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IBM Rational ClearQuest vs Jira comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (7th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
279
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 21.7%, down 41.7% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 12.3% mindshare, down 22.2% since last year.
Defect Tracking Market Share Distribution
ProductMarket Share (%)
IBM Rational ClearQuest21.7%
Adminitrack14.3%
Assembla Workspaces12.4%
Other51.6%
Defect Tracking
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira12.3%
Microsoft Azure DevOps10.3%
Codebeamer7.0%
Other70.4%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"Jira is user-friendly and offers many features."
"Jira is quite easy to use and very simple from my point of view."
"Jira has a useful user interface and overall is easy to understand and learn."
"The layout, workflow, automation, and metrics are helpful in Jira."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"It's flexible and it can provide a lot of different options, such as dashboards, that you can create and manage."
"Jira has been a good l tool for collaborating across large groups of people. The JQL feature is powerful and easy to use."
"I like seeing which tickets are open and what our response rate is. They have a lot of good metrics in their system to see what's going on."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"Of course, the price could always be cheaper."
"Jira has recently updated their UI, but more can be done to make it even better."
"I think that there is some ease of use that could be brought in to improve certain things."
"What could be improved is the migration between the testing and production environments. This could be automated somehow as the manual transfer of certain workflows and functionalities is very time consuming right now."
"Jira is raising their prices for the license, which is like a trap because many other providers offer services like Jira but for much cheaper."
"Stability is an area of concern and it needs improvement, otherwise, it's a good product."
"From the project management perspective, I would say there are a lot of different issues that could be tweaked. There can be small improvements with traceability, for example."
"I want Jira to have more plug-ins, which will allow for more free plug-ins that help with the area of reporting."
 

Pricing and Cost Advice

Information not available
"The price of Jira is reasonable."
"There are no additional costs to the standard licensing."
"It's not very cheap. It's also not very costly. I'd rate it a five out of ten in terms of pricing."
"We are on an annual license to use Jira."
"It is an affordable tool."
"Licensing is on a monthly basis, and it is based on what you use."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"We currently have ten users, and it is free for ten users."
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Top Industries

By visitors reading reviews
Manufacturing Company
36%
Government
5%
University
4%
Transportation Company
4%
Manufacturing Company
17%
Financial Services Firm
10%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise56
Large Enterprise150
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.