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InfluxDB vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
InfluxDB enhances efficiency by reducing display time and workforce needs, streamlining projects without extra licensing investments.
Sentiment score
7.4
ThousandEyes offers value through time and cost savings, improving network performance and user experiences, yielding high investment returns.
It simplifies processes and reduces the need for additional employees.
Team Lead, Software at a tech vendor with 51-200 employees
InfluxDB reduced my time to show data without any interruption, also reducing the number of people needed to manage the project; it is very good to have InfluxDB in my project.
Student at a educational organization with 1,001-5,000 employees
Time saved is there, as I mentioned, because we have an analytics system from where we get alerting and monitoring.
Senior DevOps engineer at Elevenxcapital
There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
Senior cloud engineering lead and IT project owner at KDD
 

Customer Service

Sentiment score
5.7
Users find InfluxDB forums comprehensive, but may face slow support unless using premium services; many resolve issues independently.
Sentiment score
7.1
ThousandEyes is praised for exceptional customer service, with efficient issue resolution and high overall user satisfaction.
Obtaining that quantity of data directly from InfluxDB is quite challenging, and that is why we ask for help from the InfluxDB team to retrieve the data to avoid timeouts and those kinds of issues.
Team Lead, Software at a tech vendor with 51-200 employees
We contacted the support team, and they resolved it within a couple of hours.
System Operation Associate at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
InfluxDB is scalable and useful for data monitoring, with mixed feedback on cost, backup, and performance at enterprise levels.
Sentiment score
7.4
ThousandEyes excels in scalability, supporting diverse functions and users but faces licensing cost challenges during expansion.
The main challenge with InfluxDB, which is common with all databases, was handling very high throughput systems and high throughput message flow.
Deployment Engineer at Derq
We’ve scaled on volume with seven years of continuous data without performance degradation.
Senior System Developer at Norled
InfluxDB's scalability is fine for me; I gather a lot of metrics and have not had any issues.
Network engineer at a energy/utilities company with 10,001+ employees
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
Network and Systems Engineer at a healthcare company with 11-50 employees
 

Stability Issues

Sentiment score
8.1
InfluxDB is stable and reliable, with occasional data loss, manageable with Kafka; supporting various applications efficiently.
Sentiment score
8.0
ThousandEyes is highly stable and reliable, with few bugs and no crashes, receiving positive feedback from users.
It serves as the backbone of our application, and its stability is crucial.
Senior System Developer at Norled
It is very stable, with no reliability or downtime in InfluxDB.
Student at a educational organization with 1,001-5,000 employees
After integrating Kafka, it never broke again, as Kafka handled messages and metrics appropriately, decreasing the message throughput.
Deployment Engineer at Derq
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
Network and Systems Engineer at a healthcare company with 11-50 employees
 

Room For Improvement

InfluxDB needs improved UI simplicity, error logging, backup capabilities, query language, clustering, documentation, performance, and security enhancements.
ThousandEyes should enhance customization, integration, user-friendliness, and analytics while reducing costs and improving documentation and incident management.
InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying.
Chief Technology Officer at Presta Agency
Having a SQL abstraction in InfluxDB could be beneficial, making it more accessible for teams that prefer querying with SQL-style syntax.
Senior System Developer at Norled
It could include automated backup and a monitoring solution for InfluxDB or a script developed by a REST API.
Network engineer at a energy/utilities company with 10,001+ employees
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
System Operation Associate at a financial services firm with 10,001+ employees
An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not.
Network and Systems Engineer at a healthcare company with 11-50 employees
Introduction of a free version for end-users and enhancements to the user interface for easier navigation.
Senior cloud engineering lead and IT project owner at KDD
 

Setup Cost

InfluxDB's pricing change to a monthly fee affects enterprise costs, while some benefit from unclear setup and licensing details.
ThousandEyes offers varied pricing based on usage, seen as mid-range, suiting large enterprises but challenging smaller businesses.
We use the open-source version of InfluxDB, so it is free.
Senior System Developer at Norled
I find the cloud version pricing of InfluxDB reasonable, and for the on-premises solution we use in our service, we need to purchase licenses.
Team Lead, Software at a tech vendor with 51-200 employees
My experience with pricing, setup cost, and licensing for InfluxDB was great, as I did not use any license.
Network engineer at a energy/utilities company with 10,001+ employees
 

Valuable Features

InfluxDB offers efficient time series capabilities and integration, ideal for high-performance data analysis and visualization in various projects.
ThousandEyes provides detailed monitoring and diagnostics to enhance user experience and improve troubleshooting with cloud providers and ISPs.
The most important feature for us is low latency, which is crucial in building a high-performance engine for day trading.
Chief Technology Officer at Presta Agency
InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
Senior System Developer at Norled
It helps me maintain my solution easily because it is very reliable, so we didn't face any performance issues or crashes regarding our queries; we can get the results very fast.
Solutions Engineer at a tech vendor with 51-200 employees
I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
Senior cloud engineering lead and IT project owner at KDD
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
System Operation Associate at a financial services firm with 10,001+ employees
The best features ThousandEyes offers include monitoring page load times, assessing how long it takes for an application to load, checking for packet loss and jitter, and monitoring the routing path from the user to the server hosted in the cloud or on-premises.
Network and Systems Engineer at a healthcare company with 11-50 employees
 

Categories and Ranking

InfluxDB
Ranking in Network Monitoring Software
23rd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
Non-Relational Databases (2nd), Open Source Databases (8th), IT Infrastructure Monitoring (21st), NoSQL Databases (6th)
ThousandEyes
Ranking in Network Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Cloud Monitoring Software (13th), Digital Experience Monitoring (DEM) (5th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of InfluxDB is 0.3%, down from 0.4% compared to the previous year. The mindshare of ThousandEyes is 2.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes2.4%
InfluxDB0.3%
Other97.3%
Network Monitoring Software
 

Featured Reviews

Mugeesh Husain - PeerSpot reviewer
Team Lead, Software at a tech vendor with 51-200 employees
Time series data has been managed efficiently for IoT sensors but reporting still needs improvement
How InfluxDB can be improved is relevant since for Energy Box, we face certain issues. We have customers worldwide, including the United States, United Kingdom, and Europe, but when we expanded to China two years ago, they indicated that they do not support the cloud version there. Our application is built on the cloud, which required us to create a separate application for Azure China, which was painful for us. The second issue involves frequent version changes. For example, we started with version one, transitioned to version two, and I heard they are considering InfluxDB version three, reverting to earlier practices. InfluxDB should improve without completely changing its approach. Now we have to redo our work for InfluxDB version three. Regarding needed improvements, the documentation is sufficient, but pricing presents a challenge. InfluxDB has standard pricing, which is acceptable for large companies. However, for startups in our position, they should provide special discounts so everyone can utilize it. The pricing should adapt as companies grow, which is a reasonable expectation.
Abdalraheem Asha - PeerSpot reviewer
Senior cloud engineering lead and IT project owner at KDD
Has improved collaboration with providers and pinpointed issues across regional networks
ThousandEyes has been the most user-friendly tool I have seen in the past couple of years, making life easier in troubleshooting and helping us find what's happening while offering vivid options on how to use the agents or the server-side tools with multiple options to trace out the issues. The best features ThousandEyes offers include the ability to place two different points or nodes, such as a server or a node in the cloud in my account, then installing agents and tracing the connectivity which helps me build a perfect user experience to check what's happening while users access my resources. I love the dashboards in ThousandEyes and the way I see the results after placing or doing the tests; this is perfect, and I would say this is the best thing. ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly. I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
University
9%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
Although I didn't encounter any significant challenges, I think that if there was a NoSQL version of InfluxDB, that would also help because I have used the SQL version. I wish InfluxDB were also av...
What is your primary use case for InfluxDB?
My main use case for InfluxDB involved working on a LEO satellite KPI monitoring application, where I gathered latency, throughput, packet loss, jitter, and various types of network data for severa...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could focus more on end-users than enterprises, as the solution is powerful, and collaboration with multiple cloud providers should be developed for better test traceability, with the ...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is troubleshooting, with a specific example being testing connectivity through IXP to ensure the fastest route in collaboration with service providers over the reg...
 

Comparisons

 

Overview

 

Sample Customers

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Find out what your peers are saying about InfluxDB vs. ThousandEyes and other solutions. Updated: December 2025.
881,176 professionals have used our research since 2012.