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IBM Rational ClearQuest vs Jira comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (5th)
Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 22.7%, down 50.0% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 11.2% mindshare, down 21.4% since last year.
Defect Tracking Mindshare Distribution
ProductMindshare (%)
IBM Rational ClearQuest22.7%
Adminitrack14.6%
Assembla Workspaces11.9%
Other50.800000000000004%
Defect Tracking
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.2%
Microsoft Azure DevOps9.5%
OpenText Application Quality Management6.5%
Other72.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user808977 - PeerSpot reviewer
Software Developer at a tech vendor with 11-50 employees
It can be adapted to any process flow
ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customization level of the tool to meet client’s requirements, you can do almost all of the customizations for a project or ticket management system, and notification, hooks, and UI customization are very stable."
"In combination with a good Configuration Management plan, an organization can create an optimal level of administration and automation creating good traceability in your tasks."
"This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The workflow feature with stateful record types and the ability to implement these rapidly in our project have been of value to us."
"Transparency of development projects, as well as approval processes for some business projects, has improved massively."
"In terms of product management, Jira increases productivity and visibility into the product. Those are the top benefits this tool provides to the team. Also, it's accessible to the executives and whoever wants to sign on to Jira to see what's going on."
"The roadmap feature and the ability to integrate with Power BI are probably the most valuable features in it. It is a great solution. I absolutely love it. It is a tool that was designed for project management, and it has been awesome to work with it so far. I also love Confluence."
"The solution's most valuable features revolve around the dashboard view, which has a burndown chart indicating progress."
"The agile framework works well, and I pretty much live by that. Everything, such as sprint management, is laid out."
"You no longer need to email people. You can mention them right in Jira and have conversations there."
"Jira is user-friendly and offers many features."
"This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on."
 

Cons

"The user interface could benefit from a more modern look and feel."
"Lack of a modern web interface compared to other systems might discourage customers."
"Lack of a modern web interface compared to other systems might discourage customers."
"It’s very expensive, especially considering that there are much more economical options out there."
"However, the user interface seems very static and the user experience was not the best."
"Based on the feedback from my admin, it is sometimes difficult to find some of the features. It is not a big deal, but its configuration interface can be improved to make it easy to find things."
"This product or software still requires improvements, especially in its interface since its learning curve is somewhat high because it offers so many features that the user tends to get confused, or the software adaptation time is much longer than it should be."
"We'd like to use it with non-Agile projects in the future, however, right now, it is a very Agile-focused product."
"In terms of improvement, I think Jira (Jira Agile, specifically) can be made more user-friendly. Most of the time, when people are somewhat used to the process, they find it easy to work with. But the thing is, if I want to create a sprint, I'd like the ability for it to come out like a kind of board or something like that. For example, they could offer something like a wizard for users who want to quickly create a sprint on the spot with a few clicks. I think that could be useful."
"In JIRA, it's a bit complex in terms of what advanced search queries we use. Sharing them is also a problem. Because TFS is on the cloud, we can easily save that query and share it with our team members."
"In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting."
"Something I would like to see improved is the traceability feature. When you have a user story, if you can see all the test cases, it would be an improvement if you could see any design documents or any change management."
"We have gone through several version changes and some of those changes have not been intuitive. There was a learning curve and we had some complaints internally about the changes, such as the new interface."
 

Pricing and Cost Advice

Information not available
"If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."
"The price of Jira is reasonable."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"Jira is expensive and a lot of people are choosing DevOps because they are cheaper, open-source, easy to use, and have basic licenses. Jira should decrease its price to be more competitive."
"Compared to the value Jira provides, it’s not that expensive. It has an yearly licensing cost."
"The cost is about $10 per user, per month."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"I think the starter pack of three users, up to five users, is free. So you can try it out."
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Top Industries

By visitors reading reviews
Manufacturing Company
33%
Financial Services Firm
6%
Government
6%
Insurance Company
4%
Manufacturing Company
16%
Financial Services Firm
14%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise58
Large Enterprise151
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
 

Also Known As

Rational ClearQuest
Jira Software
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.