IBM Service Delivery Manager vs NetIQ Aegis [EOL] comparison

IBM Service Delivery Manager is a single solution that provides all the necessary software components to implement cloud computing. Cloud computing is a services acquisition and delivery model for IT resources, which can help improve business performance and control the costs of delivering IT resources to an organization. As a cloud computing quick start, IBM Service Delivery Manager allows organizations to benefit from this delivery model in a defined portion of their data center or for a specific internal project. Potential benefits include:

• Reduction in operational and capital expenditures.
• Enhanced productivity - the ability to innovate more with fewer resources.
• Decreased time-to-market for business features that increase competitiveness.
• Standardized and consolidated IT services that drive improved resource utilization.
• Increased resiliency to market demands.
• Improved quality of service for IT consumers.

Aegis is an IT Process Automation (ITPA) platform that enables you to define, automate, measure and improve routine IT tasks and processes. With Aegis, you can:

• Improve efficiency through reduced manual labor.
• Reduce service delivery time through self-service and automation.
• Demonstrate compliance with enforcement and automated records.
• Improve service consistency by reducing human error.