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IBM Rational ClearQuest vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (5th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.7%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.2% mindshare, down 21.4% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.7%
Adminitrack14.6%
Assembla Workspaces11.9%
Other50.800000000000004%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.2%
Microsoft Azure DevOps9.5%
OpenText Application Quality Management6.5%
Other72.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"Work management software that has the flexibility to be configured for any company. It's stable, scalable, and offers responsive support."
"It also works well with all the integrated tools that you buy."
"The most valuable feature of this solution is the source linking on the commit level to git."
"The simplicity of Jira is the part that I like the most, as well as the way in which it can be extended."
"Scaling the product wouldn't be difficult."
"Overall, this is a very good product and I think that it is the best project management tool."
"All of the tracking features are the most valuable because it allows me to see where we stand today and every day."
"The product's initial setup phase is easy."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"However, the user interface seems very static and the user experience was not the best."
"The user interface could benefit from a more modern look and feel."
"Lack of a modern web interface compared to other systems might discourage customers."
"It’s very expensive, especially considering that there are much more economical options out there."
"I wish the whole workflow process was easier to set up. You put the requirements in and then you send it to the developer. They get a notification. Then they go into Jira."
"Something I would like to see improved is the traceability feature. When you have a user story, if you can see all the test cases, it would be an improvement if you could see any design documents or any change management."
"I struggle with Epics, how they are implemented in JIRA, because they don't work like any other Story, I see a list of Epics, but although I can order them, there are some mismatches with how the Epics are used compared to what Scrum expects, or what Story mapping expects an Epic to be."
"Jira could provide more insight into sprints such as how did we perform in the last sprint compared to other sprints. It would be helpful to have metrics and a dashboard feature for others to see."
"I don't know whether there is a Jira problem or a test risk problem, however, sometimes, we face issues on fetching the reports."
"From a very software-centric or a lead developer standpoint, there should be the ability to work at multiple levels. You have epic stories and use cases or epic stories and tasks. It would be nice to be able to have multiple levels of stories and multiple levels of epics work with it. It's lacking a little bit there, and this is the big thing for me because it makes it difficult to do a real sprint when you're limited to one story per epic. It's really hard to isolate tasks at multiple levels to match the type of use cases you normally do. That's the biggest difficulty. Other than that, they've been improving year to year, and every version seems to have a level of improvement."
"It is not capturing the number of hours for which each person has worked on certain things. We use many add-ons to let resources enter the time in the user story itself. We use an add-on called Tempo, but it is kind of a lousy add-on. It is not straightforward. Rather than helping us, it creates a lot of confusion. So, instead of looking out for the additional add-on, I would prefer to have the timesheet entered as a part of Jira itself. They are anyways capturing every information they could for each user story, and then we are able to break down all the task lists. For each task, we're also assigning a resource. So, while we're doing it, why can't they allow the users to enter the time that can be created as a report? Right now, we need to acquire the add-on, and the add-on is not great. It is not helping. The add-on is also not free."
"There are a few things that are not right with Jira though."
 

Pricing and Cost Advice

Information not available
"There are other solutions that are free making this solution seem expensive in comparison."
"It's not very cheap. It's also not very costly. I'd rate it a five out of ten in terms of pricing."
"It is very cheap if you forego the local instance and stick to the cloud."
"There are no additional costs to the standard licensing."
"I understand JIRA is quite expensive."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"The tool is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
6%
Government
6%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
14%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.