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IBM Datacap vs UiPath Automation Cloud comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
IBM Datacap
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Intelligent Document Processing (IDP) (7th)
UiPath Automation Cloud
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Data Modeling (2nd), Process Automation (17th), Robotic Process Automation (RPA) (10th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
DeekshithShetty - PeerSpot reviewer
Software Development Senior Specialist at a tech vendor with 10,001+ employees
High-accuracy document processing with easy integration and good image enhancement
The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.
Zeynep Köse - PeerSpot reviewer
Rpa Developer at Turkish Airlines
Automation has reduced manual finance work and has increased accuracy for high volume tasks
I am not sure if there is any disadvantage to UiPath Automation Cloud; I cannot say anything definitive. Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect. The latest issues with the new version involve glitches or latency that happen when we upgrade, and we face some issues that take time to fix. We have to open a new ticket and proceed through that process. As I heard, UiPath Automation Cloud is a little more expensive than other tools. I just heard this from other developer friends, but I have never used any other tools myself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since it is AI-powered, it automates our work; initially, we had many manual interventions, but now with the AI-powered capabilities, we are saving time and our productivity has increased."
"Automation Anywhere stands out because it has brought productivity to the organization, improved customer service, accelerated business growth, and allowed for faster innovation."
"The most valuable feature of our solution is the cognitive computing because that is coming onto stream a lot faster than you would think. What used to be in the middle of, "Can this be done or not?", is becoming, "It can be done." We are getting some incredible straight through processing rates with AR around healthcare and financial services."
"We have used document processing from the beginning. We have a few use cases running in production, processing thousands of documents. With the success rate of more than 80%, it's efficiently extracting data for us."
"Automation Anywhere consistently ranks at the top, matching our vision and strategy for implementing transformative solutions."
"Automation Anywhere is stable."
"Automation Anywhere is unlike any other software; Automation Anywhere provides me with my bread and butter, and I just love the tool."
"For the beginners, it is an easy tool compared to other tools in market. Users can understand the line by line code and code it easily. There is no syntax or anything else. They can easily drag and drop, executing the bot directly."
"The OCR extractions are very good, almost 100% accurate now."
"Datacap provides remote users with the ability to scan documents using some plugins, and internal customers can scan their documents and define their workflows, like where the document needs to be sent and how it needs to be indexed."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"It reduces human error and saves time."
"Datacap will help you to streamline and automate your document driven capture processes, saving time and effort on manual, error-prone tasks."
"It's resiliency, with multiple ways of identifying what you are looking for and multiple export formats, and it's a platform, not a configured application, so you can do what you want with it."
"The administration of the application following an error is most valuable, as we are able to know easily when something is stuck in the system."
"When you use human resources, there is some chance people can make mistakes, but UiPath Automation Cloud robots cannot, as they are very fast and do their job correctly and efficiently."
"In general, the cloud migration has helped greatly, and overall UiPath Automation Cloud is a really good tool for enterprise-level automation."
"Functionality wise, I do not have any complaint about UiPath Automation Cloud because for the last seven years, UiPath has been my bread and butter."
 

Cons

"Automation Anywhere says that you can use this tool for any type of application, but there are some for which it is not compatible."
"I would like it to have AI and ML capabilities."
"The analytical dashboard in the Control Room could use some improvement."
"We have done some automation of incoming documents, but it has been somewhat hard."
"The IQ Bot could use improvement."
"The Control room audit logs should be moved to an archive for those that are more than six months old."
"The original setup was easy. What was difficult was adding licenses. I went a month where I was paying for licenses that I couldn't use, for various reasons. That was painful."
"Automation Anywhere is not very scalable because the update and upgrade process requires immense effort from the IT organization to do a tool check."
"IBM's Problem Management Report team isn't that effective. They're not helpful at all in some cases, and it can take two to three weeks to escalate to a higher PMR level."
"The solution's scalability needs improvement."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"The reading efficiency of the solution needs to be improved."
"IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI screens."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect."
"The main concerns are cost involvement and a new feature called ScreenPlay. ScreenPlay works based on the prompt that we are giving, but it consumes more artificial intelligence units."
"UiPath Automation Cloud needs to reduce the license cost. That is the first thing they need to concentrate on because many RPA tools are coming up in the market and some are much cheaper than UiPath Automation Cloud."
 

Pricing and Cost Advice

"Overall, the pricing of Automation Anywhere is good."
"The cost is affordable, which makes an easy barrier to entry for the RPA market."
"It's the best RPA tool, but the pricing could be improved."
"Our annual licensing costs are around $100,000 a year."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"I do not know the price, but I am told that it is cheaper than UiPath."
"There may be room for the product to be more competitively priced to excel in the market."
"The solution's pricing is pretty decent."
"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"It is an expensive solution."
"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."
"This solution is the most expensive in the market."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
Financial Services Firm
16%
Manufacturing Company
9%
Government
9%
Insurance Company
7%
Financial Services Firm
22%
Construction Company
11%
Outsourcing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise83
Large Enterprise553
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise12
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for IBM Datacap?
Pricing is in the mid-range but could be more affordable, rated at four point five.
What needs improvement with IBM Datacap?
IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...
What is your primary use case for IBM Datacap?
I primarily use IBM Datacap ( /products/ibm-datacap-reviews ) for data capture and scanning documents with OCR. Speci...
What is your experience regarding pricing and costs for UiPath Automation Cloud?
My experience with pricing is that compared to all the other tools, UiPath Automation Cloud is very expensive.
What needs improvement with UiPath Automation Cloud?
UiPath Automation Cloud needs to reduce the license cost. That is the first thing they need to concentrate on because...
What is your primary use case for UiPath Automation Cloud?
My main use case for UiPath Automation Cloud involves all the RPA related automation including sales order creation, ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Datacap
UiPath Data Service, UiPath Insights, UiPath Automation Hub
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Information Not Available
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