IBM Cloud Video vs Zoom comparison

IBM and Zoom Video Communications are both solutions in the Virtual Meetings category. IBM is ranked #40, while Zoom Video Communications is ranked #1 with an average rating of 8.3. IBM holds a 0.3% mindshare in VM, compared to Zoom Video Communications’s 11.2% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

55 Views
25 Comparison Views

100% willing to recommend

Zoom

Read 215 Zoom reviews

5,977 Views
1,083 Comparison Views

95% willing to recommend

IBM Cloud Video

Zoom

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Video and Zoom based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: April 2025).

Buyer's Guide

Virtual Meetings

April 2025

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Helped 849,686 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

40th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (31st)

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

215

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 0.3%, up from 0.3% compared to the previous year. The mindshare of Zoom is 11.2%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

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Kallol Chaudhuri

Principal Consultant at Oracle

Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.

We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"The product runs pretty smoothly so I haven't had to contact technical support."

"The ability to discuss and share training content would be the most valuable features of Zoom."

"The most valuable features are the video conferencing and the whole invite to set up a meeting is really easy to figure out and use. The chat functions are pretty simple as well."

"Zoom is very smooth whether in one-on-one meetings or group calls with more than one hundred people."

"As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing."

"The solution is easy to set up."

"Zoom has become a straightforward solution and is valuable for various meeting types."

"Zoom has a security feature that allows only authorized participants to join the meeting."

More Zoom pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"I like to see the whole screen and sometimes, it is difficult to hide the speaker's picture or my own picture from the forefront of the Zoom screen."

"It is important for us to have Zoom integration with our Active Directory environment."

"Zoom could improve by having more tools."

"There were some security issues early on, however, they have fixed the problem, and now it is fine."

"In the next release, I would like to see better security."

"There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time."

"Whiteboarding would allow me to utilize the screen to draw something, explain, and write something."

"In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call."

More Zoom cons

Pricing and Cost Advice

Information not available

"It is reasonable. It has a monthly license."

"There is a subscription to use the solution."

"My organization has a yearly license for Zoom."

"I use the tool's free version."

"Has a paid account for multiple users as well as a free option."

"Licensing fees are paid on a yearly basis."

"There are no licensing fees required."

"We have to pay for the product's license."

More Zoom pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

91%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

There is a concern about the free version's forty-five-minute limit. For education use, having more affordable access through institutions would be beneficial.

See all answers

Comparisons

No data available

Webex vs Zoom

Compared 33% of the time

Skype for Business vs Zoom

Compared 32% of the time

TeamViewer vs Zoom

Compared 8% of the time

ON24 Platform vs Zoom

Compared 6% of the time

GoToMeeting vs Zoom

Compared 5% of the time

More Zoom Competitors

Product Reports

Buyer's Guide

Virtual Meetings

April 2025

Download IBM Cloud Video product report

Buyer's Guide

Zoom

April 2025

Download Zoom product report

Also Known As

IBM Ustream

No data available

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: April 2025.

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849,686 professionals have used our research since 2012.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.