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IBM Rational ClearQuest vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (7th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
279
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 21.4%, down 35.7% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 12.6% mindshare, down 22.6% since last year.
Defect Tracking Market Share Distribution
ProductMarket Share (%)
IBM Rational ClearQuest21.4%
Adminitrack13.4%
ISC Software JCL Checker11.8%
Other53.400000000000006%
Defect Tracking
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira12.6%
Microsoft Azure DevOps10.3%
Codebeamer7.4%
Other69.7%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"The layout, workflow, automation, and metrics are helpful in Jira."
"Jira is a comprehensive tool for managing projects. It helps in task segregation and assignment, making it time-efficient for employees."
"I appreciate the openness of Jira; it is based on a concept that is well understandable and works in a logical way, allowing customization of any process that needs to be applied."
"Jira is a pretty capable product, and a lot of features are valuable. We value being able to set up separate projects and configure teams in them, set up sprints, and manage our sprints with its history tracking. These are all very useful features. It has been a very popular product for our work."
"We have around 2000 plus users, so scale wise, there are no issues. We can easily scale up with multiple users."
"We can integrate a lot of tools with the solution."
"The initial setup was pretty straightforward."
"The most valuable feature is its flexibility."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"The integration of Jira could improve. The solution should be able to integrate easily with other solutions, such as ERPs. There are times the solution can be slow and we have to reset it over and over again."
"Jira could be easier to use, especially for administrative tasks. It's quite complex, so it's important to understand it well. While the reporting and dashboards are good, there's room for improvement in some areas where extra features would be helpful."
"I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting. It's not so good for testing."
"The tool should improve its pricing."
"I'd like some more features around software testing. I'd like to see some more stuff done around data testing. That's what I'm most interested in."
"The plugin management needs a lot of work."
"So at one point in time, they did a huge UI upgrade. At that time, I felt like they had changed something, so it was hard to figure out. Now that we are habituated, it's not an issue now."
"The integration could be better in Jira."
 

Pricing and Cost Advice

Information not available
"We have an enterprise license that includes cloud service and support."
"I don't deal with licensing in my current consultant position."
"I am not sure about the pricing, but I know its licensing is on a yearly basis."
"Compared to the value Jira provides, it’s not that expensive. It has an yearly licensing cost."
"We are on an annual license and could be less expensive."
"Its price is good and similar to other products. It is about five or six dollars per user."
"I think the starter pack of three users, up to five users, is free. So you can try it out."
"The price of Jira could be lower."
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Top Industries

By visitors reading reviews
Manufacturing Company
36%
Government
5%
University
4%
Transportation Company
4%
Manufacturing Company
18%
Financial Services Firm
10%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise56
Large Enterprise150
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.