No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Rational ClearQuest vs Jira comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (6th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.0%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.5% mindshare, down 21.9% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.0%
Adminitrack13.7%
Panaya Test Dynamix12.2%
Other52.099999999999994%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.5%
Microsoft Azure DevOps10.0%
Codebeamer6.1%
Other72.4%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"In general, Jira Align is very useful for management."
"It helps me to use virtual Scrum boards across four locations, three time zones, and to plan my work. It fully supports the Scrum approach, and the Agile way of working, and it has Agile thinking behind it.."
"The dashboard and reports tracking and the setup updates quickly, I am very impressed with those features, and additionally, it is user-friendly."
"The benefit of Jira to our company is that the product is extensible."
"I enjoy working with (and can recommend) Jira for a number of reasons. The best features are that it is friendly and provides good visibility. It's to the point and very effective."
"Jira has impacted the productivity and cost efficiency for me and my development team, though I have faced some challenges with Jira during this time."
"In the last five years, I haven't seen any outages."
"Some of the features that are most important to me of JIRA Agile are the sprint planning, being able to write user stories and being able to use task management."
 

Cons

"It’s very expensive, especially considering that there are much more economical options out there."
"Lack of a modern web interface compared to other systems might discourage customers."
"The user interface could benefit from a more modern look and feel."
"Lack of a modern web interface compared to other systems might discourage customers."
"However, the user interface seems very static and the user experience was not the best."
"Jira could improve the workflow, screen, and field configurability. They are lagging behind other solutions, such as Allegra in work system configurability."
"The dashboard reports can be improved. Its dashboard reports are good, but you cannot have complex reports. They are currently very basic. For instance, we can only choose two columns for a dashboard, so it is not friendly enough."
"Lacks some common building block approaches to certain things."
"The pricing is quite high."
"The main area for improvement is the high cost of the product."
"I am not sure if Jira can be integrated with our ERP. It would be nice if we can check or view a plan with the real cost."
"If you're not a technical person, it might not be very user-friendly."
"While it's very powerful, it's very complex sometimes."
 

Pricing and Cost Advice

Information not available
"Jira and its solution off the shelf are cheap. It is cheap for startups."
"The price seems reasonable to me. It's very similar to Splunk."
"We make use of the solution free of charge."
"The price of the solution could be less expensive. We pay annually for the solution."
"We had a perpetual license but have changed to a subscription."
"The cost is about $10 per user, per month."
"The pricing for Jira is reasonable, although I think they can bring it down because the plugins cost extra."
"It is an affordable tool."
report
Use our free recommendation engine to learn which Defect Tracking solutions are best for your needs.
886,510 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
5%
Government
5%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

Ask a question
Earn 20 points
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.