We performed a comparison between IBM Tivoli Composite Application Manager and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"The solution is very stable. We never had any issues with stability."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"The flexibility to develop and consolidate many solutions into one platform is great."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"The solution is easy to scale."
"ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."
"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."
"I find the episode review, glass tables, and correlation search features very useful."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The user interface was not good."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"We'd like them to show more inputs on the dashboard."
"We have problems doing upgrades and operating alternate new versions."
"The license cost is expensive."
"I believe the refresh time should be faster."
"Quality-of-life features have room for improvement."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
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IBM Tivoli Composite Application Manager is ranked 53rd in Application Performance Monitoring (APM) and Observability with 2 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. IBM Tivoli Composite Application Manager is rated 6.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of IBM Tivoli Composite Application Manager writes "Integrates well with IBM technologies, but it's outdated and lacks essential features". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". IBM Tivoli Composite Application Manager is most compared with Dynatrace, IBM Application Performance Management, Azure Monitor and ITRS Geneos, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management.
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