KiSSFLOW vs iGrafx Process360 Live Platform comparison

iGrafx Process360 Live Plat...

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92% willing to recommend

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Executive SummaryUpdated on Dec 18, 2024

iGrafx Process360 Live Platform and KiSSFLOW are competing products in the business process management space. iGrafx has the advantage in detailed process modeling, while KiSSFLOW offers more intuitive workflow design.

Features: iGrafx Process360 Live Platform offers robust process mapping tools, analytics for complex configurations, and detailed performance tracking. KiSSFLOW provides user-friendly automation capabilities, seamless workflow management, and flexible integration options.

Room for Improvement: iGrafx could improve its user interface for easier navigation, enhance integration options, and speed up its deployment process. KiSSFLOW might need to focus on expanding its analytics capabilities, offering advanced security features, and providing more customization options.

Ease of Deployment and Customer Service: iGrafx provides a comprehensive deployment model with full support, ideal for enterprises needing detailed guidance. KiSSFLOW offers a quicker, self-service deployment model with accessible support, appealing to users needing rapid setup.

Pricing and ROI: iGrafx usually involves a higher setup cost due to its complex features, delivering considerable ROI for businesses interested in in-depth process analysis. KiSSFLOW offers a more cost-effective setup, providing competitive ROI through efficient workflow automation at a lower entry price.

To learn more, read our detailed KiSSFLOW vs. iGrafx Process360 Live Platform Report (Updated: April 2025).

KiSSFLOW vs. iGrafx Process360 Live Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

23rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (17th), Process Mining (9th)

KiSSFLOW

Ranking in Business Process Management (BPM)

9th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Performance Management (6th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th)

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 0.8%, up from 0.7% compared to the previous year. The mindshare of KiSSFLOW is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SangameshwarKadole

Senior Process Engineer at Wells Fargo International Solutions

A reasonably stable BPM solution useful for process governance and process mining

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

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Julius Jagdon

Business Tools at Motorola Solutions

The tool is intuitive to use and, through automation, has been a real time-saver

When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"It has simplified compliance with regulations and company standards."

"The solution is very stable."

"The solution's technical support is of good quality since they offer fast and seamless services."

"Simulation is most valuable."

"We found the technical support to be helpful."

More iGrafx Process360 Live Platform pros

"The user interface is very, very good."

"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."

"The most valuable feature is the performance."

"I like the forms which help us to get information."

"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."

"The support team responds fast."

"The best thing about Kissflow is its user-friendliness."

"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."

More KiSSFLOW pros

Cons

"The price could be more competitive."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It can be more user-friendly."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"I would love to see a template and shapes for customer journey mapping."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"It would be nice to have a Spanish user interface available to us."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

More iGrafx Process360 Live Platform cons

"Sometimes some notifications don't appear on the mobile app."

"Some of the tool's fields only accept certain types of text. The input fields are inflexible."

"There is a lag in the delay between API calls."

"KiSSFLOW needs to improve its integration."

"The integration between forms should be made easier."

"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."

"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."

"One area where I believe Kissflow can be improved is customization."

More KiSSFLOW cons

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."

"This is an affordable product and everything is included in the subscription."

"The product costs $15 per user per month."

"The license is very expensive."

"Your company must subscribe to the solution if you create a business account."

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850,236 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

11%

Manufacturing Company

University

Financial Services Firm

14%

Computer Software Company

10%

Government

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

What do you like most about KiSSFLOW?

The best thing about Kissflow is its user-friendliness.

What is your experience regarding pricing and costs for KiSSFLOW?

The license is very expensive. However, there are no additional costs to the standard license.

What needs improvement with KiSSFLOW?

One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...

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Product Reports

iGrafx Process360 Live Platform

Download iGrafx Process360 Live Platform product report

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Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

Sample Customers

Multinational Bank

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

KiSSFLOW vs. iGrafx Process360 Live Platform