We compared IBM SevOne Network Performance Monitoring and Pandora FMS across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: IBM SevOne NPM users like its modular design, performance management reports, and real-time insights. The solution is also praised for its SNMP data collection and integration with ITSM solutions. Pandora FMS is highly regarded for its straightforward management process, effective dashboards, and efficient network monitoring capabilities.
Room for Improvement: IBM SevOne NPM could benefit from better SD-WAN capabilities and live maps. Users say the solution could also improve its AI/ML modules and provide more actionable insights. Users say Pandora FMS could make its dashboards more customizable and improve its integration with other systems. Many also said they would like Pandora to add APIs for integration and offer better out-of-the-box analytics.
Service and Support: Customers reported generally positive experiences with IBM customer service, praising the support team's availability and responsiveness. However, some users said they would rather not have to rely so heavily on support for upgrades. Pandora FMS support received high praise for their expertise, kindness, and fast response time.
Ease of Deployment: The setup process for IBM SevOne NPM is described as quick and uncomplicated, although some users may require extra configuration. Most users found Pandora FMS’s initial setup to be relatively easy.
Pricing: IBM SevOne NPM is seen as costly, particularly for smaller businesses. Pandora FMS is considered reasonably priced, and the total cost depends on the environment.
ROI: IBM SevOne NPM offers features such as device maintenance and out-of-the-box reports that contribute to its value. Pandora FMS has also demonstrated advantages in terms of return on investment.
Comparison Results: IBM SevOne NPM stands out for its real-time insights, integration capabilities, straightforward setup, and top-notch customer service. Users say the solution could improve its AI/ML capabilities and lower its pricing to be more affordable for smaller businesses. Users like Pandora FMS’s management and monitoring capabilities as well as its dashboards, but the solution has been criticized for its compatibility issues, limited customization options, and slower performance.
"We can manage the entire system across the network and troubleshoot the pain points."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"The monitoring of the network is very customizable. That is its unique feature."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen."
"The most valuable feature is that it is an all-in-one monitoring system."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"The administration of the console is very easy. I like that Pandora FMS is interactive and easy to manage."
"Thanks to this software and to the work of the support team, we have everything under control."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. There is a long list of different ones from Nagios. You can just use them, and within seconds, you get yourself a check that is monitoring whatever you need. It is really flexible. I guess that's why they call it Pandora Flexible Monitoring System (FMS). It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. Our network guy just recently asked about a particular protocol to monitor the bandwidth on the network, which is not a common protocol. When I looked it up, and I found that they cover it. It is very mature for a not-so-known product."
"The official forum is active enough to answer most of the high-end technical questions that you may have."
"The Wi-Fi side needs improvement."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"User-friendly, multi-tenancy."
"The method of searching for SIP and the way to create the groups."
"SevOne should work with the graphs legend functionality."
"I think some improvements to the Android app would be good."
"The product lacks APIs for integration with other systems."
"Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."
"It would be helpful to include the generation of reports for times that the network was out of service."
"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these."
"I would like to have a dashboard with all assets displayed, with a quick hover-over status."
More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →
IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews while Pandora FMS is ranked 29th in Network Monitoring Software with 22 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Pandora FMS is rated 9.2. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds NPM, Splunk Enterprise Security and NETSCOUT nGeniusONE, whereas Pandora FMS is most compared with Zabbix, PRTG Network Monitor, Wazuh, Nagios XI and SolarWinds NPM. See our IBM SevOne Network Performance Management (NPM) vs. Pandora FMS report.
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