Microsoft System Center and IBM SevOne Network Performance Management compete in the network management solutions category. Microsoft System Center takes the upper hand in terms of integration and pricing model, whereas IBM SevOne is preferred for its scalability and comprehensive monitoring.
Features: Microsoft System Center excels in integration with Microsoft products, offers comprehensive out-of-box functionality, and provides a user-friendly GUI in a Windows environment. It supports hypervisor management and API integration, alongside valuable features like antivirus administration, and patch management. IBM SevOne is distinguished for its robust network monitoring capabilities with real-time data gathering, offering flexibility across systems and non-instrumented devices. It provides rapid reporting and a scalable architecture for comprehensive network insights.
Room for Improvement: Microsoft System Center faces challenges with integrating non-Microsoft products, has high resource demands, and experiences complex deployment processes. Users encounter an outdated interface and inadequate support documentation, alongside difficulties with multi-tenancy. IBM SevOne could improve its UI and reporting capabilities, enhancing service quality insights and integration with third-party tools, while offering easier configurations.
Ease of Deployment and Customer Service: Microsoft System Center predominantly supports on-premises deployment with limited hybrid capabilities. Though it receives mixed customer service reviews, its implementation process remains complex. IBM SevOne offers more deployment flexibility with on-premises and hybrid options. Its appliance-based installations simplify deployment, and it receives positive feedback for engaging and responsive customer support.
Pricing and ROI: Microsoft System Center's high licensing costs provide significant ROI through automation and integration efficiencies, contributing to faster workflows and cost savings. Its predictable pricing supports enterprise subscriptions. IBM SevOne's scalable pay-as-you-grow model offers cost-efficiency with upfront investment, providing substantial value through its comprehensive network visibility, and reducing personnel needs compared to competitors.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
As a partner, I cannot create a ticket directly; I have to involve the end user's email to create one, so using the Software Assurance ID to create a ticket directly is not possible, making it very challenging for me.
It is suitable for small, medium, and enterprise-level companies.
Microsoft System Center is scalable, allowing integration even if I have different sites.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Regarding endpoint management, Microsoft System Center is very helpful; it has integrated endpoint protection deployment, allowing me to handle endpoint configuration, system deployment, and patch deployment, making it an all-in-one stop shop for managing and configuring end clients.
| Product | Market Share (%) |
|---|---|
| Microsoft System Center | 0.4% |
| IBM SevOne Network Performance Management (NPM) | 1.1% |
| Other | 98.5% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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