We performed a comparison between IDERA SQL Diagnostic Manager for SQL Server and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The ability to go back and look at historical data is the most valuable feature."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"Memory and CPU utilization features are good."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"I've found the solution to be very scalable."
"The event correlation is the most valuable aspect of the solution."
"The preloaded rules and ways to monitor your systems are a must."
"Flexible dashboard with the availability of widgets."
"The most valuable features of the solution are its grouping scripts and event focus."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"It's a very good product overall."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"It would helpful if SQL DM could mark when changes are made within the program."
"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"The pricing is a bit expensive for smaller companies."
"The service takes a very long time to start and it requires a lot of resources."
"The price is quite expensive, and because of this, we may try another solution."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"The pricing could be improved."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
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IDERA SQL Diagnostic Manager for SQL Server is ranked 12th in Event Monitoring with 9 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IDERA SQL Diagnostic Manager for SQL Server is rated 8.0, while OpenText Operations Bridge is rated 7.8. The top reviewer of IDERA SQL Diagnostic Manager for SQL Server writes "Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IDERA SQL Diagnostic Manager for SQL Server is most compared with SolarWinds Database Performance Analyzer, Quest Spotlight, Redgate SQL Toolbelt, Quest Foglight for Databases and PagerDuty Operations Cloud, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and PagerDuty Operations Cloud.
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