Infrascale Backup & Disaster Recovery and N2WS Backup & Recovery are both prominent solutions for data protection. N2WS Backup & Recovery is favored in feature set, while Infrascale scores higher in pricing and customer support satisfaction.
Features: Users commend Infrascale for comprehensive disaster recovery options, ease of management, and competitive pricing. N2WS is praised for advanced AWS-specific utilities, seamless cloud integration, and robust AWS toolset.
Room for Improvement: Infrascale users suggest enhancements in reporting, faster recovery times, and better performance. N2WS users highlight the need for improvements in scalability, support for additional cloud platforms, and expansion to other cloud services.
Ease of Deployment and Customer Service: Infrascale is noted for straightforward deployment and responsive customer support. N2WS deployment is highly regarded for AWS environments, but some users find the initial setup complex. Both have strong customer service, but Infrascale users report quicker resolution times.
Pricing and ROI: Infrascale users value the competitive pricing and high value for money. N2WS users, while finding it slightly more expensive, acknowledge the strong ROI due to robust AWS integration and reliability. Infrascale offers a more budget-friendly solution, while N2WS justifies its higher cost through feature richness and performance.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
N2WS Backup & Recovery is a comprehensive backup and recovery solution designed to protect critical data and applications in the cloud. The solution is highly regarded for its ease of use, making it a popular choice for organizations of all sizes. With its help, users can easily manage backups, schedule backups, and restore data and applications with just a few clicks.
N2WS Backup & Recovery also has a range of advanced features, including automated backup policies, cross-region replication, and disaster recovery capabilities.
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