We performed a comparison between Icinga and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"An affordable solution for small organizations to do basic network monitoring."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"It has good graphs of what is going on within the operating system."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"Being able to make and customize management packs and send out notifications is very valuable."
"The product’s auto-remediation feature helps with automation."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"They have great integration with the active directory."
"The Wi-Fi side needs improvement."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The installation and configuration are very complex."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"We have found some problems with Nagios, and support isn't very responsive."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"The solution can be improved by expanding to cloud usage."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"There could be more integration of SIM in the solution."
"The console feature is very poor, and it would be very good for us if this were improved."
"Application monitoring must be improved."
"Of course, price is always an issue with Microsoft and could be improved."
Icinga is ranked 22nd in Network Monitoring Software with 16 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. Icinga is rated 7.6, while SCOM is rated 7.8. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Datadog, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics. See our Icinga vs. SCOM report.
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