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IBM Rational ClearQuest vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (7th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 21.7%, down 41.7% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 12.3% mindshare, down 22.2% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest21.7%
Adminitrack14.3%
Assembla Workspaces12.4%
Other51.6%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira12.3%
Microsoft Azure DevOps10.3%
Codebeamer7.0%
Other70.4%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Nathan Akimoff - PeerSpot reviewer
CEO at 2Help
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"It has simplified our PM work tremendously, as we switched from VersionOne."
"I feel the strongest feature of Jira is its workflow engine. It helps us automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain."
"It's a Scrum tool, so it's very easy to use."
"​One of the valuable features is traceability from requirements to test cases."
"What I like about this solution is you can create a consolidated customized dashboard out of your files to identify what's been going on and identify who has how much data assigned to them."
"A stable solution with no unplanned downtime."
"The pricing of the product is very good. It's not too expensive"
"This product provides you a good view of the status of your projects."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"It’s very expensive, especially considering that there are much more economical options out there."
"However, the user interface seems very static and the user experience was not the best."
"Lack of a modern web interface compared to other systems might discourage customers."
"The user interface could benefit from a more modern look and feel."
"If I'm comparing it to ALM Octane, the documentation is not as robust as ALM Octane's documentation. So, they can improve on the documentation side."
"Its search and reporting can be improved. They are already nice, but they can be further improved."
"One of the issues is tracking the hours that people spend on each task. I know the solution has some built-in features but it doesn't quite meet our needs."
"There are some minor quirks, such as zero-point stories not appearing in the portfolio scope."
"The performance for different dashboards, whenever they are loaded, it takes more time than you're comfortable with."
"I don't know whether there is a Jira problem or a test risk problem, however, sometimes, we face issues on fetching the reports."
"It should be less expensive."
"In JIRA, it's a bit complex in terms of what advanced search queries we use. Sharing them is also a problem. Because TFS is on the cloud, we can easily save that query and share it with our team members."
 

Pricing and Cost Advice

Information not available
"There are other solutions that are free making this solution seem expensive in comparison."
"There is a need to make yearly payments towards the licensing costs attached to the solution. The product offers flexibility in pricing since it depends on the memory bits you have used."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"Its price is good and similar to other products. It is about five or six dollars per user."
"The price of Jira is reasonable."
"I don't deal with licensing in my current consultant position."
"The licensing cost for Jira is typically around seven dollars per user, though it may vary depending on regional variations. This cost is for a subscription-based model rather than a one-time purchase. I rate its pricing a seven out of ten."
"I don't feel that price is an issue."
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Top Industries

By visitors reading reviews
Manufacturing Company
32%
Financial Services Firm
5%
Government
5%
University
4%
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

Ask a question
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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.