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IBM Rational ClearQuest vs Jira comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (5th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.7%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.2% mindshare, down 21.4% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.7%
Adminitrack14.6%
Assembla Workspaces11.9%
Other50.800000000000004%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.2%
Microsoft Azure DevOps9.5%
OpenText Application Quality Management6.5%
Other72.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The two features that have been most valuable have been backlog management and sprint planning and tracking."
"Traceability was not available before, this is a great advantage for audits."
"One of the most valuable features is querying because the jQuery function is very good. Additionally, we can create good designs very easily."
"The product is very useful, and as a program manager, I recommend it wholeheartedly."
"It is an open-sourced product that is easy to customize."
"It has improved my organization because it gives us collaboration."
"It is very stable; I have been using this solution for three years, and I never had to contact their support."
"Excellent documentation and support."
 

Cons

"However, the user interface seems very static and the user experience was not the best."
"The user interface could benefit from a more modern look and feel."
"Lack of a modern web interface compared to other systems might discourage customers."
"Lack of a modern web interface compared to other systems might discourage customers."
"It’s very expensive, especially considering that there are much more economical options out there."
"Jira could provide more insight into sprints such as how did we perform in the last sprint compared to other sprints."
"I don't know whether there is a Jira problem or a test risk problem, however, sometimes, we face issues on fetching the reports."
"The filtration could be better."
"Overall, Jira is a little bit old fashioned, it could be more user friendly."
"Missing a Requirement Management piece on the suite."
"The dashboard reports can be improved. Its dashboard reports are good, but you cannot have complex reports."
"This product or software still requires improvements, especially in its interface since its learning curve is somewhat high because it offers so many features that the user tends to get confused, or the software adaptation time is much longer than it should be."
"The reporting needs to be better."
 

Pricing and Cost Advice

Information not available
"Compared to the value Jira provides, it’s not that expensive. It has an yearly licensing cost."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"The price at the moment for Jira is okay. I'm absolutely not amused with the plans to try to drive us to the cloud or to other licensing models. For the very simple reason that we are a company in the defense sector where cloud is problematic in a number of the domains. We are now approximately 60 users and the new policy will actually confront us with an upscale to approximately 500 users. I find it unacceptable, and may potentially lead us to look for another solution."
"I don't have the number, but I sure wish Jira was less expensive. Its price point should be a little lower, and it should be more flexible for users who are just ticket viewers."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"There are no additional costs to the standard licensing."
"Our client handles the licensing aspect. They have not yet purchased the premium version."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
5%
Government
5%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
14%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.