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IBM Rational ClearQuest vs Jira comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (8th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
275
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 28.5%, down 33.3% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 17.7% mindshare, down 23.8% since last year.
Defect Tracking Market Share Distribution
ProductMarket Share (%)
IBM Rational ClearQuest28.5%
ISC Software JCL Checker17.4%
Adminitrack11.8%
Other42.3%
Defect Tracking
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira17.7%
Microsoft Azure DevOps13.0%
Codebeamer8.9%
Other60.4%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"The design of the interface is clean and not too busy visually."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"Scaling the product wouldn't be difficult."
"The solution offers a lot of plugins."
"Jira offers tools for managing projects using Agile methodology. I think it is good to encourage the development team to use Jira, so that the organization benefits from the proper execution of projects on time. Basically, it helps our organization to execute in a better way."
"It's really smart how they connected third-party vendors into their own marketplace. You can create and add apps. Anybody can do it."
"Great for tracking my development team's productivity."
"In general, the GUI is nice."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"The support could be improved."
"The GUI should have much better features like more graphical illustrations. There are some cases or benchmarks that we are trying to capture into a dashboard GUI's graphical summary, but unfortunately JIRA is not able to do that."
"I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools. The companies are not only using Jira. For example, for the test cases or for the documents templates, we are using Polarion and we have been having some integration issues."
"Atlassian has multiple tools and it becomes difficult for a customer to process everything differently. Atlassian should combine them and form a single solution for DevOps by including the Jira Confluence, Bitbucket, Bamboo, and others. This would be much easier for customers by purchasing a package, rather than purchasing bits and pieces. With Azure DevOps and other companies, it becomes easier to go with one company having multiple areas that they can cater to, but in Atlassian, the problem is that you have to select different solutions to have a full package. For example, to have document management customers have to purchase Confluence and for Git repository management they have to purchase Bitbucket, et cetera. There is always another add-on that you need to attach to have a complete solution in Jira."
"From an automation perspective, there are more aspects that could be needed, especially regarding natural language reporting in the generative AI context."
"In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting."
"If Jira would be interested in offering a SharePoint version, it would be beneficial."
"The user interface could be improved from a user experience standpoint."
 

Pricing and Cost Advice

Information not available
"The price of Jira is reasonable."
"If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."
"I rate the tool's pricing a five out of ten. It's paid yearly."
"It does not cost that much."
"Compared to the value Jira provides, it’s not that expensive. It has an yearly licensing cost."
"We currently have ten users, and it is free for ten users."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Government
12%
Computer Software Company
9%
Retailer
4%
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise57
Large Enterprise149
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.