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Insights Hub vs New Relic Solutions [Private Offer Only] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Insights Hub
Ranking in AWS Marketplace
12th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
New Relic Solutions [Privat...
Ranking in AWS Marketplace
494th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PT
OT Expert at a manufacturing company with 10,001+ employees
Energy dashboards have given us clear cost insights and guide data driven production decisions
I hope Insights Hub can support a UMS idea and solution in the future. If we have a UMS hub or data center, Insights Hub could integrate with our database, allowing us to share one data center regardless of whether it is our MES system, SCADA system, or Insights Hub, which would be more efficient for a global company. Insights Hub could connect to our UMS data center, which would eliminate the need to rebuild a connection between the shop floor and Insights Hub. Additionally, Insights Hub could support MES functions, allowing us to integrate with the production line and transfer the ERP order from the ERP to our shop floor, thus helping the ERP be more efficient. This would include performing a buy-off from the shop floor to the ERP and adjusting the production plan for the ERP production order for greater efficiency in our production planning. I hope we can achieve MES functions in an IoT solution such as Insights Hub. One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users. This requires us to ask for help and support from our IT department as we cannot perform what we can do with a Windows device, such as RDP to the gateway and monitor any issues inside. Sometimes we do not know the issue exactly and have to check the log, which is very complex for the end-user.
Dr. Abdullah Malik, PhD - PeerSpot reviewer
Senior Vice President Head Of Solutions And Practices at LearningMate Private Limited
Monitoring has improved latency analysis and now supports precise root cause detection
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cause analysis, New Relic Solutions [Private Offer Only] should be able to detect single points of failure and cascading failures instead of allowing users to perform tracing activity manually. This would be beneficial because maximum time goes into manual tracing activities. Additionally, New Relic Solutions [Private Offer Only] should help us identify if there are thread pools and connection pools in performance optimization, as pool data visibility enables us to determine whether we need to increase the pool size or connection size.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Insights Hub has provided significant positive impact to my organization, including 30 to 50 percent faster incident resolution, fewer SEV one outages, reduced alert fatigue by 20 to 30 percent, better SLA compliance, and increased customer satisfaction."
"Insights Hub is a good IoT solution and cloud solution, with easy to normal implementation difficulty for a company, and it can provide some help for our company to do modifications or adjustments."
"Insights Hub is an overall major good framework for everybody to monitor the shop floor."
"Given that great variety and diversity of machines, the main characteristic of Insights Hub is that it allows me to talk to that diversity of machines, and therefore I can extract data from them and monitor my plant without needing to use additional developments or additional configurations."
"As a partner, the biggest advantage of New Relic Solutions [Private Offer Only] is that it provides a much deeper dive analysis view and helps integrate various tools."
"The biggest advantage of New Relic Solutions [Private Offer Only] from an application performance issue identification point of view is that it helps us address application performance through the APM tool they provided."
 

Cons

"One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users."
"The learning curve is steep as it requires skill to fully utilize and is not very beginner-friendly, and querying can be complex."
"Insights Hub has a connection with Grafana, but I would like it to be improved."
"As of now, Insights Hub is an under-developed platform, so there is no organization-level impact."
"Support has potential for improvement to reduce the delays that occurred, depending on how the contract is structured with the customer."
"I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold."
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Top Industries

By visitors reading reviews
Insurance Company
62%
Construction Company
11%
Comms Service Provider
6%
Outsourcing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Insights Hub?
Insights Hub has a connection with Grafana, but I would like it to be improved.
What is your primary use case for Insights Hub?
Insights Hub is used for monitoring equipment in the plant, mainly for OEE calculation. Within Insights Hub, Mendix has an application called OEE Hub, which allows me to connect the machines to the...
What is your experience regarding pricing and costs for New Relic Solutions [Private Offer Only]?
The cost of New Relic Solutions [Private Offer Only], as compared to other products in parallel, is something I have always recommended. However, when it comes to price, there are other tools that ...
What needs improvement with New Relic Solutions [Private Offer Only]?
I believe New Relic Solutions [Private Offer Only] needs to work on AI anomaly detection and reduce false positive alerts through the context threshold. Regarding dependency visibility and root cau...
What is your primary use case for New Relic Solutions [Private Offer Only]?
The main requirement for clients using New Relic Solutions [Private Offer Only] is primarily application performance issues, root cause analysis, high latency, errors, and services failures. Someti...
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Insights Hub vs. New Relic Solutions [Private Offer Only] and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.