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IBM Rational ClearQuest vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (5th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.7%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.2% mindshare, down 21.4% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.7%
Adminitrack14.6%
Assembla Workspaces11.9%
Other50.800000000000004%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.2%
Microsoft Azure DevOps9.5%
OpenText Application Quality Management6.5%
Other72.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"Jira is very useful for project management for internal projects."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"The most valuable features are that it is good for tracking the issues and it provides for the usage of Confluence."
"The most valuable feature is its flexibility."
"Jira is flexible and accessible for the end-user, lets users track their requests, has a look and feel that is good for our purposes, and because we are connected to Power BI, we have better visibility and a range of metrics that give good insight."
"The burndown charts help track projects."
"The ability to keep stories, bugs and documentation in one application is a valuable feature, as is the ability to easily create swim lanes for organizing work."
"In general, Jira Align is very useful for management."
 

Cons

"However, the user interface seems very static and the user experience was not the best."
"It’s very expensive, especially considering that there are much more economical options out there."
"Lack of a modern web interface compared to other systems might discourage customers."
"Lack of a modern web interface compared to other systems might discourage customers."
"The user interface could benefit from a more modern look and feel."
"We'd like to see Jira have more integration with a development ID."
"The performance is not so good sometimes; I would like to have a better response time from the Jira server."
"Jira is a project management tracking tool, and it would be great to see integration with the source front or Azure DevOps, etc."
"Workflow management User permissions Native reporting capabilities in workflow Ticket status, etc"
"The following definitely need improvement: UI, speed, and mobile app functionality."
"We have gone through several version changes and some of those changes have not been intuitive. There was a learning curve and we had some complaints internally about the changes, such as the new interface."
"The reporting needs to be improved."
"There are some minor quirks, such as zero-point stories not appearing in the portfolio scope."
 

Pricing and Cost Advice

Information not available
"JIRA's pricing is very economical. I would say that JIRA is a great deal more economical than Microsoft."
"We feel that the product is a good value for the cost."
"The price seems reasonable to me. It's very similar to Splunk."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"We are on an annual license and could be less expensive."
"The price at the moment for Jira is okay. I'm absolutely not amused with the plans to try to drive us to the cloud or to other licensing models. For the very simple reason that we are a company in the defense sector where cloud is problematic in a number of the domains. We are now approximately 60 users and the new policy will actually confront us with an upscale to approximately 500 users. I find it unacceptable, and may potentially lead us to look for another solution."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
6%
Government
6%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
14%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

Ask a question
Earn 20 points
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about IBM Rational ClearQuest vs. Panaya Test Dynamix and other solutions. Updated: April 2026.
892,611 professionals have used our research since 2012.