Try our new research platform with insights from 80,000+ expert users

IBM Planning Analytics vs Microsoft Power BI vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
IBM Planning Analytics boosts budgeting productivity but faces challenges from rising costs, prompting some companies to explore alternatives.
Sentiment score
7.0
Microsoft Power BI offers high ROI due to cost-effectiveness, ease of use, improved analytics, and rapid cost recovery.
Sentiment score
6.3
SAP Crystal Reports delivers excellent ROI by enhancing ERP reporting and efficiency, with returns exceeding 1000% despite training costs.
In a world surrounded by data, tools that allow navigation of large data volumes ensure decisions are data-driven.
Power BI is easy to deploy within an hour, providing robust security against data leaks.
 

Customer Service

Sentiment score
6.0
IBM Planning Analytics support is positive, yet response times vary; documentation, training, and multi-level support are valued.
Sentiment score
6.6
Microsoft Power BI's support receives mixed reviews; users often rely on community resources for quicker, more effective solutions.
Sentiment score
5.9
SAP Crystal Reports support is mixed, with larger clients prioritized, leaving smaller users often relying on online communities.
We have a multi-level support system, with the initial level handled by the company we bought the license from and subsequent support from IBM.
Instead, we rely on third-party partners recognized by IBM, who provide cost-effective support.
The significant drawback I notice is that Microsoft's size makes it hard to get specific change requests addressed unless they involve a bug.
We have a partnership with Microsoft, involving multiple weekly calls with dedicated personnel to ensure our satisfaction.
The support is good because there is also a community available.
I have not encountered any problems requiring assistance.
 

Scalability Issues

Sentiment score
7.5
IBM Planning Analytics excels in scalability and real-time data, though complexity and pricing pose challenges for some users.
Sentiment score
6.9
Microsoft Power BI offers scalability and integration, though optimizing large deployments may require expertise, especially with complex or large data.
Sentiment score
7.6
SAP Crystal Reports is scalable for medium to large businesses, but smaller companies may find it costly.
Scalability is quite hard to implement in TM1, largely since the on-premise installation chosen back in 2014.
Scalability is straightforward but it is pricey since it's a SaaS model priced per user.
You expect only a small percentage of users concurrently, but beyond a thousand concurrent users, it becomes difficult to manage.
With increasing AI capabilities, architectural developments within Microsoft, and tools like Fabric, I expect Power BI to scale accordingly.
As more data is processed, performance issues may arise.
 

Stability Issues

Sentiment score
7.7
IBM Planning Analytics is stable and reliable, praised for robustness, supporting budgeting in various industries with few issues.
Sentiment score
7.4
Microsoft Power BI is stable and reliable, though large datasets may impact performance; frequent updates enhance its reputation.
Sentiment score
7.0
SAP Crystal Reports has become more stable since 2013, with most users experiencing improved reliability and performance.
This stability is really important as we use it for budget calculation, which is time-consuming.
In terms of stability, there's no data loss or leakage, and precautions are well-managed by Microsoft.
We typically do not have problems with end-user tools like Excel and Power BI.
It is very stable for small data, but with big data, there are performance challenges.
 

Room For Improvement

IBM Planning Analytics needs improved integration, pricing, visualization, user interface, functionality, automation, design, speed, and predictive analytics support.
Microsoft Power BI is criticized for high costs, complexity, handling large data, and lacking intuitive interfaces and AI integration.
SAP Crystal Reports needs enhanced visualization, integration, and debugging to address interface complexity, performance issues, and compatibility limitations.
The abundance of features results in complexity, requiring strict guidelines for developers to ensure simplistic approaches are adhered to.
IBM's visualization needs significant improvement.
This makes Power BI difficult to manage as loading times can reach one or two minutes, which is problematic today.
Access was more logical in how it distinguished between data and its formatting.
Microsoft updates Power BI monthly based on user community feedback.
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
 

Setup Cost

Enterprise IBM Planning Analytics has setup costs from consulting fees and varied licensing, offering market-standard ROI and compatibility.
Microsoft Power BI offers flexible pricing, from free to premium, making it a cost-effective business intelligence tool for enterprises.
SAP Crystal Reports pricing varies, around $500 per license; discounts and free viewing options exist, training adds costs.
TM1 is quite expensive, and I'd rate the pricing as an eight out of ten.
While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly.
I found the setup cost to be expensive
Power BI isn't very cheap, however, it is economical compared to other solutions available.
The pricing for Microsoft Power BI is low, which is a good selling point.
 

Valuable Features

IBM Planning Analytics enhances planning with flexible design, Excel integration, sandbox testing, machine learning, and user-friendly interface.
Microsoft Power BI excels with seamless data integration, customizable dashboards, and user-friendly features, empowering self-service insights across industries.
SAP Crystal Reports offers robust data visualization, extensive data connections, dynamic features, rapid development, and seamless Business Objects integration.
Its stability helps controllers win time in their planning processes.
It also integrates machine learning and AI engines, enabling us to use algorithms for inventory forecasting which optimizes our inventory and replenishment rates.
In today's data-driven environment, these tools are of substantial value, particularly for large enterprises with numerous processes that require extensive data analysis.
Within the organization, Microsoft Power BI is used to create dashboards and gain insights into data, enhancing data-driven decision-making.
To reduce the need for highly skilled personnel, we can engage someone who is just familiar and has a basic understanding of Microsoft Power BI, while AI can handle the major tasks through either agent AI or requirement analysis.
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
 

Mindshare comparison

Business Performance Management
BI (Business Intelligence) Tools
Reporting
 

Featured Reviews

Gnanavel-Chakkarapani - PeerSpot reviewer
Can easily create dashboards and helps businesses improve forecasting accuracy
The product has improved our company's forecasting accuracy since it serves as a very useful tool for our sales and controller teams as they easily get to enter the inputs using views in TM1, which gets loaded into our main database. If there are sales team members in different parts of the world, like in Hong Kong and Singapore, they may prefer to use IBM Planning Analytics, which is easy to use when compared to the Excel tool. Speaking about planning analytics and data analysis, I would say that our company used to use IBM Cognos Analytics for reporting, where we used to use Cognos Dynamic Cubes so that users can easily use its drag and drop features while getting to see the data for which the users had to wait for two to three minutes prior to its use. In our company, tons of data are loaded into the memory, and users can use Cognos Dynamic Cubes to analyze data and understand it. The AI capabilities of IBM have benefited our planning strategy as they are very useful for business. The tool allows the easy creation of dashboard reports using AI capabilities. No technical knowledge is required for business use cases. It is possible to integrate the product in scenarios where some new integrations are available. I remember that my company used Azure Data Factory to connect Azure, Oracle, and IBM WebSphere Application Server. When it comes to IBM Planning Analytics, it is complex to integrate it with LDAP and or any other authentication tool offered by Microsoft. In our company, some users like to integrate IBM Planning Analytics with the common LDAP or Microsoft AD, which we currently use for all our applications. The authentication part is difficult to configure with IBM Planning Analytics. The maintenance of the product is easy. My company has scheduled maintenance on the product every week, especially during forecast times, so that memories automatically lapse and users can freely access their servers. The use of the tool has had an impact on collaboration within our company's planning team since everyone knows how to easily access the data and publish the results. I recommend the product to those who plan to use it. I rate the tool a nine out of ten.
Shoury Priyanshu - PeerSpot reviewer
Facilitates seamless data aggregation with some outdated visual elements hindering user appeal
Real-time data integration is an area for improvement. Although I've worked on several solutions involving real-time integration, it's not very user-friendly and often lags, especially with over a million data rows. This makes Power BI difficult to manage as loading times can reach one or two minutes, which is problematic today. There are challenges with scalability, requiring multiple pages in dashboards to manage these issues. Visualization could be improved as it appears outdated. Users, especially newcomers, find it unappealing and not user-friendly.
MUHAMMAD_IMRAN - PeerSpot reviewer
Crystal Reports enables comprehensive data visualization but requires consistent integration practices for optimal accuracy
SAP Crystal Reports provides a clear picture for customer and vendor orders, showing whether orders are pending and delivering receivable and payable statuses, which allows understanding different scenarios categorically for client needs, ultimately satisfying both customers and clients. The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel, which makes accessing and understanding data from the database easier. The ability to generate different formats facilitates better data analysis, although occasionally advanced features such as workbench center directly enhance the experience. The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements.
report
Use our free recommendation engine to learn which Business Performance Management solutions are best for your needs.
865,140 professionals have used our research since 2012.
 

Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Retailer
7%
Computer Software Company
7%
Financial Services Firm
12%
Computer Software Company
9%
Government
9%
Manufacturing Company
8%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Planning Analytics?
The most valuable features of IBM Planning Analytics for streamlining planning processes include a unified database w...
What is your experience regarding pricing and costs for IBM Planning Analytics?
While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly. Comparati...
What needs improvement with IBM Planning Analytics?
IBM is behind competitors like Tableau ( /products/tableau-reviews ) and Power BI in terms of visualization. Their vi...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I wou...
Is Power BI a complete platform or only a visualization tool?
Power BI is an advanced visualization tool oriented to big data with a very complete set of widgets to visualize info...
How does Oracle OBIEE compare with Microsoft BI?
Oracle OBIEE is great in allowing design and creativity per the individual needs of the organization. Dashboards are ...
What needs improvement with SAP Crystal Reports?
I believe SAP Crystal Reports could be improved or enhanced because one of the problems I am facing with it is that s...
What is your primary use case for SAP Crystal Reports?
My usual use cases for SAP Crystal Reports involve designing reports based on the requirements of the clients and man...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Also Known As

Cognos TM1, IBM Cognos TM1
SSRS, SSAS, MSBI, MS Reporting Services, Microsoft BI Tools, Microsoft Big Data, Power BI Pro, MS BI
No data available
 

Overview

 

Sample Customers

ManpowerGroup, Convergys, AIG, Orchard Brands, Citibank, InterGen, Northwestern University, EF Education First, Ironside, Bazan Group, CSOB Insurance, Macquarie Group, Charles Stanley, SATO, Government of Sint Maarten, BMW Financial Services
Accenture Adidas Aetna AIG Airbus Alibaba Allstate Amazon American Express Aon AT&T Audi Bank of America BASF Bayer Berkshire Hathaway Boeing Coca-Cola Comcast Cisco Coca-Cola Dell Disney Emirates Equinix FedEx Ford GE Google H&M Home Depot Honda IBM Intel JPMorgan Chase Kellogg's Kroger L'Oréal McDonald's Merck MetLife Microsoft Nike Oracle P&G PepsiCo Procter & Gamble Prudential Financial SAP Siemens Snapchat Spotify Starbucks Target Toyota T-Mobile Unilever Visa Walmart WeWork World Bank Xerox
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Oracle, Anaplan, IBM and others in Business Performance Management. Updated: August 2025.
865,140 professionals have used our research since 2012.