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IBM Cognos vs SAP Analytics Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM Cognos offers mixed returns; some save significantly, others find it costly, but generally enhances insights and processes.
Sentiment score
7.7
SAP Analytics Cloud enhances ROI by streamlining business intelligence, simplifying reporting, and integrating with systems for quicker data-driven decisions.
 

Customer Service

Sentiment score
6.5
IBM Cognos support is responsive and expert but criticized for high costs, slow resolutions, and complexity in customer service.
Sentiment score
6.2
SAP Analytics Cloud's customer service is mixed, with praise for expertise but concerns about delays and technical assistance.
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
We are satisfied with the technical support from SAP because when we reached out, we were able to get very good support from SAP colleagues.
 

Scalability Issues

Sentiment score
7.5
IBM Cognos offers scalable solutions, supporting large deployments with proper server architecture, powerful hardware, and seamless software integration.
Sentiment score
7.4
SAP Analytics Cloud is highly scalable, accommodating diverse needs, with some users noting excellent flexibility and performance with occasional issues.
It can be scaled out to other teams, but requires building cubes and implementing policies.
I would rate its scalability up to nine on a scale of one to ten.
 

Stability Issues

Sentiment score
7.2
IBM Cognos is praised for stability and performance, surpassing competitors, with minor issues often due to server configuration.
Sentiment score
7.5
SAP Analytics Cloud is generally stable and secure, despite occasional connectivity and performance issues with large datasets.
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
 

Room For Improvement

IBM Cognos needs UI upgrades, better data visualization, improved performance, and advanced self-service features to compete with rivals.
SAP Analytics Cloud needs better integration, visualization, and usability, with enhanced documentation, ML capabilities, and competitive pricing.
There is room for improvement in self-service analytics and predictiveness.
Documentation-wise, we see some gaps when trying to connect different solutions.
 

Setup Cost

IBM Cognos is costlier but offers extensive features, complex licensing, and competitive SaaS options for SMEs, emphasizing negotiation.
SAP Analytics Cloud is seen as costly, with subscription-based licensing and integration benefits, yet lacks competitive pricing.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
 

Valuable Features

IBM Cognos offers powerful analytics, flexible reporting, strong visualization, and robust security with scalability and ease of use.
SAP Analytics Cloud offers predictive analytics, seamless SAP integration, customization, user-friendly dashboards, and robust data handling with third-party connectivity.
IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
 

Categories and Ranking

IBM Cognos
Ranking in BI (Business Intelligence) Tools
7th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
134
Ranking in other categories
Reporting (4th)
SAP Analytics Cloud
Ranking in BI (Business Intelligence) Tools
4th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
70
Ranking in other categories
Predictive Analytics (2nd)
 

Mindshare comparison

As of May 2025, in the BI (Business Intelligence) Tools category, the mindshare of IBM Cognos is 3.4%, down from 4.3% compared to the previous year. The mindshare of SAP Analytics Cloud is 4.3%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

AMOL JAJU - PeerSpot reviewer
Offers ad hoc analysis reports and good for operational dashboarding
There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.
RamasamyTelungupalayam - PeerSpot reviewer
Seamless integration, collaborative features, and enhances data exploration
There are several areas for improvement in SAP Analytics Cloud. Firstly, features available in SAP Lumira are missing in SAP Analytics Cloud. Secondly, the predictive analytics functions, although promising, are currently only suitable for Proof of Concepts (POCs) and not for industrial-scale use. Lastly, the pricing model for the planning functionality is quite high and presents an entry barrier.
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Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
54%
Financial Services Firm
7%
Computer Software Company
4%
Manufacturing Company
4%
Manufacturing Company
17%
Educational Organization
11%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
There is room for improvement in self-service analytics and predictiveness.
Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
What do you like most about SAP Analytics Cloud?
In the data warehouse, you're free to make changes. You can make everything text, meaning it's always a string. Even numbers appear as text, giving you the flexibility to work with all columns.
What is your experience regarding pricing and costs for SAP Analytics Cloud?
The pricing model for SAP Analytics Cloud is quite competitive, but the cost for the planning functionality is high and can be a barrier to entry. The overall cost can be managed with better billin...
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
SAP BusinessObjects Cloud
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
Live Oak Bank
Find out what your peers are saying about IBM Cognos vs. SAP Analytics Cloud and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.