We performed a comparison between IBM BPM and Microsoft System Center Orchestrator based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"The most valuable feature for the organization is the Document Store."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"By automating several tasks, we have already reduced a lot of work for the business."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"Compliance with the BPMN 2.0 standard."
"Automation is the most valuable feature of the solution."
"It can manage multiple servers and workstations from a single location."
"The configuration is not that easy, and the initial deployment took three months."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"If the processing gets better, it would be more efficient."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"The pricing is a little bit high. It's gone up in cost."
"The product's management aspect needs enhancement."
"I find the Orchestrator UI to be problematic."
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IBM BPM is ranked 5th in Process Automation with 105 reviews while Microsoft System Center Orchestrator is ranked 19th in Process Automation with 2 reviews. IBM BPM is rated 7.8, while Microsoft System Center Orchestrator is rated 7.6. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Microsoft System Center Orchestrator writes "Automates tasks and manages multiple servers from a central location ". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Microsoft System Center Orchestrator is most compared with Camunda, Ivanti Automation, ServiceNow Orchestration, OpenText Operations Orchestration and BizTalk Server.
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