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IBM Rational ClearQuest vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (5th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.7%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.2% mindshare, down 21.4% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.7%
Adminitrack14.6%
Assembla Workspaces11.9%
Other50.800000000000004%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.2%
Microsoft Azure DevOps9.5%
OpenText Application Quality Management6.5%
Other72.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"Integration is good."
"This product has been very helpful for me in terms of creating tasks and tracking my development team's productivity."
"We think Jira is great, it's been a real help as an issue tracker for us."
"It is an open-sourced product that is easy to customize."
"The adaptability of the Scrum and Kanban boards for other uses, with careful use of the customization features."
"The ability to design your own workflows is a great feature."
"We have around 2000 plus users, so scale wise, there are no issues. We can easily scale up with multiple users."
"I've never had a bug or a bug message that I needed to open a ticket for."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"Lack of a modern web interface compared to other systems might discourage customers."
"The user interface could benefit from a more modern look and feel."
"However, the user interface seems very static and the user experience was not the best."
"It’s very expensive, especially considering that there are much more economical options out there."
"Pretty much 70% - 80% of the Next-Gen Projects features are still to be developed."
"Having more seamless integration with Confluence would really help us track our product management activity and other product details in one place."
"If you're not a technical person, it might not be very user-friendly."
"There needs to be easier integration with third-parties — personally, this is the biggest issue for me."
"The integration of Jira could improve. The solution should be able to integrate easily with other solutions, such as ERPs. There are times the solution can be slow and we have to reset it over and over again."
"It can have a more high-level view of portfolios. It has quite detailed views, but I would like a high-level view of portfolios. We want to integrate Jira with Microsoft Active Directory, and I don't know how easy or hard it is going to be. I don't know if Jira supports this. We are starting that integration in the last quarter of this year. I hope to find all the required tools for this integration."
"The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified."
"We are a customer and end-user of the product. I would highly recommend not using this product if your focus is software development."
 

Pricing and Cost Advice

Information not available
"The tool's pricing is reasonable."
"The basic price of Jira is reasonable, but for each plugin, we have to keep paying more. When you add it all up, it can be expensive. The main problem we face is we are forced to purchases plugin licenses for users who are not going to use them. For example, we have Jira licenses for approximately 450 people but if we only want a purchase a plugin for few people it is mandatory to buy the license for the 450 people who have Jira licensees. This is a problem because sometimes we need plugins for the product manager or for people in charge of the report, not everyone. For us, it can be very expensive in the end, they should alter this policy to allow plugins for only a set number of licenses."
"I rate the tool's pricing a five out of ten. It's paid yearly."
"The pricing for Jira is reasonable, although I think they can bring it down because the plugins cost extra."
"We are on an annual license to use Jira."
"We have a corporate license, and it is probably based on the number of people."
"We had a perpetual license but have changed to a subscription."
"When you get larger, the pricing becomes very, very steep."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
5%
Government
5%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
14%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.