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IBM Security Verify Access vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security Verify Access
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
16th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
Single Sign-On (SSO) (15th), Identity Management (IM) (17th), Access Management (13th)
Microsoft Entra External ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
10th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Customer Identity and Access Management (CIAM) (5th), Microsoft Security Suite (16th)
 

Mindshare comparison

As of May 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Security Verify Access is 2.1%, up from 1.8% compared to the previous year. The mindshare of Microsoft Entra External ID is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra External ID1.9%
IBM Security Verify Access2.1%
Other96.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Has improved secure user access while managing development through multiple technologies
I have already explained this in my previous call; I don't handle financial terms and commercials. Pricing is generally managed by functional teams and management looking after licensing matters. In Pakistan, vendors such as Oracle and IBM manage account relationships with clients and have tailored pricing models, so I do not have sufficient insights into that aspect.IBM Security Verify Access installation process is not straightforward; it requires underlying specialized knowledge upon which the IBM products are based. The complexity and scalability of the architecture necessitate in-depth technical knowledge and understanding of the system. Thus, installation is not as simple as clicking through; it requires extensive configuration of the underlying application servers, such as IBM WebSphere, where these products are deployed and configured.
FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From the integration point of view, it supports SAML, OIDC, and OAuth. For legacy applications that don't have support for SAML and other new protocols, it provides single sign-on access to end-users. From the integration compatibility point of view, it is highly capable."
"Its stability and UI are most valuable."
"From the integration point of view, it supports SAML, OIDC, and OAuth; for legacy applications that don't have support for SAML and other new protocols, it provides single sign-on access to end-users, and from the integration compatibility point of view, it is highly capable."
"It can do a lot of different functions, and different types of teams can use this product for a variety of use cases, such as RSA, OTP, and single sign-on functionalities."
"IBM Security Access Manager is a very good solution, so my company is still using it."
"It's a good solution for identification and access management."
"The most valuable feature of IBM Security Access Manager, at least for my company, is multi-factor authentication. That's the only feature my company is using. The solution works well and has no glitches. IBM Security Access Manager is a very good solution, so my company is still using it."
"The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via email or SMS. This ensures secure access to your accounts by providing multiple authentication options."
"I have not encountered any stability issues with Microsoft Entra External ID."
"The single sign-on access is the most useful feature we use."
"Microsoft Entra External ID offers numerous advantages; there's no need to maintain anything on-premises, which results in a significant IT infrastructure cost saving."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"For policy management in my organization, I would say it is perfect."
"Microsoft Entra External ID offers numerous advantages; there's no need to maintain anything on-premises, which results in a significant IT infrastructure cost saving."
"When it comes to Microsoft Entra External ID, Microsoft itself is the best distributor."
 

Cons

"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
"They can improve the single sign-on configuration for OIDC and OAuth. That is not very mature in this product, and they can improve it in this particular area."
"The user interface needs to be simplified, it's complex and not user-friendly."
"The user interface for users and administrators could be improved to make it easier. Automating some functions could also be beneficial."
"There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product. It is not easy to tweak the functionality. It is challenging to change the out-of-the-box functionality."
"For small or medium-sized businesses they cannot afford this solution."
"There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product."
"Configuration could be simplified for the end-user."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"Microsoft Entra External ID isn't a complete cloud-based account solution, as it must handle internal employees and collaborate with internal Active Directory."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"The training generally is complicated to understand, leading us to often go through a managed service provider."
"Technical support needs improvement."
"The only problem that you might face with Microsoft now is their complex licensing model."
"The cost is very high."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
 

Pricing and Cost Advice

"The license and costs depend on the amount range of users you have. For just approximately 2,000 users, the price is practical and fair. However, when you have 20,000 users, it starts to become really expensive, and the discount per user is not attractive enough to go ahead and purchase."
"It costs about 300K AED for a year. Its pricing is a bit on the higher end, but in comparison to other products in the market, its price is still better. There are lots of other products that are very costly."
"The product is not expensive. It depends on the number of users."
"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
9%
Insurance Company
8%
Government
8%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What needs improvement with IBM Security Access Manager?
I have already explained this in my previous call; I don't handle financial terms and commercials. Pricing is generally managed by functional teams and management looking after licensing matters. I...
What is your primary use case for IBM Security Access Manager?
We are still using the IBM BPM platform to automate the processes for our organization.I generally use Microsoft Project for project planning and schedule management, especially in relation to Orac...
What advice do you have for others considering IBM Security Access Manager?
My current domain is leading project development, overseeing both technical and functional areas in process automation and orchestration, along with the hands-on implementation of process automatio...
What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
 

Also Known As

IBM Security Verify Access (SVA), IBM Security Access Manager, ISAM
Azure Active Directory External Identities
 

Overview

 

Sample Customers

POST Luxembourg
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Find out what your peers are saying about IBM Security Verify Access vs. Microsoft Entra External ID and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.