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Infraon IMS vs OmniPeek comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in Network Monitoring Software
88th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (28th), IT Infrastructure Monitoring (61st), Cloud Monitoring Software (44th)
OmniPeek
Ranking in Network Monitoring Software
74th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Application Performance Monitoring (APM) and Observability (65th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.2%, down from 0.2% compared to the previous year. The mindshare of OmniPeek is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Maharajan S - PeerSpot reviewer
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
Kunwar Preet Singh Sodhi - PeerSpot reviewer
User-friendly, stable, and scalable
The solution's automation has room for improvement. I have observed that Wireshark is much more commonly used for automation than OmniPeek. This is because when scripts are involved, Wireshark provides a great deal of flexibility for automating the process of packet sniffing. In the case of OmniPeek, its capabilities are limited, which restricts its automation potential. However, it is already user-friendly and compatible with Microsoft, so if it were to become comparable to Wireshark, it could potentially dominate the market. I have seen many new versions of OmniPeek, but I have never seen an automation version. The price of OmniPeek can be improved. Many customers have chosen the solution due to its user-friendly nature, but the cost often prevents them from making a purchase. This means that they may opt for an open-source tool instead. We should look into making the pricing more competitive and consider offering customization options to increase its utility in automation. This could be a game-changer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The feature that I like the most and the best part is the customization."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The backup, restore, and comparison features are all good."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"It's a solid piece of software. It's stable."
"OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The most valuable feature is OmniPeek is user-friendly."
 

Cons

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Email support is a bit slow. Once you drop an email, it takes time."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"I don't see a clear roadmap in the future for improving this software."
"The solution's automation has room for improvement."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
 

Pricing and Cost Advice

"The pricing is reasonable, given the features that they provide."
"Licensing is calculated on a per-user basis."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The pricing for this solution could be improved, as it is a very expensive product."
"There are different types of licenses available."
"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
12%
Real Estate/Law Firm
12%
Financial Services Firm
12%
Computer Software Company
11%
Educational Organization
10%
Comms Service Provider
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
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Comparisons

 

Also Known As

Everest IMS
Savvius OmniPeek
 

Overview

 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
Find out what your peers are saying about Infraon IMS vs. OmniPeek and other solutions. Updated: April 2025.
850,747 professionals have used our research since 2012.