IBM SevOne Network Performance Management (NPM) vs Icinga comparison

IBM SevOne Network Performa...

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Executive SummaryUpdated on Aug 6, 2024

IBM SevOne Network Performance Management (NPM) and Icinga compete in the network management solutions category. IBM SevOne NPM appears to have the upper hand in comprehensive features and deployment ease, while Icinga is favored for its flexibility and pricing.

Features: IBM SevOne NPM offers extensive monitoring, data visualization, and advanced analytics, which users find valuable for managing large networks. Icinga is noted for its flexibility, integrations, and detailed alerting system, giving users the adaptability needed for various network setups. IBM SevOne NPM's robust analytics provide a significant advantage in the feature set.

Room for Improvement: Users suggest IBM SevOne NPM could improve in cost efficiency and simplify some complex features, which could streamline user experience. Icinga users note the need for a more intuitive initial setup and quicker issue resolution. Continued focus on enhancing cost management for IBM SevOne NPM and streamlining setup for Icinga would benefit both platforms.

Ease of Deployment and Customer Service: IBM SevOne NPM users describe a straightforward deployment process supported by solid customer service. Icinga’s deployment, though customizable, can be complex, with users valuing the help documentation but noting slower support responses. IBM SevOne NPM is noted for hassle-free deployment, while Icinga is praised for its customization options despite setup challenges.

Pricing and ROI: IBM SevOne NPM is perceived as high-cost, reflecting its robust capabilities and support, with strong ROI when fully utilized. Icinga is praised for cost-effectiveness and delivering a good balance of features for the price, enhancing overall ROI. IBM SevOne NPM provides notable returns aligned with its costs, while Icinga offers a lower-cost option with substantial benefits.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Icinga Report (Updated: June 2025).

IBM SevOne Network Performance Management (NPM) vs. Icinga

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

45th

Ranking in Server Monitoring

19th

Ranking in IT Infrastructure Monitoring

44th

Ranking in Cloud Monitoring Software

30th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (48th)

Icinga

Ranking in Network Monitoring Software

10th

Ranking in Server Monitoring

8th

Ranking in IT Infrastructure Monitoring

14th

Ranking in Cloud Monitoring Software

14th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Icinga is 3.4%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Claudio Kuenzler

Senior Systems Engineer at Infiniroot

A free and time-saving product that helps to monitor servers and network devices

I use the product for server and network device monitoring. A team of five people is managing the solution, and around 50 people are using the solution in the organization Pro-active monitoring and alerting helped us to decrease downtimes of services. The apply rules feature saves a lot of time.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

More IBM SevOne Network Performance Management (NPM) pros

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"The apply rules feature saves a lot of time."

"Icinga does the job and is fairly stable."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"We have found the solution to be stable."

More Icinga pros

Cons

"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."

"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."

"User-friendly, multi-tenancy."

"The GUI: both the dashboard/user view and the admin tool."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"The tool needs improvement in non-Cisco SD-WAN."

More IBM SevOne Network Performance Management (NPM) cons

"We have found some problems with Nagios, and support isn't very responsive."

"The tool currently fails to provide notifications to users."

"Icinga’s automation could be improved."

"The user interface should be improved."

"The installation and configuration are very complex."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

More Icinga cons

Pricing and Cost Advice

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"There are cheaper solutions available."

"Prices per license are not huge, but they exist."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"It is inexpensive compared to other monitoring tools."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"We're using the free version of Icinga."

"It's an open-source solution."

"The product is inexpensive compared to other DBM products."

"The solution is free to use."

"The solution is cheap."

"This is an open-source solution with paid support."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

15%

Computer Software Company

13%

Legal Firm

Computer Software Company

12%

Financial Services Firm

11%

Comms Service Provider

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

Instana Infrastructure Monitoring vs IBM SevOne Network Performance Management (NPM)

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Compared 4% of the time

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Product Reports

IBM SevOne Network Performance Management (NPM)

Download IBM SevOne Network Performance Management (NPM) product report

IBM SevOne Network Performance Management (NPM) report

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Also Known As

SevOne

Icinga Cloud Monitoring

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

IBM SevOne Network Performance Management (NPM) vs. Icinga