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IBM Rational ClearQuest vs Jira comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (6th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.0%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.5% mindshare, down 21.9% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.0%
Adminitrack13.7%
Panaya Test Dynamix12.2%
Other52.099999999999994%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.5%
Microsoft Azure DevOps10.0%
Codebeamer6.1%
Other72.4%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"I am very happy with the tool."
"The solution is very scalable and flexible."
"We like team collaboration and cross-functional collaboration."
"The links between tickets are very valuable and the boards I found to be configurable and usable, allowing some level of extended configuration so they can be customized according to our project needs, and additionally, it is easy to use."
"I like that it's integrated with the specs."
"In the last five years, I haven't seen any outages."
"As long as a company has the money for storage, it's scalable to any size."
"Jira offers tools for managing projects using Agile methodology. I think it is good to encourage the development team to use Jira, so that the organization benefits from the proper execution of projects on time. Basically, it helps our organization to execute in a better way."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"The user interface could benefit from a more modern look and feel."
"Lack of a modern web interface compared to other systems might discourage customers."
"However, the user interface seems very static and the user experience was not the best."
"It’s very expensive, especially considering that there are much more economical options out there."
"One area where Jira could be better is regarding the APIs from the sponsoring team; they should provide clearer API endpoints and support, as well as more flexibility in the support level."
"Jira is not a highly customizable platform, all you can do is use various plugins and widget to fulfill your needs and if you need more than that, then you might have to look for other project management tools."
"Yes, this is not stable as compared to other tools I managed."
"Jira is a little bit old fashioned, it could be more user friendly."
"Something I do not like about the new version is that there is a need to browse all the way back to the beginning, should a person click on a task that is specifically for his group and wish to go back and look at the other portfolios or people."
"Sometimes the screens can be a bit too busy. There's often a lot of information on the screen. I think paring things down and applying some UX improvements might enhance the look and feel of the interface."
"Jira can improve by making user management better. It is not easy to have visibility of who has the right to do what."
"Lacks field-level permission in the cloud version."
 

Pricing and Cost Advice

Information not available
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"There is an annual subscription to use Jira."
"I don't feel that price is an issue."
"We currently have ten users, and it is free for ten users."
"There is a need to make yearly payments towards the licensing costs attached to the solution. The product offers flexibility in pricing since it depends on the memory bits you have used."
"The price seems reasonable to me. It's very similar to Splunk."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
5%
Government
5%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

Ask a question
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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.