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IBM Rational ClearQuest vs Jira comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (2nd), Software Configuration Management (8th)
Jira
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 33.3%, up 26.7% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 20.5% mindshare, down 24.0% since last year.
Defect Tracking
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The solution helps a lot with scrums."
"You can record your unit testing, regression testing, UATs, et cetera."
"Its integration with Bitbucket, Confluence, and other things is most valuable."
"The way we can define and customize the search queries for the tickets in Jira is most valuable."
"I enjoy working with (and can recommend) Jira for a number of reasons. The best features are that it is friendly and provides good visibility. It's to the point and very effective."
"The two features that have been most valuable have been backlog management and sprint planning and tracking."
"No other platform can compete on speed or search."
"The burndown charts help track projects."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"This solution could be improved by including a different model for the overall planning perspective. There's a Jira portfolio that we aren't using. The only challenge we're facing is that we cannot see the overall planning."
"Once a story is closed, all the records, versions, and documentation associated with it are gone. We lose the traceability of what was done."
"The solution heavily focuses on the Agile framework, which might only suit some business use cases. This particular area needs enhancement."
"I wish the whole workflow process was easier to set up. You put the requirements in and then you send it to the developer. They get a notification. Then they go into Jira."
"We'd like to use it with non-Agile projects in the future, however, right now, it is a very Agile-focused product."
"From an automation perspective, there are more aspects that could be needed, especially regarding natural language reporting in the generative AI context."
"The biggest complaint industry-wide about JIRA is they need to purchase additional extensions, such as reporting automation. If they could provide some additional extensions from the initial purchase it would be a huge benefit."
"Pretty much 70% - 80% of the Next-Gen Projects features are still to be developed."
 

Pricing and Cost Advice

Information not available
"We are on an annual license and could be less expensive."
"The cost is about $10 per user, per month."
"We make use of the solution free of charge."
"The tool's pricing is reasonable."
"The pricing for Jira is reasonable, although I think they can bring it down because the plugins cost extra."
"We had a perpetual license but have changed to a subscription."
"The license is yearly. It is a large, long-running program."
"The price of Jira could be lower."
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Top Industries

By visitors reading reviews
Manufacturing Company
31%
Government
12%
Computer Software Company
10%
Energy/Utilities Company
5%
Manufacturing Company
15%
Financial Services Firm
11%
Educational Organization
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.