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Infrascale Backup & Disaster Recovery vs N2WS Backup & Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
<p>Infrascale Backup &amp; Disaster Recovery boosts ROI with rapid recovery, cost reduction, increased profitability, and enhanced IT efficiency.</p>
Sentiment score
10.0
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
 

Customer Service

Sentiment score
8.5
<p>Infrascale's Backup &amp; Disaster Recovery service boasts responsive, proactive support with knowledgeable staff, quick resolutions, and user satisfaction.</p>
Sentiment score
7.9
<p>N2WS Backup &amp; Recovery offers highly regarded, responsive, and prompt customer support, with direct vendor handling and efficient issue resolution.</p>
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
 

Scalability Issues

Sentiment score
6.7
Infrascale Backup offers scalable, efficient management but may need upgrades for hardware and capacity during significant growth.
Sentiment score
7.6
<p>Users find N2WS Backup &amp; Recovery scalable and efficient for long-term use with various server and VM backup needs.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
8.5
Users find Infrascale Backup reliable with minimal issues; responsive support and improved usability enhance overall satisfaction.
Sentiment score
8.6
<p>N2WS Backup &amp; Recovery is highly praised for its stability and reliability, frequently receiving a nine out of ten rating.</p>
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

Users seek improved pricing clarity, bandwidth control, security, integration, dashboard functionality, intuitive interface, SSDs, and flexible licensing.
<p>N2WS Backup &amp; Recovery requires a better GUI, enhanced stability, and improved file management tools for more efficient backups.</p>
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
 

Setup Cost

Infrascale's pricing is competitive and flexible, though users find the licensing structure complex and occasionally higher than competitors.
<p>N2WS Backup &amp; Recovery provides scalable, cost-effective cloud backup solutions with flexible pricing based on usage and exceptional customer support.</p>
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
 

Valuable Features

Infrascale offers easy, rapid disaster recovery with robust features like fast VM boot-up, centralized management, and strong data protection.
<p>N2WS Backup &amp; Recovery is praised for its user-friendly design, efficient AWS instance management, strong repository, and reporting features.</p>
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
63rd
Ranking in Cloud Backup
48th
Ranking in Disaster Recovery (DR) Software
29th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Disaster Recovery as a Service (8th), SaaS Backup (42nd)
N2WS Backup & Recovery
Ranking in Backup and Recovery
43rd
Ranking in Cloud Backup
31st
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.7%, up from 0.4% compared to the previous year. The mindshare of N2WS Backup & Recovery is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Cezar Ashkar - PeerSpot reviewer
Easy to use and setup
One valuable feature is the easy-to-use GUI There is room for improvement in stability. I have been using this solution for a few months. We currently use the latest version.  I would rate the stability a nine out of ten.  It is a scalable solution.  The technical support of N2WS has an…
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
Computer Software Company
24%
Financial Services Firm
14%
Manufacturing Company
12%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup &amp; Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...
What is your primary use case for Infrascale Platform?
We're using Infrascale Backup &amp; Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.
What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup &amp; Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
 

Also Known As

Infrascale Platform
N2WS Cloud Protection Manager
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Coca-Cola, tecRacer, Cloudar, Goodwill
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. N2WS Backup & Recovery and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.