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Influitive AdvocateHub vs Salesforce Marketing Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Influitive AdvocateHub
Ranking in Social CRM
12th
Average Rating
9.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Salesforce Marketing Cloud
Ranking in Social CRM
2nd
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
60
Ranking in other categories
Marketing Automation (1st), Marketing Management (1st), Social Media Management Solutions (2nd)
 

Mindshare comparison

As of October 2025, in the Social CRM category, the mindshare of Influitive AdvocateHub is 2.1%, up from 0.3% compared to the previous year. The mindshare of Salesforce Marketing Cloud is 7.0%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Market Share Distribution
ProductMarket Share (%)
Salesforce Marketing Cloud7.0%
Influitive AdvocateHub2.1%
Other90.9%
Social CRM
 

Featured Reviews

it_user886581 - PeerSpot reviewer
It has helped tremendously when it comes to driving our customer story pipeline
We use this product for maintaining a select group of our VIP customers. Through this community, we are able to generate marketing campaigns, leads, referrals, and references Influitive has helped tremendously when it comes to driving our customer story pipeline. We are better equipped to engage…
Napitch K - PeerSpot reviewer
Integration challenges impact workflow efficiency
The features of Salesforce Marketing Cloud that I have found most valuable are the Journey Builder and Flow. These capabilities are valuable because they make managing automation easy. Automating customer journeys saves time when scheduling content through every channel, and we can set the automation in advance when planning marketing content. The AI-powered tools such as Salesforce Datorama and Einstein save time and have an impact on marketing strategy decisions for my customers. I have noticed a positive impact from Salesforce Marketing Cloud through customer feedback. For example, a customer mentioned after project completion that it had a significant impact on their marketing team by eliminating the need to hire additional staff for marketing content and planning.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are better equipped to engage with our customers on a regular basis using the program."
"It allows me to be able to create challenges around questions that I have, then in return, I can get instant results which are amazing."
"It has helped tremendously when it comes to driving our customer story pipeline."
"Influitive has always been great at listening to feedback when it comes to new product suggestions, which is nice as a regular user."
"Salesforce Marketing Cloud integrates with multiple systems seamlessly, enabling effective lead management."
"We use Marketing Cloud for marketing campaigns and engaging customers. It is a business-focused application for a specific area of business, which is acquiring customers."
"It is easy to use."
"It is a great solution. I like its stability, scalability, and performance."
"The most valuable part of the solution are the selling features."
"In Salesforce Marketing Cloud, the ability to send emails effectively is very valuable."
"The automation is great. It saves us a lot of time and it makes us move faster."
"The most valuable features of Salesforce Marketing Cloud are that it performs well and gives me what I need. It's the most friendly interface system for CRM I've worked with. Additionally, it integrates fairly well with different kinds of AI and ML to allow you to receive more out of your application."
 

Cons

"One thing that I would like to see improved is the number of challenges listed in each experience."
"I have suggested notifications within the platform for new challenges and also a more engaged platform for each community member to interact with one another."
"The solution can have a better UI. Salesforce Marketing Cloud should consider making its solution more robust for error handling."
"It should contain artificial intelligence, in my opinion."
"The product could use a little bit of BI in the sense of rule-based building."
"Query Studio in Salesforce Marketing Cloud needs to be improved because not all queries are supported and we cannot debug the AM Script or SSJS code, which makes code debugging manual."
"The majority of my clients are happy, but when it comes to the CDP of Salesforce, the client gets confused. They have no clue that Salesforce has a CDP platform too. If my clients want to go ahead with the same vendor, Salesforce, they get confused about the different marketing suites which are available. There is no clear marketing done for the suites available for the clients, this is where the client is facing the real challenges."
"In a future release, adding end-user personalization would be a benefit."
"In terms of marketing, I don't think Salesforce invests the same level of intensity in promoting Marketing Cloud...Pricing is a concern and needs improvement, as some customers find the product a bit too expensive."
"In a future release it would be great to have the ability to connect the data from social media and email marketing and have it in one dashboard."
 

Pricing and Cost Advice

Information not available
"The price is expensive."
"This solution is priced in the medium to high price range."
"We have two types of licensing. We have a yearly license for end users and we have a concurrent login for selling."
"The solution's pricing is very high and should be more flexible for smaller companies."
"I don't know if my company pays for Salesforce Marketing Cloud monthly or yearly. It's a SaaS, so it's a recurring cost, but I have no information on its price."
"Salesforce is an expensive solution."
"Its licensing is on an annual basis. Customers are okay with its licensing cost, and they don't find it expensive."
"My company pays to use this solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise9
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise14
Large Enterprise28
 

Questions from the Community

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What do you like most about Salesforce Marketing Cloud?
Datorama is part of Salesforce Marketing Cloud, which is quite a valuable feature that provides customer analytics.
What is your experience regarding pricing and costs for Salesforce Marketing Cloud?
I did not work on any pricing or implementation aspects but learned on my own when dealing with Revenue Cloud products.
What needs improvement with Salesforce Marketing Cloud?
Salesforce Marketing Cloud works effectively as a suite, best-of-suite solution. However, if you want to reuse specific components, it doesn't have the same solution flexibility since it's not micr...
 

Also Known As

No data available
ExactTarget
 

Overview

 

Sample Customers

Bynder, Hubspot, BMC, OurCrowd, Prezi, Ecobee, DocuSign, MongoDB, ADP, Ceridian, LifeWorks, Rosetta Stone, Gainsight, iCompass, Marketo, Salesforce, Box, Dell EMC, Duo, Oracle, VMware, IBM, HP, Cisco
American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Find out what your peers are saying about Influitive AdvocateHub vs. Salesforce Marketing Cloud and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.