Infrascale Backup &amp; Disaster Recovery vs Synology C2 Backup comparison

Infrascale Backup & Disaster Recovery vs. Synology C2 Backup

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Cloud Backup

18th

Ranking in SaaS Backup

10th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (25th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (17th)

Synology C2 Backup

Ranking in Cloud Backup

20th

Ranking in SaaS Backup

11th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. The mindshare of Synology C2 Backup is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Infrascale Backup & Disaster Recovery	1.0%
Synology C2 Backup	1.7%
Other	97.3%

Cloud Backup

Featured Reviews

reviewer2649186

President at a media company with 11-50 employees

Its user-friendliness and consolidated dashboard make backups and recovery very easy

Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

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Zuhair Hasan

Manager, Information Technology Security at Nesma

Provides fast access to files and offers a reliable backup solution without compatibility issues

Versioning control helps speed up data recovery by providing easy access to previous versions of files. This is particularly useful when moving backups to off-site storage and deploying them quickly during installations. My experience with Synology Backup's security features includes partitioning for production environments, regular scans for new threats, and support for multifactor authentication. Password security is also emphasized, meeting basic security requirements. Before choosing Synology, consider its sensitivity in your network infrastructure, especially for critical backup and storage tasks. Prioritize security, including testing and recovery procedures, and evaluate the device's performance to ensure it meets your needs effectively. Overall, I would rate Synology C2 Backup as an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was straightforward and we received support from the manufacturer."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The most valuable feature of this solution is that it is simple to use."

More Infrascale Backup & Disaster Recovery pros

"It's good for file services."

"I find Synology C2 Backup valuable for its speed, features, and server compatibility."

Cons

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

More Infrascale Backup & Disaster Recovery cons

"Improving the pricing would be great."

"The main drawbacks of Synology C2 Backup are slower processes in certain regions and less frequent updates."

Pricing and Cost Advice

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing is based on how much data you have plus what appliances you need."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Our licensing fees are billed every four months."

More Infrascale Backup & Disaster Recovery pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Healthcare Company

11%

Manufacturing Company

Performing Arts

Comms Service Provider

10%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	1

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

What needs improvement with Infrascale Platform?

The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...

What is your primary use case for Infrascale Platform?

I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...

What is your experience regarding pricing and costs for Synology C2 Backup?

It's a reasonable price, but it could be improved. I would rate the pricing a seven out of ten.

What needs improvement with Synology C2 Backup?

None of the features require improvement as we only use it as a file server. However, improving the pricing would be great.

What is your primary use case for Synology C2 Backup?

We primarily use it as a file server. We don't use Synology for backups; we only use it as a file server.

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Product Reports

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Cloud Backup

Download Synology C2 Backup product report

Also Known As

Infrascale Platform

No data available

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Synology C2 Backup offers a comprehensive solution for data protection and disaster recovery, suitable for businesses seeking secure and efficient backup options. Its reliable cloud services provide peace of mind with integrated backup solutions.

Synology C2 Backup is designed to meet the demands of a sophisticated audience by providing flexible data backup and recovery options. It ensures data security while offering seamless integration with Synology NAS devices and other platforms. Users appreciate its cost-effectiveness and scalability, enabling businesses to protect their critical data efficiently. Room for improvement includes enhancing user experience and expanding third-party integrations.

What are the valuable features of Synology C2 Backup?

Data Encryption: Provides end-to-end encryption for data security.
Flexible Backup: Supports both scheduled and continuous data backups.
Scalability: Easily scalable to meet growing data storage needs.
Seamless Integration: Integrates with Synology NAS devices for streamlined operations.

What benefits should users seek in reviews?

Cost-Effectiveness: Affordable pricing aligns with budget considerations.
Data Security: High-level encryption maintains data protection.
Reliability: Consistent performance ensures minimal downtime.
Scalability: Adapts to business growth without significant changes.

Synology C2 Backup is implemented across diverse industries, accommodating the specific needs of sectors such as finance and healthcare. Its secure cloud backup is particularly beneficial for industries requiring stringent data protection standards, offering peace of mind and regulatory compliance.

Synology

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Information Not Available

Infrascale Backup & Disaster Recovery vs. Synology C2 Backup