We performed a comparison between Icinga and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"Macros and the ability to connect it to Google Maps are valuable features."
"Icinga does the job and is fairly stable."
"We have found the solution to be stable."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"The solution is easy to use and easy to manage."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The most valuable features are the inventory and personalization."
"The solution is very stable. It's reliable and efficient."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"We have found some problems with Nagios, and support isn't very responsive."
"The tool currently fails to provide notifications to users."
"The user interface should be improved."
"The installation and configuration are very complex."
"Icinga’s automation could be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The GUI must be improved."
"The SNMP sniffer requires a lot of work to get right."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Sometimes, it can be difficult to integrate what you need."
Icinga is ranked 23rd in IT Infrastructure Monitoring with 16 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Icinga is rated 7.6, while Spiceworks is rated 7.8. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Icinga vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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