable one of IQ Bot."
Celestine, Director Intelligent Automation at a tech services company, tells us, "The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."
German C., PMO Manager (Peruvian Branch) at Globalhitss, says, "It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
