IBM Cloud Pak for Automation vs Zoho Creator comparison

IBM and Zoho are both solutions in the Business Orchestration and Automation Technologies category. IBM is ranked #22 with an average rating of 9.0, while Zoho is ranked #8 with an average rating of 8.6. IBM holds a 0.5% mindshare in BOAT, compared to Zoho’s 0.8% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 97% of Zoho users who would recommend it.

IBM Cloud Pak for Automation

Read 2 IBM Cloud Pak for Automation reviews

454 Views
127 Comparison Views

100% willing to recommend

Zoho Creator

Read 34 Zoho Creator reviews

1,340 Views
375 Comparison Views

97% willing to recommend

IBM Cloud Pak for Automation

Zoho Creator

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Pak for Automation and Zoho Creator based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Cloud Pak for Automation vs. Zoho Creator Report (Updated: December 2025).

Buyer's Guide

IBM Cloud Pak for Automation vs. Zoho Creator

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Pak for Automation

Ranking in Business Orchestration and Automation Technologies

22nd

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Process Automation (30th)

Zoho Creator

Ranking in Business Orchestration and Automation Technologies

8th

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Rapid Application Development Software (12th), Low-Code Development Platforms (8th)

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of IBM Cloud Pak for Automation is 0.5%, up from 0.1% compared to the previous year. The mindshare of Zoho Creator is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Market Share Distribution
Product	Market Share (%)
Zoho Creator	0.8%
IBM Cloud Pak for Automation	0.5%
Other	98.7%

Business Orchestration and Automation Technologies

Featured Reviews

SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

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VishalKumar7

Zoho Developer at Evoluz Global Solutions

User experience metadata and workflow customization have been streamlined

The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

"I just like the simplicity of it."

"Zoho Creator also provides role-based access, edit trials, and compliance with standards such as GDPR to ensure data security, eliminating the needs for expensive custom development or the use of multiple tools by consolidating everything into a single platform."

"Zoho Creator is a low-code platform that is easy to use and manage other resources. It stands out because of its modular platform approach. It offers an ERP system with the flexibility to create various applications like service applications, customer portals, and more. It's particularly useful if you already have an ERP system and want to extend its functionality with applications for customer portals, e-commerce, or internal processes such as HR approvals and inventory management. The platform simplifies workflow creation."

"I recommend Zoho Creator because it's easy to use; in Zoho Creator, the language is Deluge language, which is similar to JavaScript but is a low-code platform, and the Deluge language is simple, so there is nothing complicated about Zoho Creator, allowing you to easily implement the Zoho software."

"Zoho Creator is a powerful application where we can accomplish numerous tasks with experience and knowledge."

"Can access information from other Zoho packages and you can write custom scripts."

"The most valuable feature of Zoho Creator is that we can easily create applications because there is 360-degree flexibility available."

"Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit."

More Zoho Creator pros

Cons

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

"The product needs to improve stability and scalability. We faced issues with bugs."

"When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides."

"I would appreciate more API integrations and more documentation terms related to Deluge Script in Zoho Creator."

"One significant issue with Zoho Creator is the lack of backup when items are deleted, unlike CRM where backups are available."

"Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator."

"The layout of the form site needs some improvements because you can only create a basic layout and templates in the forms."

"I would appreciate more API integrations and more documentation terms related to Deluge Script in Zoho Creator."

"Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls."

More Zoho Creator cons

Pricing and Cost Advice

"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."

"Zoho Creator started at 800 rupees, about $10 per month."

"Zoho Creator's pricing is fine. It's subscription-based."

"I rate the solution an eight out of ten for pricing since it is really cheap."

"It is at the bottom end of the price range."

"Zoho Creator's price is reasonable compared to other vendors."

"The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."

"The tool's licensing costs are annual. You need to pay more if you need a bigger database."

"The tool has three plans and one of them costs 50 dollars per month."

More Zoho Creator pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Comms Service Provider

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

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What is your experience regarding pricing and costs for Zoho Creator?

I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consistently ranks at the top regarding functionality. Their native Android and iOS appl...

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What needs improvement with Zoho Creator?

Regarding improvements in the Deluge scripting language, I would like to see enhancements in its loop feature, which behaves differently compared to loops in other languages. Additionally, the exec...

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What is your primary use case for Zoho Creator?

There can be several different use cases for Zoho Creator that I work with. I can use Zoho Creator for all types of custom applications. I have built BOM applications and manufacturing-related appl...

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Product Reports

Buyer's Guide

Process Automation

December 2025

Download IBM Cloud Pak for Automation product report

Buyer's Guide

Zoho Creator

January 2026

Download Zoho Creator product report

Overview

IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

IBM

Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

Zoho

Sample Customers

Information Not Available

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

Buyer's Guide

IBM Cloud Pak for Automation vs. Zoho Creator

December 2025

Free Report: IBM Cloud Pak for Automation vs. Zoho Creator

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