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IBM Workload Automation vs Nintex Process Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
JAMS automates job management, reducing costs and labor while enhancing efficiency and allowing staff to focus on critical tasks.
Sentiment score
5.2
IBM Workload Automation is valuable for complex setups with trained teams, despite maintenance costs and slower performance on simpler networks.
Sentiment score
7.3
Organizations saved time and reduced costs with Nintex Process Platform, achieving ROI within a year by automating processes.
The architecture of JAMS is neat and clean, enabling us to run agents on different machines while having the job scheduler and servers on one machine.
Cloud Engineer at a financial services firm with 501-1,000 employees
 

Customer Service

Sentiment score
6.4
JAMS offers impressive, knowledgeable support with quick, effective solutions, proactively addressing user needs through various channels.
Sentiment score
8.3
Opinions on IBM Workload Automation's support vary; some praise it, while others face delays and inconsistent service.
Sentiment score
6.8
Nintex's customer service receives mixed reviews; efficient for some, others find it slow, with design support lacking.
The customer support is excellent; they are fast, technically strong, and the people I've interacted with know what needs to be done.
Cloud Engineer at a financial services firm with 501-1,000 employees
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
ETL Data Engineer at a tech vendor with 10,001+ employees
They are very quick to respond depending on the issue's severity.
System Engineer at a financial services firm with 1,001-5,000 employees
I would rate their support between eight and nine out of ten.
Technical Lead at a financial services firm with 1,001-5,000 employees
I found the support to be excellent with immediate responses whenever I open a ticket.
Manager Mobility & Digitalization at Fatima group
 

Scalability Issues

Sentiment score
6.6
JAMS efficiently scales to handle thousands of jobs daily, offering flexibility, ease, and consistent performance, though licensing may limit scalability.
Sentiment score
7.0
IBM Workload Automation is preferred for scalability in complex scheduling, with minor challenges at higher scales, especially in time zones.
Sentiment score
6.9
Nintex Process Platform is generally scalable, but experiences vary due to SharePoint, cost, and infrastructure considerations.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
Cloud Engineer at a financial services firm with 501-1,000 employees
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
System Engineer at a financial services firm with 1,001-5,000 employees
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
 

Stability Issues

Sentiment score
7.4
JAMS is stable and reliable, with the desktop version praised, while rare issues are due to external factors.
Sentiment score
8.8
IBM Workload Automation is viewed as reliable and stable, with minor issues resolved swiftly, boosting user confidence.
Sentiment score
7.4
Nintex Process Platform is generally stable but faces performance issues under heavy use, with variable stability ratings of 7-9.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Being on the new version, there's been zero downtime.
System Engineer at a financial services firm with 1,001-5,000 employees
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
 

Room For Improvement

JAMS users seek enhanced UI, search, automation, security, AI integration, and documentation to improve functionality and performance.
IBM Workload Automation requires interface improvements, enhanced automation, better support, and lower maintenance costs to improve user experience.
Nintex Process Platform requires better error reporting, user interface, integration, customization, performance, and reduced complexity, with high licensing costs.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
There is scope for improvement, specifically when there are a larger number of jobs running, as JAMS becomes slower.
ETL Data Engineer at a tech vendor with 10,001+ employees
A major improvement would be the integration of AI to help us accomplish various tasks.
System Engineer at a financial services firm with 1,001-5,000 employees
The maintenance charges have increased significantly, and a lower cost would be beneficial.
Technical Lead at a financial services firm with 1,001-5,000 employees
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Manager Mobility & Digitalization at Fatima group
Additionally, the deployment process should be easier.
Presales Solutions Consultant at Mitra Sistematika Global
 

Setup Cost

JAMS offers competitive pricing for enterprise scheduling, with flexibility in licensing and lower costs than Control-M and Tivoli.
IBM Workload Automation is costly but offers flexible pricing models with cloud advantages and justifies expense with reliability and features.
Nintex Process Platform's pricing is seen as expensive yet valuable, with variations based on subscription, region, and user engagement.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
System Engineer at a financial services firm with 1,001-5,000 employees
Nintex Process Platform is expensive.
Presales Solutions Consultant at Mitra Sistematika Global
 

Valuable Features

JAMS offers automation, intuitive scheduling, and integration, enhancing efficiency with flexible workflows, PowerShell support, and responsive user assistance.
IBM Workload Automation excels with dynamic scheduling, multiplatform integration, user-friendly GUI, real-time updates, and effective monitoring.
Nintex Process Platform provides scalable workflow automation, low-code tools, and seamless integration, enabling efficient process management and ease of use.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
Cloud Engineer at a financial services firm with 501-1,000 employees
JAMS offers features that stand out, especially when compared with Control-M monitoring tool, where JAMS is easily accessible and simple to understand regarding the setups and jobs being bifurcated.
ETL Data Engineer at a tech vendor with 10,001+ employees
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
Technical Lead at a financial services firm with 1,001-5,000 employees
Over our past four years of experience, Nintex Process Platform has been sufficient for us to develop full-fledged applications.
Manager Mobility & Digitalization at Fatima group
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
Presales Solutions Consultant at Mitra Sistematika Global
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
IBM Workload Automation
Ranking in Workload Automation
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Nintex Process Platform
Ranking in Workload Automation
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Business Process Management (BPM) (14th), Process Automation (11th)
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of IBM Workload Automation is 4.9%, down from 8.0% compared to the previous year. The mindshare of Nintex Process Platform is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.6%
IBM Workload Automation4.9%
Nintex Process Platform0.6%
Other91.9%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
reviewer2701716 - PeerSpot reviewer
Technical Lead at a financial services firm with 1,001-5,000 employees
Dynamic workload balancing facilitates efficient job scheduling and ensures continuity with a master-slave setup
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies. It's akin to an orchestra. Another feature is dynamic workload balancing, which I find enhances efficiency by automating job setup to run daily. Moreover, having a backup setup allows for immediate recovery if the master setup fails.
Hafiz Muhammad Usama - PeerSpot reviewer
Manager Mobility & Digitalization at Fatima group
Have experienced challenges integrating with other systems but have benefited from improved process automation
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
28%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
6%
Financial Services Firm
18%
Computer Software Company
16%
Manufacturing Company
10%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise29
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly,...
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the...
What advice do you have for others considering IBM Workload Automation?
I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. Th...
What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it...
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to o...
What needs improvement with K2?
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such a...
 

Also Known As

No data available
IBM Tivoli Workload Scheduler, IBM TWS
K2 blackpearl, K2 Five, Nintex Workflow
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about IBM Workload Automation vs. Nintex Process Platform and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.