IBM SevOne Network Performance Management (NPM) vs Loom Systems comparison

IBM and ServiceNow are both solutions in the IT Infrastructure Monitoring category. IBM is ranked #46 with an average rating of 7.5, while ServiceNow is ranked #63. IBM holds a 0.8% mindshare in IM, compared to ServiceNow’s 0.3% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

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96% willing to recommend

Loom Systems

Read 4 Loom Systems reviews

519 Views
343 Comparison Views

80% willing to recommend

IBM SevOne Network Performa...

Loom Systems

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Executive SummaryUpdated on Oct 9, 2024

IBM SevOne Network Performance Management and Loom Systems compete in network and systems monitoring. IBM SevOne NPM is favored for its comprehensive network analytics, while Loom Systems gains the upper hand in predictive capabilities with AI-driven insights.

Features:IBM SevOne NPM offers extensive network monitoring, scalability, and efficient data collection, making it suitable for complex network infrastructures. It provides valuable performance optimization and is designed for detailed analytics. Loom Systems provides real-time insights through AI-driven analytics, enhancing anomaly detection and predictive abilities. The product excels with advanced AI capabilities and focuses on improving system insights significantly.

Room for Improvement:IBM SevOne could improve by simplifying its deployment process, enhancing user interface intuitiveness, and integrating more AI-based features to match Loom's capabilities. Loom Systems might benefit from expanding its network monitoring features, enhancing scalability for larger enterprises, and providing more detailed data collection functionalities to align with IBM SevOne's offerings.

Ease of Deployment and Customer Service:IBM SevOne NPM has a comprehensive deployment process that benefits from detailed customer support, making it suitable for large enterprises. Loom Systems offers straightforward deployment due to its cloud-native architecture, focusing on quick setup and responsive customer service, appealing to businesses looking for rapid deployment solutions.

Pricing and ROI:IBM SevOne NPM involves a higher setup cost but offers substantial ROI through its extensive monitoring capabilities. Its detailed analytics provide long-term savings. Loom Systems presents competitive pricing with immediate ROI thanks to proactive system monitoring and insights. The cost-efficient model is designed for significant gains in system performance.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Loom Systems Report (Updated: July 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Loom Systems

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (47th), Server Monitoring (20th), Log Management (46th), Cloud Monitoring Software (30th)

Loom Systems

Ranking in IT Infrastructure Monitoring

63rd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (2nd)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of IBM SevOne Network Performance Management (NPM) is 0.8%, up from 0.8% compared to the previous year. The mindshare of Loom Systems is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Keerthi Kumar Sangaraju

Technology Manager at FIS

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."

"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"The monitoring of the network is very customizable. That is its unique feature."

More IBM SevOne Network Performance Management (NPM) pros

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"You can develop your own apps within Loom, and they can be configured very simply."

"The RFS portion of the solution is the product's most valuable feature."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

Cons

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"Would benefit with the addition of AI modules for proactive data insights."

"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

More IBM SevOne Network Performance Management (NPM) cons

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"The change management within the solution needs to be improved. There needs to be more process automation."

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

"The reporting is a bit weak. They should work to improve this aspect of the product."

Pricing and Cost Advice

"The pricing has been fair."

"It is inexpensive compared to other monitoring tools."

"Prices per license are not huge, but they exist."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"There are cheaper solutions available."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Financial Services Firm

14%

Computer Software Company

11%

Legal Firm

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Company Size

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Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

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What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

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Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

August 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Buyer's Guide

IT Infrastructure Monitoring

July 2025

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Also Known As

SevOne

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Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Loom Systems

July 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. Loom Systems

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