We performed a comparison between IBM Tivoli Business Service Manager and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The most valuable feature of this solution is the efficiency."
"The most valuable feature is that everything can be consolidated into one dashboard."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The initial setup is pretty straightforward. It's not complex at all."
"I've found the solution to be very scalable."
"It's a very good product overall."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"The initial setup is a little bit complex."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The pricing is a bit expensive for smaller companies."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The price is quite expensive, and because of this, we may try another solution."
"I'm not aware of areas that need improvement."
Earn 20 points
IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli Business Service Manager is rated 7.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli Business Service Manager is most compared with , whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server.
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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
