We performed a comparison between IBM BPM and Oracle Process Cloud Service based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"The most valuable feature for the organization is the Document Store."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"Integration is a big plus for me."
"The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"There is room for improvement in the stability."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"IBM BPM needs to have a better and modified interface."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"Performance on large scale requirements could also be improved."
"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."
IBM BPM is ranked 5th in Process Automation with 105 reviews while Oracle Process Cloud Service is ranked 16th in Process Automation with 1 review. IBM BPM is rated 7.8, while Oracle Process Cloud Service is rated 10.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Oracle Process Cloud Service writes "Helps to transform an organization from a paper-based system to a paperless one using a workflow engine". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas Oracle Process Cloud Service is most compared with Control-M.
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