IBM SevOne Network Performance Management (NPM) vs Icinga comparison

IBM SevOne Network Performa...

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Executive SummaryUpdated on Aug 6, 2024

IBM SevOne Network Performance Management (NPM) and Icinga compete in the network management solutions category. IBM SevOne NPM appears to have the upper hand in comprehensive features and deployment ease, while Icinga is favored for its flexibility and pricing.

Features: IBM SevOne NPM offers extensive monitoring, data visualization, and advanced analytics, which users find valuable for managing large networks. Icinga is noted for its flexibility, integrations, and detailed alerting system, giving users the adaptability needed for various network setups. IBM SevOne NPM's robust analytics provide a significant advantage in the feature set.

Room for Improvement: Users suggest IBM SevOne NPM could improve in cost efficiency and simplify some complex features, which could streamline user experience. Icinga users note the need for a more intuitive initial setup and quicker issue resolution. Continued focus on enhancing cost management for IBM SevOne NPM and streamlining setup for Icinga would benefit both platforms.

Ease of Deployment and Customer Service: IBM SevOne NPM users describe a straightforward deployment process supported by solid customer service. Icinga’s deployment, though customizable, can be complex, with users valuing the help documentation but noting slower support responses. IBM SevOne NPM is noted for hassle-free deployment, while Icinga is praised for its customization options despite setup challenges.

Pricing and ROI: IBM SevOne NPM is perceived as high-cost, reflecting its robust capabilities and support, with strong ROI when fully utilized. Icinga is praised for cost-effectiveness and delivering a good balance of features for the price, enhancing overall ROI. IBM SevOne NPM provides notable returns aligned with its costs, while Icinga offers a lower-cost option with substantial benefits.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Icinga Report (Updated: April 2025).

IBM SevOne Network Performance Management (NPM) vs. Icinga

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

37th

Ranking in Server Monitoring

18th

Ranking in IT Infrastructure Monitoring

43rd

Ranking in Cloud Monitoring Software

29th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (44th)

Icinga

Ranking in Network Monitoring Software

17th

Ranking in Server Monitoring

7th

Ranking in IT Infrastructure Monitoring

16th

Ranking in Cloud Monitoring Software

14th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Icinga is 3.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Scalability. I have never had to worry about how to handle really big environments."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."

"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."

More IBM SevOne Network Performance Management (NPM) pros

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"An affordable solution for small organizations to do basic network monitoring."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

More Icinga pros

Cons

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

"The GUI: both the dashboard/user view and the admin tool."

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

"SevOne should work with the graphs legend functionality."

"Software upgrades can be tricky is not easy."

"Would benefit with the addition of AI modules for proactive data insights."

More IBM SevOne Network Performance Management (NPM) cons

"The installation and configuration are very complex."

"The user interface should be improved."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"We have found some problems with Nagios, and support isn't very responsive."

"The solution lacks many features important to higher-level IT management and network support."

"The tool currently fails to provide notifications to users."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"One of the areas that are frustrating is remote monitoring for more than one machine."

More Icinga cons

Pricing and Cost Advice

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"Prices per license are not huge, but they exist."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"There are cheaper solutions available."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"The pricing has been fair."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"The solution is free to use."

"The solution is cheap."

"This is an open-source solution with paid support."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"We're using the free version of Icinga."

"The product is inexpensive compared to other DBM products."

"It's an open-source solution."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

14%

Computer Software Company

14%

Legal Firm

Computer Software Company

15%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Product Reports

IBM SevOne Network Performance Management (NPM)

Download IBM SevOne Network Performance Management (NPM) product report

IBM SevOne Network Performance Management (NPM) report

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Also Known As

SevOne

Icinga Cloud Monitoring

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

IBM SevOne Network Performance Management (NPM) vs. Icinga