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IDERA SQL Safe Backup vs Infrascale Backup & Disaster Recovery comparison

IDERA and Infrascale are both solutions in the Backup and Recovery category. IDERA is ranked #78, while Infrascale is ranked #23 with an average rating of 10.0. IDERA holds a 0.2% mindshare in BRS, compared to Infrascale’s 0.4% mindshare. Additionally, 33% of IDERA users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.
IDERA SQL Safe Backup
Read 3 IDERA SQL Safe Backup reviews
  • 352 Views
  • 278 Comparison Views
33% willing to recommend
Infrascale Backup & Disaste...
Read 16 Infrascale Backup & Disaster Recovery reviews
  • 1,134 Views
  • 703 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Infrascale Backup & Disaster Recovery and IDERA SQL Safe Backup are two prominent solutions in the market. Users report greater satisfaction with the features and deployment of IDERA SQL Safe Backup. However, Infrascale tends to excel in areas such as pricing and ease of setup. Users feel that despite the competitive pricing, IDERA SQL Safe Backup's advanced features justify its higher cost.

Features: Infrascale Backup & Disaster Recovery is praised for its comprehensive data backup and disaster recovery functionalities but lacks specialized database backup features. IDERA SQL Safe Backup is recognized for its extensive database backup capabilities, robust security features, and superior specialization in database management.

Room for Improvement: Users suggest that Infrascale could improve its platform stability, introduce more scalable solutions for larger enterprises, and enhance overall performance. IDERA SQL Safe Backup could benefit from more intuitive management tools, a reduction in performance overhead, and better user interface design.

Ease of Deployment and Customer Service: Infrascale is appreciated for its straightforward deployment process and responsive customer support. IDERA SQL Safe Backup has a more complex deployment but superior technical support and resource availability.

Pricing and ROI: Infrascale is noted for its competitive setup costs and favorable return on investment, making it an attractive option for smaller businesses. IDERA SQL Safe Backup, while higher in cost, offers substantial ROI due to its comprehensive features and reliability in database management.

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To learn more, read our detailed IDERA SQL Safe Backup vs. Infrascale Backup & Disaster Recovery Report (Updated: July 2025).
Buyer's Guide
IDERA SQL Safe Backup vs. Infrascale Backup & Disaster Recovery
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.2
IDERA SQL Safe Backup enhances reliability, reduces costs, and minimizes downtime with efficient data recovery and automated management features.
Sentiment score
6.5
<p>Infrascale Backup &amp; Disaster Recovery provides cost-effective, efficient protection with faster restoration, minimizing downtime and enhancing profitability for businesses.</p>
 

Customer Service

Sentiment score
2.5
IDERA SQL Safe Backup is praised for its responsive and knowledgeable customer service, effective technical support, and comprehensive documentation.
Sentiment score
7.1
<p>Infrascale Backup &amp; Disaster Recovery excels in customer service with responsive support, technical expertise, and proactive communication improvements.</p>
No quotes available
For more quotes and insights, download the IDERA SQL Safe Backup report
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
reviewer2649186 - PeerSpot reviewer
BM
HS
 

Scalability Issues

Sentiment score
5.0
IDERA SQL Safe Backup is efficient, reliable, easy to integrate, customizable, and offers automated processes with a user-friendly dashboard.
Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions from small to large enterprises, with occasional upgrade needs for optimal performance.</p>
No quotes available
For more quotes and insights, download the IDERA SQL Safe Backup report
One person can manage hundreds and hundreds of endpoints without any issues.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
 

Stability Issues

Sentiment score
5.5
IDERA SQL Safe Backup is praised for its stability, efficient performance, seamless integration, and high reliability with minimal downtime.
Sentiment score
7.4
Users find Infrascale Backup reliable, with resolved performance issues and minor challenges in software backup and local caching.
No quotes available
For more quotes and insights, download the IDERA SQL Safe Backup report
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
 

Room For Improvement

IDERA SQL Safe Backup needs improved support, documentation, setup, performance, customizable reporting, and more stable updates.
<p>Infrascale Backup &amp; Disaster Recovery needs enhanced performance, flexibility, and support while addressing import delays and improving tech support.</p>
No quotes available
For more quotes and insights, download the IDERA SQL Safe Backup report
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
 

Setup Cost

<p>IDERA SQL Safe Backup provides flexible pricing, positive feedback for value, and extensive features to reduce backup time and storage.</p>
Infrascale offers a dynamic pricing model based on data volume, with fair licensing but room for improved list prices.
No quotes available
For more quotes and insights, download the IDERA SQL Safe Backup report
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
BM
GL
reviewer2649186 - PeerSpot reviewer
 

Valuable Features

IDERA SQL Safe Backup is praised for its compression, encryption, ease of use, centralized management, automation, detailed reporting, and monitoring.
<p>Infrascale Backup &amp; Disaster Recovery offers user-friendly management, rapid recovery, versatile infrastructure support, and excellent backup speeds with responsive support.</p>
No quotes available
For more quotes and insights, download the IDERA SQL Safe Backup report
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
For more quotes and insights, download the Infrascale Backup & Disaster Recovery report
 

Categories and Ranking

IDERA SQL Safe Backup
Ranking in Backup and Recovery
78th
Average Rating
5.0
Reviews Sentiment
4.1
Number of Reviews
3
Ranking in other categories
Event Monitoring (18th)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
23rd
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Cloud Backup (19th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of IDERA SQL Safe Backup is 0.2%, up from 0.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

SeniorDB3550 - PeerSpot reviewer
It has reduced our backup time, however backups do get skipped
I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client. They moved a lot of the features to their web-based version of it. Because of the large number of databases that we have along with our backup, their web product can't handle it. So, we can't use it. So, we are missing out on a lot of the new features. The way the filtering goes, if you filter on your view, there is no indication that you have made a selection. Unless you can remember day-to-day that you may have something deselected or selected, your view may be different than you expect, and there is no visual indication of it.
Read full review
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Read full review
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Healthcare Company
13%
Performing Arts
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for Infrascale Platform?
I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...
See all answers
What needs improvement with Infrascale Platform?
Infrascale Backup &amp; Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...
See all answers
What is your primary use case for Infrascale Platform?
I have been using Infrascale Backup &amp; Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...
See all answers
 

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Product Reports

Buyer's Guide
IDERA SQL Safe Backup
August 2025
IDERA SQL Safe Backup reportDownload IDERA SQL Safe Backup product report
Buyer's Guide
Infrascale Backup & Disaster Recovery
August 2025
Infrascale Backup & Disaster Recovery reportDownload Infrascale Backup & Disaster Recovery product report
 

Also Known As

SQL Safe Backup
Infrascale Platform
 

Overview

SQL Safe Backup helps database administrators to back up and recover instantly across SQL Servers. Unlike its competition, it provides virtual databases with access to back up files without consuming disk space, instant restore, centralized management across SQL Servers, and alert notifications for success and failure of operations.

IDERA

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.
Infrascale
 

Sample Customers

Woman's Hospital; Sisters of Mercy Hospital System; University Medical Center; MetTel; PPG Industries; 3M; Abbott Laboratories; Comcast; Daimler; GameStop; Hormel Foods; Marriott International; Merck; NCR; United Technologies; City of Lynnwood; Linfosys B.V.; TRI-KES; American Customer Care; Merck & Co., Inc.; Service Corporation International; Fresenius Vascular Care Inc.; Bates White; TechPro Inc.; TW Metals, Inc.; Tulane University; ISO Group; Ameriben Solutions; Instron Corporation; Sentric, Inc.; SPIE; GAS Distribution Company of Thessaloniki and Thessaly SA; American Printing House for the Blind; Paysafe; Freeman Decorating Services, Inc.; Sentric, Inc.; Auburn University; Corporate Communications Group; Sagicor Financial Corporation; Crystal Run Healthcare; Principality Building Society; Experiencias Xcaret; Missoula County; Shellpoint Partners LLC; Solix Inc.; Advicent Solutions, Inc.; Phoenix Newspaper Inc.; Park Place Technologies; Kelly & Associates Insurance Group; Boston Medical Center; Service Corporation International; eResearchTechnology, Inc.
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Buyer's Guide
IDERA SQL Safe Backup vs. Infrascale Backup & Disaster Recovery
July 2025
Free Report: IDERA SQL Safe Backup vs. Infrascale Backup & Disaster Recovery
Find out what your peers are saying about IDERA SQL Safe Backup vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: July 2025.
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See our list of best Backup and Recovery vendors, best Disaster Recovery (DR) Software vendors, and best SaaS Backup vendors.

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