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Infrascale Backup & Disaster Recovery vs Synology C2 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
12th
Ranking in SaaS Backup
8th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (17th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
Synology C2 Backup
Ranking in Cloud Backup
23rd
Ranking in SaaS Backup
14th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.5% compared to the previous year. The mindshare of Synology C2 Backup is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.4%
Synology C2 Backup1.3%
Other97.3%
Cloud Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
Zuhair Hasan - PeerSpot reviewer
Manager, Information Technology Security at Nesma
Provides fast access to files and offers a reliable backup solution without compatibility issues
Versioning control helps speed up data recovery by providing easy access to previous versions of files. This is particularly useful when moving backups to off-site storage and deploying them quickly during installations. My experience with Synology Backup's security features includes partitioning for production environments, regular scans for new threats, and support for multifactor authentication. Password security is also emphasized, meeting basic security requirements. Before choosing Synology, consider its sensitivity in your network infrastructure, especially for critical backup and storage tasks. Prioritize security, including testing and recovery procedures, and evaluate the device's performance to ensure it meets your needs effectively. Overall, I would rate Synology C2 Backup as an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"If you want something that works and is reliable, here it is."
"I find Synology C2 Backup valuable for its speed, features, and server compatibility."
"It's good for file services."
 

Cons

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"User interface and navigation are also not that good."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The main drawbacks of Synology C2 Backup are slower processes in certain regions and less frequent updates."
"Improving the pricing would be great."
 

Pricing and Cost Advice

"Our licensing fees are billed every four months."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"The licensing is based on how much data you have plus what appliances you need."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
12%
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
What is your experience regarding pricing and costs for Synology C2 Backup?
It's a reasonable price, but it could be improved. I would rate the pricing a seven out of ten.
What needs improvement with Synology C2 Backup?
None of the features require improvement as we only use it as a file server. However, improving the pricing would be great.
What is your primary use case for Synology C2 Backup?
We primarily use it as a file server. We don't use Synology for backups; we only use it as a file server.
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Synology C2 Backup and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.