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IDERA SQL Safe Backup vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.2
IDERA SQL Safe Backup enhances reliability, reduces costs, and minimizes downtime with efficient data recovery and automated management features.
Sentiment score
5.7
<p>Infrascale Backup &amp; Disaster Recovery offers ROI with reduced downtime, faster recovery, cost savings, and improved business continuity.</p>
 

Customer Service

Sentiment score
2.5
IDERA SQL Safe Backup is praised for its responsive and knowledgeable customer service, effective technical support, and comprehensive documentation.
Sentiment score
7.2
Users praise Infrascale's support for its efficiency, responsiveness, and expertise, despite occasional time zone and language challenges.
For P1 incidents, they readily engage in tech bridges to find the root cause and assist with large data volumes, making their support commendable.
Security Engineer at LTI Mindtree
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
 

Scalability Issues

Sentiment score
5.0
IDERA SQL Safe Backup is efficient, reliable, easy to integrate, customizable, and offers automated processes with a user-friendly dashboard.
Sentiment score
5.0
<p>Infrascale Backup &amp; Disaster Recovery excels in scalability, performance, and flexibility but may need better resource management and support.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
5.5
IDERA SQL Safe Backup is praised for its stability, efficient performance, seamless integration, and high reliability with minimal downtime.
Sentiment score
7.6
Infrascale Backup excels in stability and reliability, with effective support and minimal issues, praised for efficient performance.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

IDERA SQL Safe Backup needs improved support, documentation, setup, performance, customizable reporting, and more stable updates.
Infrascale needs UI updates, faster restores, enhanced security, improved tech support, better cloud integration, and simplified pricing.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime.
Cloud Operations Engineer at PowerSchool India Pvt.Ltd
 

Setup Cost

<p>IDERA SQL Safe Backup provides flexible pricing, positive feedback for value, and extensive features to reduce backup time and storage.</p>
Infrascale offers competitive, flexible pricing for backup and recovery, valued for business continuity despite some complexity concerns.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

IDERA SQL Safe Backup is praised for its compression, encryption, ease of use, centralized management, automation, detailed reporting, and monitoring.
<p>Infrascale Backup &amp; Disaster Recovery offers enhanced management and reliability, improving resilience with user-friendly features and efficient performance.</p>
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
 

Categories and Ranking

IDERA SQL Safe Backup
Ranking in Backup and Recovery
71st
Average Rating
5.0
Reviews Sentiment
4.1
Number of Reviews
3
Ranking in other categories
Event Monitoring (19th)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (8th)
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of IDERA SQL Safe Backup is 0.6%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
IDERA SQL Safe Backup0.6%
Other98.4%
Backup and Recovery
 

Featured Reviews

SeniorDB3550 - PeerSpot reviewer
Senior DBA Lead at a government with 10,001+ employees
It has reduced our backup time, however backups do get skipped
I would like to see the pieces that they have put in the web only to be put into the thick client sitting on the desktop client. They moved a lot of the features to their web-based version of it. Because of the large number of databases that we have along with our backup, their web product can't handle it. So, we can't use it. So, we are missing out on a lot of the new features. The way the filtering goes, if you filter on your view, there is no indication that you have made a selection. Unless you can remember day-to-day that you may have something deselected or selected, your view may be different than you expect, and there is no visual indication of it.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
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Top Industries

By visitors reading reviews
No data available
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup &amp; Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup &amp; Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
 

Also Known As

SQL Safe Backup
Infrascale Platform
 

Overview

 

Sample Customers

Woman's Hospital; Sisters of Mercy Hospital System; University Medical Center; MetTel; PPG Industries; 3M; Abbott Laboratories; Comcast; Daimler; GameStop; Hormel Foods; Marriott International; Merck; NCR; United Technologies; City of Lynnwood; Linfosys B.V.; TRI-KES; American Customer Care; Merck & Co., Inc.; Service Corporation International; Fresenius Vascular Care Inc.; Bates White; TechPro Inc.; TW Metals, Inc.; Tulane University; ISO Group; Ameriben Solutions; Instron Corporation; Sentric, Inc.; SPIE; GAS Distribution Company of Thessaloniki and Thessaly SA; American Printing House for the Blind; Paysafe; Freeman Decorating Services, Inc.; Sentric, Inc.; Auburn University; Corporate Communications Group; Sagicor Financial Corporation; Crystal Run Healthcare; Principality Building Society; Experiencias Xcaret; Missoula County; Shellpoint Partners LLC; Solix Inc.; Advicent Solutions, Inc.; Phoenix Newspaper Inc.; Park Place Technologies; Kelly & Associates Insurance Group; Boston Medical Center; Service Corporation International; eResearchTechnology, Inc.
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about IDERA SQL Safe Backup vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.