KiSSFLOW vs iGrafx Process360 Live Platform comparison

iGrafx Process360 Live Plat...

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Executive SummaryUpdated on Dec 18, 2024

iGrafx Process360 Live Platform and KiSSFLOW are competing products in the business process management space. iGrafx has the advantage in detailed process modeling, while KiSSFLOW offers more intuitive workflow design.

Features: iGrafx Process360 Live Platform offers robust process mapping tools, analytics for complex configurations, and detailed performance tracking. KiSSFLOW provides user-friendly automation capabilities, seamless workflow management, and flexible integration options.

Room for Improvement: iGrafx could improve its user interface for easier navigation, enhance integration options, and speed up its deployment process. KiSSFLOW might need to focus on expanding its analytics capabilities, offering advanced security features, and providing more customization options.

Ease of Deployment and Customer Service: iGrafx provides a comprehensive deployment model with full support, ideal for enterprises needing detailed guidance. KiSSFLOW offers a quicker, self-service deployment model with accessible support, appealing to users needing rapid setup.

Pricing and ROI: iGrafx usually involves a higher setup cost due to its complex features, delivering considerable ROI for businesses interested in in-depth process analysis. KiSSFLOW offers a more cost-effective setup, providing competitive ROI through efficient workflow automation at a lower entry price.

To learn more, read our detailed KiSSFLOW vs. iGrafx Process360 Live Platform Report (Updated: August 2026).

KiSSFLOW vs. iGrafx Process360 Live Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

32nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (19th), Process Mining (17th)

KiSSFLOW

Ranking in Business Process Management (BPM)

35th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Performance Management (25th), Rapid Application Development Software (28th), Low-Code Development Platforms (29th)

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 0.9% compared to the previous year. The mindshare of KiSSFLOW is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
iGrafx Process360 Live Platform	1.2%
KiSSFLOW	1.2%
Other	97.6%

Business Process Management (BPM)

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Julius Jagdon

Business Tools at Motorola Solutions

The tool is intuitive to use and, through automation, has been a real time-saver

When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."

"It is one of the top-tier solutions that are available."

"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."

"The solution's technical support is of good quality since they offer fast and seamless services."

"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."

More iGrafx Process360 Live Platform pros

"The most valuable feature is the performance."

"My advice to anybody who is considering KiSSFLOW is that it is easy to use and I recommend it."

"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."

"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."

"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."

"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."

"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."

"The ease of use is great; the user interface is very, very good, and the creation of process forms is very simple while offering a good amount of detail that can be captured."

More KiSSFLOW pros

Cons

"They can reduce the cost of the product and make it easily accessible for consultants."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."

"With iGrafx, the implementation and the licensing were pretty complex."

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

More iGrafx Process360 Live Platform cons

"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."

"One area where I believe Kissflow can be improved is customization."

"There is room for improvement in terms of stability."

"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."

"The UI, though is pretty friendly and easy to use, can be improved in some aspects."

"Some of the tool's fields only accept certain types of text. The input fields are inflexible."

"KiSSFLOW needs to improve its integration."

"Sometimes some notifications don't appear on the mobile app."

More KiSSFLOW cons

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"This is an affordable product and everything is included in the subscription."

"The license is very expensive."

"The product costs $15 per user per month."

"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."

"Your company must subscribe to the solution if you create a business account."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Comms Service Provider

Healthcare Company

Construction Company

17%

Financial Services Firm

13%

Outsourcing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

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What needs improvement with iGrafx?

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What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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Product Reports

iGrafx Process360 Live Platform

Download iGrafx Process360 Live Platform product report

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Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

KiSSFLOW empowers organizations with a no-code platform for automating workflows and managing processes, providing robust integrations and ease of use to enhance individual and team productivity.

KiSSFLOW offers a comprehensive platform for process customization and automation with seamless virtual approvals, agile concept boards, and easy integration options. It supports rapid process modification and connects with applications like Google Drive, DocuSign, and Salesforce. Despite needing better integration with third-party tools and PDF functionalities, KiSSFLOW remains a valuable tool for standardizing business operations, managing HR tasks, and transitioning from paper to digital forms. The platform is widely used in HR, finance, and project management across education, sales, and nonprofit sectors, improving workflows and reducing administrative tasks.

What are KiSSFLOW's most important features?

Virtual Approvals: Ensures seamless process customization without losing control.
No-Code Setup: Makes customization accessible and user-friendly.
Drag-and-Drop System: Facilitates easy workflow design.
Robust Integration: Connects with apps like Salesforce and Google Drive.

What benefits or ROI should users look for?

Automation Efficiency: Saves time by transitioning manual processes to digital.
Process Standardization: Ensures consistency across tasks and departments.
Flexible Customization: Adapts to specific organizational needs.

In industries like ed-tech and NGOs, KiSSFLOW significantly aids in streamlining operations by automating workflows, managing projects, and tracking approvals for finance and purchasing. Its flexibility and ease of use encourage adoption across different fields, enhancing overall operational efficiency.

Sample Customers

Multinational Bank

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

KiSSFLOW vs. iGrafx Process360 Live Platform