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IBM Case Foundation vs QualiWare X comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Case Foundation
Ranking in Business Process Management (BPM)
32nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
QualiWare X
Ranking in Business Process Management (BPM)
37th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (21st)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. The mindshare of QualiWare X is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Nouman Nawaz - PeerSpot reviewer
Mature product in terms of security and stable product
The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.
Gavin Bérubé - PeerSpot reviewer
Works as a reference for architecture but not very intuitive
We use the solution as a reference for architecture so that we can connect business data applications. The tool helps us to know how these applications should be built. We use it mainly as reference material.  I like the solution's traceability.  The solution is not easy and intuitive to use. I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is its stability, which is why we are using it."
"The content management is great."
"It's very easy."
"The solution is scalable."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository."
"The only thing is that we can easily track where the application is in the process, from manual to automation."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"I like the solution's traceability."
 

Cons

"The limitation is only for customization because IBM doesn't support it."
"The solution can be quite expensive."
"The cloud version could use more stability."
"The service as it currently stands is out-of-date and lacks flexibility."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling."
 

Pricing and Cost Advice

"IBM Case Foundation is a little expensive."
"This is not an expensive solution and we are using the standard license."
"The price falls in the middle range—not overly expensive but not extremely affordable either."
"Pricing is in the mid-range, it is not cheap, but it's not expensive."
"I would rate the solution's pricing an eight out of ten since it's pretty expensive."
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Top Industries

By visitors reading reviews
Government
15%
Insurance Company
11%
University
9%
Computer Software Company
9%
Government
35%
Computer Software Company
15%
Media Company
5%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Case Foundation?
A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.
What is your experience regarding pricing and costs for IBM Case Foundation?
It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.
What needs improvement with IBM Case Foundation?
The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficul...
What do you like most about QualiWare X?
I like the solution's traceability.
What is your experience regarding pricing and costs for QualiWare X?
I would rate the solution's pricing an eight out of ten since it's pretty expensive.
What needs improvement with QualiWare X?
The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling.
 

Also Known As

Case Foundation, FileNet Business Process Manager
No data available
 

Overview

 

Sample Customers

Suncorp Group Limited
Emiliambiente, OLI, Galletti, Hiref, Bugatti, Argelli, Culligan Italiana, Sal, Stefal Cablaggi, BrainBee Automotive, Varvel, Campagnola, Favini, G.F., Gruppo ROLD
Find out what your peers are saying about IBM Case Foundation vs. QualiWare X and other solutions. Updated: July 2025.
861,490 professionals have used our research since 2012.