We performed a comparison between IBM Case Foundation and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The client and the IBM content navigation are the solution's most valuable features."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is its stability, which is why we are using it."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Case Foundation provides a strong security boost."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"It's very easy."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"It is a low-code platform, that is very intuitive."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"Creatio also provides us with scalability, performance and agility."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The service as it currently stands is out-of-date and lacks flexibility."
"The cloud version could use more stability."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"90% of the feedback we receive states that the UI is not very user-friendly."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Creatio needs to stabilize their marketplace."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"It does not have the ability to run one single large process."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"Numerous options can make implementation confusing."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. IBM Case Foundation is rated 7.8, while Studio Creatio is rated 8.8. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our IBM Case Foundation vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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