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QPR ProcessAnalyzer vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (19th), Business Process Management (BPM) (21st)
QPR ProcessAnalyzer
Ranking in Process Mining
12th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Process Mining category, the mindshare of iGrafx Process360 Live Platform is 1.7%, up from 0.6% compared to the previous year. The mindshare of QPR ProcessAnalyzer is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
iGrafx Process360 Live Platform1.7%
QPR ProcessAnalyzer2.3%
Other96.0%
Process Mining
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
reviewer1282173 - PeerSpot reviewer
Director at a consultancy with 1-10 employees
Useful dashboards, plenty of features, and initial setup simple
We previously worked with other solutions, such as Software AG for process monitoring. It was a good solution. All the products that we worked with have very good functionality. We are mostly working with QPR ProcessAnalyzer, but we may work again with the Software AG process analysis software. QPR ProcessAnalyzer is suited for the mid-scale market while Software AG servers mostly the higher-level market. All the products can work and can do the work for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is of good quality since they offer fast and seamless services."
"Simulation is most valuable."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"We found the technical support to be helpful."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution is very stable."
"I have found the most valuable features of QPR ProcessAnalyzer to be Process Discovery, KPIs, definition, and dashboarding. These are the main features we are working on."
"Discovery and root cause analysis"
 

Cons

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"With iGrafx, the implementation and the licensing were pretty complex."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It can be more user-friendly."
"The price could be more competitive."
"It would be nice to have a Spanish user interface available to us."
"Communication with clients could be improved."
"The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The price of QPR ProcessAnalyzer is more competitive compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
9%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
Ask a question
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Overview

 

Sample Customers

Multinational Bank
Nokia, Ericsson,Solvay,KBC,fortum,Stark Group,Fennovoima,Aalto University,Vaisala,Kemira,Barona,State of Zacatecas,Tata Teleservices,Judiciary of Chile, World Vision, Lithuanian Public Healthcare, Dubai Aluminium,Mitsubishi Gas Chemical Company,University of Latvia,South African Airways
Find out what your peers are saying about QPR ProcessAnalyzer vs. iGrafx Process360 Live Platform and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.