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IBM Rational ClearQuest vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (6th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.0%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.5% mindshare, down 21.9% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.0%
Adminitrack13.7%
Panaya Test Dynamix12.2%
Other52.099999999999994%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.5%
Microsoft Azure DevOps10.0%
Codebeamer6.1%
Other72.4%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"Integration is good."
"All of the tracking features are the most valuable because it allows me to see where we stand today and every day."
"I like seeing which tickets are open and what our response rate is. They have a lot of good metrics in their system to see what's going on."
"What I find valuable about Jira is that it's an ecosystem. Sometimes, it does not provide the best in class solutions, but it's so well integrated. You will not have many problems with integration."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"It's a really good product. I feel it really changed the way we work and at this time we're not looking to move to another platform."
"The feature that I have found most valuable is that it is a quite powerful user tracking system."
"The initial setup isn't too complicated."
 

Cons

"The user interface could benefit from a more modern look and feel."
"Lack of a modern web interface compared to other systems might discourage customers."
"However, the user interface seems very static and the user experience was not the best."
"It’s very expensive, especially considering that there are much more economical options out there."
"Lack of a modern web interface compared to other systems might discourage customers."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"For our company, we're thinking about not only project management solutions but also collaboration solutions, and maybe if Jira had a chart or quick commenting option, it would be great."
"The user interface and views on different devices should be improved."
"There is no one system on which TAMs and their customers can collaborate on action items, ongoing projects, meeting notes, etc."
"Some of the interfaces, especially on the administrator side and for permissions, are not so clear."
"I find the dashboard to be Jira's most problematic feature; I do not like it and feel Jira is troublesome when it comes to visualizing the reports."
"Adding applications is very expensive."
"The solution's stability could be improved, and it could be made more robust."
 

Pricing and Cost Advice

Information not available
"The pricing is much higher than other similar solutions available in the market, and as such, the vendor should think about a price reduction to make this product more affordable."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"We feel that the product is a good value for the cost."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"We make use of the solution free of charge."
"Licensing is on a monthly basis, and it is based on what you use."
"Our client handles the licensing aspect. They have not yet purchased the premium version."
"The price is quite competitive."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
6%
Government
6%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

Ask a question
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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about IBM Rational ClearQuest vs. Panaya Test Dynamix and other solutions. Updated: April 2026.
890,027 professionals have used our research since 2012.