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IBM SevOne Network Performance Management (NPM) vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
45th
Ranking in Server Monitoring
19th
Ranking in IT Infrastructure Monitoring
43rd
Ranking in Cloud Monitoring Software
30th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Log Management (42nd)
Icinga
Ranking in Network Monitoring Software
19th
Ranking in Server Monitoring
11th
Ranking in IT Infrastructure Monitoring
27th
Ranking in Cloud Monitoring Software
20th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.1% compared to the previous year. The mindshare of Icinga is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Icinga2.8%
IBM SevOne Network Performance Management (NPM)1.0%
Other96.2%
Network Monitoring Software
 

Featured Reviews

Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature as of late has been the API integration with ServiceNow."
"I like SevOne's network flow reporting."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"An affordable solution for small organizations to do basic network monitoring."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"Macros and the ability to connect it to Google Maps are valuable features."
"The apply rules feature saves a lot of time."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
 

Cons

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"The GUI: both the dashboard/user view and the admin tool."
"The reporting of NMS is good, but it could be better."
"There is room for improvement in the integration with different vendors and the reporting capabilities."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"Some similar solutions offer end-to-end visibility."
"The method of searching for SIP and the way to create the groups."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"The user interface should be improved."
"The tool currently fails to provide notifications to users."
"Icinga’s automation could be improved."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"The solution lacks many features important to higher-level IT management and network support."
"One of the areas that are frustrating is remote monitoring for more than one machine."
 

Pricing and Cost Advice

"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"Prices per license are not huge, but they exist."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"We're using the free version of Icinga."
"The product is inexpensive compared to other DBM products."
"This is an open-source solution with paid support."
"The solution is cheap."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It's an open-source solution."
"The solution is free to use."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
13%
Computer Software Company
11%
Legal Firm
6%
Comms Service Provider
13%
Computer Software Company
10%
Financial Services Firm
10%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
 

Also Known As

SevOne
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Icinga and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.