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Infor LX vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor LX
Ranking in ERP
18th
Average Rating
7.8
Reviews Sentiment
5.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Infor LX is 1.3%, down from 1.5% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.1%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.1%
Infor LX1.3%
Other95.6%
ERP
 

Featured Reviews

reviewer2149446 - PeerSpot reviewer
IT Director at a manufacturing company with 10,001+ employees
Consistent optimization of production and efficient procurement processes improve operational effectiveness
I am working as an IT Director at Istituto De Angeli, which is a company of Fareva. FAREVA is a leading global contract development and manufacturing organization (CDMO) specializing in pharmaceuticals, cosmetics, makeup, and home and industrial care products. I have worked with the traceability and audit features in Infor LX, including the electronic signature module, which is essential in the pharmaceutical industry. The electronic signature is a key component of compliance for our ERP. This is crucial for periodic inspections we receive from authorities, including European authorities, Italian AIFA, USA FDA and other Pharma Agencies and Ministry world wide. On a scale of 1-10, I rate Infor LX a 9.
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has brought structure and shape to our day-to-day operations."
"One of the things I love about Infor LX is that everything is integrated."
"The most important feature of Infor LX for me is the use of models for accounting, which create effects in different layers simultaneously."
"Mainly for manufacturing and processing, everything is excellent."
"The most valuable features are the exit points that enable integration with external software."
"Infor LX is effective for planning, manufacturing, and distribution processes."
"I've been using it since December 2009, and it has been absolutely stable till now."
"Infor LX has helped us in conducting efficient production planning, streamlining procurement processes, and maintaining a reliable source of information for our vendors and procurement purchase orders."
"It is a stable solution."
"The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity."
"Ease of use, extremely flexible, and cost effective, it is well targeted for small and medium size businesses."
"All of the features are valuable, depending on where you implement them."
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The selling feature is the most valuable."
"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly."
 

Cons

"From a supporting point of view, Infor LX is not quite what I see with SAP and other areas."
"The interface needs enhancement, as I am still using outdated screens. I would benefit from a more integrated interface."
"It's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time."
"Infor's support side is not that good, and they seem to be focusing on other products above LX."
"The connectors, performance, and knowledgebase availability can be improved."
"It lacks in finance and administration, especially related to Italian accounting."
"Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400."
"Infor has now stopped and drastically reduced investing in this product."
"There is some network issue."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"We need to customize more often than we would like."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"Inventory Management could be improved."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"I would like a more modular and user-friendly interface."
 

Pricing and Cost Advice

"Our last maintenance fee was around $15,000 a year for 33 current users."
"Infor LX is not cheap but much cheaper compared to SAP HANA."
"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"The first time we tried to buy the newest version, it was expensive."
"The price of the solution could be reduced to improve their offering."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"$80-$100 per license, per month."
"The price of the solution is reasonable."
"We have an agreement with Microsoft and pricing is okay for us."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
12%
Comms Service Provider
8%
Construction Company
6%
Manufacturing Company
11%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What needs improvement with Infor LX?
For Infor LX itself, the gap for improvement is to add some AI functionality to the product in the future.
What is your primary use case for Infor LX?
Infor LX is primarily used for manufacturing. The use case involved transitioning from a previous Wipro project, moving from Pfizer to GSK, with the entire migration occurring within Infor LX. For ...
What is your experience regarding pricing and costs for Infor LX?
Regarding pricing for Infor LX, on a scale where one is a high price and ten is a low price, I would rate it accordingly.
Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
 

Also Known As

Infor ERP LX, ERP LX
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

Shaklee Corporation, Clover Dairy, Cremer, Group Dekko
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor LX vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.