InfoScale vs OpsRamp comparison

Why PeerSpot?

InfoScale and OpsRamp are both solutions in the IT Infrastructure Monitoring category. InfoScale is ranked #25 with an average rating of 8.6, while OpsRamp is ranked #32 with an average rating of 7.5. InfoScale holds a 0.1% mindshare in IM, compared to OpsRamp’s 1.0% mindshare. Additionally, 100% of InfoScale users are willing to recommend the solution, compared to 84% of OpsRamp users who would recommend it.

InfoScale

Read 9 InfoScale reviews

2,409 Views
289 Comparison Views

100% willing to recommend

OpsRamp

Read 13 OpsRamp reviews

5,918 Views
4,379 Comparison Views

84% willing to recommend

InfoScale

OpsRamp

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between InfoScale and OpsRamp based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed InfoScale vs. OpsRamp Report (Updated: September 2026).

Buyer's Guide

InfoScale vs. OpsRamp

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

InfoScale

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Data Loss Prevention (DLP) (19th), High Availability Clustering (1st), Disaster Recovery (DR) Software (13th), Data Storage for Kubernetes (2nd), Autonomous Operational Resilience (4th)

OpsRamp

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (8th), AIOps (15th)

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of InfoScale is 0.1%. The mindshare of OpsRamp is 1.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
InfoScale	0.1%
OpsRamp	1.0%
Other	98.9%

IT Infrastructure Monitoring

Featured Reviews

TABISH JAVED

Site Reliability Engineer (Certified) at Kyndryl India

Automated recovery has minimized downtime and supports seamless multi‑datacenter failover

Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.

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reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature is that it supports high availability and automatic failover, which minimizes downtime and helps the environment reduce downtime and improve high availability for critical applications."

"It integrates well with other solutions."

"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."

"Over the last two years, we did not experience any application failover or receive alerts due to the immediate switchover mechanism in active-active mode that ensures no downtime, helping us significantly with confidence and trust in our organization."

"It's a stable solution."

"It offers High Availability for many applications, including Oracle and SAP environment."

"The best feature in InfoScale is the file system, which is the greatest feature as you can get any storage LUN from any hardware because it's software-defined and create a volume that can consist of storage from two or more different vendors, which avoids any vendor lock-in and makes it easier when you expand as time goes."

"In a live incident scenario, the data replication process occurs in real-time, and compared to other products, this data replication feature works effectively, ensuring data availability, and we can implement this scenario using Veritas Volume Replication (VVR), which is the most usable feature in InfoScale for data replication."

More InfoScale pros

"It is a pretty stable solution."

"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."

"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers, and additionally URL monitoring through Selenium scripting and the availability dashboard is useful."

"We find the product's seamless integration with Zendesk to be extremely valuable to our business."

"Predictive analysis is a valued feature."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"The technical support is fantastic, and they are fast to respond."

"Most features work fine."

More OpsRamp pros

Cons

"My experience with pricing, setup cost, and licensing indicates that pricing is a little higher and should be reduced since most companies cannot afford it."

"It's very difficult to implement."

"Many customers can see the benefits of InfoScale, but they are usually not able to buy the products and solutions because of the licensing costs."

"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."

"Many customers can see the benefit of InfoScale, but they are usually not able to purchase the product because the license cost is very high."

"It could be more stable and more secure."

"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."

"My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go for it anyways."

More InfoScale cons

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."

"There is definitely room for improvement."

"An area of improvement would be application monitoring, but OpsRamp is currently working on improving it."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."

More OpsRamp cons

Pricing and Cost Advice

"Our clients pay for licensing on a yearly basis."

"There is an annual licensing fee to use OpsRamp."

"OpsRamp is a cost-effective solution."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

Outsourcing Company

Media Company

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Veritas InfoScale Availability?

My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go f...

See all answers

What needs improvement with Veritas InfoScale Availability?

InfoScale can be improved if it added more robust reporting features; it has reporting, but it is very simple. If it created an integration with a reporting tool that makes it official, customers c...

See all answers

What is your primary use case for Veritas InfoScale Availability?

My main use case for InfoScale is that we use it in many scenarios. In some scenarios, we use it for clustering for a product like Enterprise Vault, using InfoScale Enterprise, where we handle the ...

See all answers

What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

See all answers

What needs improvement with OpsRamp?

See all answers

What is your primary use case for OpsRamp?

Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...

See all answers

Comparisons

Windows Server Failover Clustering vs InfoScale

Compared 11% of the time

IBM PowerHA System Mirror vs InfoScale

Compared 9% of the time

IBM Platform Computing LSF vs InfoScale

Compared 9% of the time

HPE Serviceguard vs InfoScale

Compared 9% of the time

PagerDuty Operations Cloud vs InfoScale

Compared 8% of the time

More InfoScale Competitors

Datadog vs OpsRamp

Compared 9% of the time

ServiceNow IT Operations Management vs OpsRamp

Compared 7% of the time

BMC Helix Operations Management with AIOps vs OpsRamp

Compared 5% of the time

Dynatrace vs OpsRamp

Compared 5% of the time

ScienceLogic vs OpsRamp

Compared 4% of the time

More OpsRamp Competitors

Product Reports

Buyer's Guide

InfoScale

September 2026

Download InfoScale product report

Buyer's Guide

OpsRamp

September 2026

Download OpsRamp product report

Also Known As

Veritas InfoScale Availability, Arctera InfoScale for Kubernetes

No data available

Overview

InfoScale delivers robust data availability and protection for enterprises by managing critical workloads across hybrid cloud environments, ensuring minimal downtime and seamless performance.

InfoScale is designed to enhance data resilience and operational efficiency. By enabling quick data access across hybrid infrastructures, it reduces potential downtime and enhances business continuity. Its scalable architecture adapts to dynamic workloads, providing reliable performance under pressure while maintaining seamless integration with cloud-based solutions.

What are the key features of InfoScale?

Data Resiliency: Ensures continuous data availability through advanced clustering and replication technologies.
Scalability: Supports dynamic scaling to meet changing demands without compromising performance.
Cloud Integration: Offers seamless transition and operation within cloud environments.
Automated Operations: Streamlines management processes with automation to reduce manual intervention.

What benefits and ROI should users consider?

Increased Uptime: Improved reliability translates to reduced business interruption.
Cost Efficiency: Potentially lowers operational costs through optimized resource allocation.
Enhanced Security: Provides robust protection measures for critical data assets.
Operational Agility: Facilitates swift adaptation to evolving business requirements.

InfoScale is particularly effective in sectors such as healthcare and finance where data integrity and uptime are crucial. Its implementation empowers industries to handle data-intensive operations efficiently, ensuring continuity and compliance with industry standards.

InfoScale

OpsRamp offers a comprehensive IT management platform that enhances business operations through monitoring automation, AIOps, and integration capabilities.

OpsRamp provides a single pane of glass for hybrid infrastructure management, integrating with tools like Zendesk to streamline operations. With predictive analytics and AIOps features such as root cause analysis, it significantly improves IT efficiency. The platform's machine learning, event correlation, and personalized dashboards improve user experience. However, users have noted scalability issues, interface limitations, and patch management inconsistencies, with room for enhancement in network capabilities and ITSM maturity.

What features define OpsRamp?

Single Pane of Glass: Enables seamless monitoring of all IT assets in one dashboard.
Event Correlation: Reduces noise by filtering events and highlighting critical incidents.
Integration Capability: Connects with tools like Zendesk to boost collaboration.
Predictive Analytics: Offers insights through machine learning to anticipate IT issues.
AIOps Automation: Facilitates root cause analysis and automated incident resolution.

What benefits should users consider from OpsRamp reviews?

Enhanced Efficiency: Streamlined operations through integration and automation.
Improved Collaboration: Better coordination via multi-tenant architecture and shared dashboards.
Increased Accuracy: Machine learning features provide precise reporting and analysis.
Operational Cost Savings: Tools consolidation and predictive features reduce expenses.

OpsRamp is widely implemented for managing and automating IT infrastructure across sectors. Enterprises apply it for Azure infrastructure management, resource threshold setting, and generating alerts. It supports digital transformation through incident management, tools consolidation, and leveraging AI for IT operations, facilitating network and storage device onboarding for customer environments.

OpsRamp

Sample Customers

Wayne State University, Zenith Mart

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Buyer's Guide

InfoScale vs. OpsRamp

September 2026

Free Report: InfoScale vs. OpsRamp

Find out what your peers are saying about InfoScale vs. OpsRamp and other solutions. Updated: September 2026.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.