Icinga vs ManageEngine IT360 comparison

Icinga and ManageEngine are both solutions in the Network Monitoring Software category. Icinga is ranked #40, while ManageEngine is ranked #85. Icinga holds a 1.2% mindshare in NMS, compared to ManageEngine’s 0.5% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Icinga

Read 17 Icinga reviews

6,933 Views
5,200 Comparison Views

85% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

2,716 Views
1,548 Comparison Views

100% willing to recommend

Icinga

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and Icinga are competing in the IT management solutions category. Icinga has the upper hand with a stronger feature set and perceived value.

Features: ManageEngine IT360 incorporates comprehensive network monitoring, application performance management, and ITIL-aligned help desk functionality. Icinga features scalability, strong integrations, and custom alerting capabilities. ManageEngine's extensive suite of built-in tools offers robust operational capabilities, while Icinga's modular design and flexibility cater to complex IT environments.

Room for Improvement: ManageEngine IT360 could enhance scalability and modularity to better meet diverse infrastructure needs. Attention to technical customization and reducing costs would bolster its offering. Icinga would benefit from streamlining initial setup processes, improving user-friendliness for less technical teams, and expanding its professional support options to go beyond community-driven support available now.

Ease of Deployment and Customer Service: ManageEngine IT360 is recognized for straightforward deployment and robust customer support suitable for enterprises seeking a quick implementation process. In contrast, Icinga requires more initial configuration and technical expertise but provides flexibility advantageous for customized setups. ManageEngine delivers responsive assistance, while Icinga's support is community-driven and geared toward tech-savvy users.

Pricing and ROI: ManageEngine IT360 involves higher upfront costs but offers excellent ROI through an integrated IT management approach. Icinga presents a cost-effective solution with lower setup costs, ideal for entities willing to invest time in custom configuration. Despite initial expenses, ManageEngine's comprehensive package can yield higher long-term value, whereas Icinga appeals to budget-conscious teams seeking adaptable solutions.

To learn more, read our detailed Icinga vs. ManageEngine IT360 Report (Updated: June 2026).

Buyer's Guide

Icinga vs. ManageEngine IT360

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

40th

Ranking in IT Infrastructure Monitoring

47th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (16th), Cloud Monitoring Software (31st)

ManageEngine IT360

Ranking in Network Monitoring Software

85th

Ranking in IT Infrastructure Monitoring

70th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (25th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.2%, down from 3.3% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.2%
ManageEngine IT360	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The apply rules feature saves a lot of time."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"An affordable solution for small organizations to do basic network monitoring."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"People should know that it is simple and advanced."

"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."

"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."

More Icinga pros

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The technical support is good."

"Customer Service: Absolutely fantastic."

"It is easy to identify and collect information from all of the nodes on the network."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"The monitoring capability is easy to use and it can be done without any training."

Cons

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"The connection between Icinga and Icinga Web."

"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."

"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"The installation and configuration are very complex."

"The solution lacks many features important to higher-level IT management and network support."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

More Icinga cons

"The product could use more intelligence, automation and general availability of product information."

"The GUI could be improved."

"We would like to have support for integration with ServiceDesk."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

Pricing and Cost Advice

"We're using the free version of Icinga."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The product is inexpensive compared to other DBM products."

"It's an open-source solution."

"This is an open-source solution with paid support."

"The solution is cheap."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is free to use."

Information not available

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Top Industries

By visitors reading reviews

Educational Organization

14%

Financial Services Firm

11%

Comms Service Provider

10%

University

Construction Company

32%

Comms Service Provider

16%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

No data available

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Compared 5% of the time

SolarWinds Server and Application Monitor vs Icinga

Compared 5% of the time

Nagios Core vs Icinga

Compared 4% of the time

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Compared 10% of the time

Netreo vs ManageEngine IT360

Compared 8% of the time

USU Valuemation vs ManageEngine IT360

Compared 7% of the time

Alluvio AppResponse vs ManageEngine IT360

Compared 6% of the time

Kentik vs ManageEngine IT360

Compared 6% of the time

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Product Reports

Buyer's Guide

Icinga

June 2026

Download Icinga product report

Buyer's Guide

Network Monitoring Software

June 2026

Download ManageEngine IT360 product report

Also Known As

Icinga Cloud Monitoring

IT360

Overview

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

ManageEngine IT360 is a comprehensive tool crafted for IT management, offering a robust framework to monitor and manage network infrastructure efficiently.

Designed for IT professionals, ManageEngine IT360 integrates IT management and network monitoring, offering seamless oversight of an organization's entire IT framework. Users gain insights into performance, data flow, and bottlenecks, assisting in maintaining optimal infrastructure efficiency. It provides actionable intelligence to support informed decision-making.

What are the key features of ManageEngine IT360?

Comprehensive Network Monitoring: Provides detailed metrics for tracking and maintaining network performance.
Fault Management: Quickly identifies issues for prompt resolution, minimizing downtime.
Performance Management: Continuously evaluates system performance to ensure IT assets are operating as expected.
Help Desk Integration: Facilitates streamlined support processes through seamless module integration.
Server Monitoring: Delivers insights into server health and performance metrics, aiding in proactive management.

What benefits and ROI should be considered when evaluating ManageEngine IT360?

Cost Efficiency: Provides comprehensive management tools reducing the need for multiple software investments.
Productivity Enhancement: Minimizes downtime improving productivity across IT teams.
Improved Decision Making: Offers real-time data aiding strategic infrastructure planning.
Scalability: Easily adapts to growing IT requirements, ensuring long-term solution viability.

ManageEngine IT360 finds its application across industries such as finance, healthcare, and manufacturing. In finance, it enhances data security and network reliability, critical for transactional integrity. Healthcare sectors use it to ensure system uptime crucial for patient management systems. Manufacturing sectors rely on it for uninterrupted operations, ensuring system efficiencies align with production demands.

ManageEngine

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Icinga vs. ManageEngine IT360

June 2026

Free Report: Icinga vs. ManageEngine IT360

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