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IBM BPM vs IIS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Businesses using IBM BPM reported improved efficiency, automation, and cost savings despite high costs and moderate ROI.
Sentiment score
7.1
Organizations found IIS provided positive ROI, cost savings, and accessibility, particularly benefiting security and cloud-based pay-as-you-go models.
 

Customer Service

Sentiment score
6.6
IBM BPM customer service is generally positive, with effective support, though response delays and communication issues are noted.
Sentiment score
6.5
Many users find IIS support satisfactory but face delays, relying on community resources and Microsoft documentation for help.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
There are typically no significant issues.
Microsoft provides a lot of online documentation to consult before speaking to an expert.
 

Scalability Issues

Sentiment score
6.9
IBM BPM offers impressive scalability, efficiently managing high user volumes with varied experiences and requiring occasional careful tuning.
Sentiment score
7.1
IIS scalability depends on setup and configuration, supporting thousands but requires careful planning for large deployments.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
It depends on the server environment and the presence of a UPS for power backup.
I would rate the scalability of IIS as a six, mainly due to integration issues since it cannot integrate with other environments.
 

Stability Issues

Sentiment score
7.1
IBM BPM stability varies; recent versions improve reliability, but issues remain with infrastructure, configuration, and developer expertise.
Sentiment score
7.8
IIS is stable and reliable, though compatibility with non-Microsoft technologies presents occasional performance issues and improvement suggestions exist.
I would give it a nine out of ten for stability.
I would rate IIS's stability as an eight out of ten.
 

Room For Improvement

IBM BPM needs improved customization, integration, and user-friendliness, addressing complexity and high cost with enhanced API and AI features.
IIS faces compatibility, setup, monitoring, and cost issues, needing enhancements in scalability, security, UI, and open-source support.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
If I compare IIS to other web servers such as Apache, which can be deployed in other environments like Linux, I find IIS is mostly used for simple things.
It's influenced by the server's service performance.
 

Setup Cost

IBM BPM's high costs suit large enterprises, while flexible Cloud Pak and tiered licensing offer varied pricing options.
Enterprise buyers find IIS cost-effective with Windows Server, appreciating licensing flexibility despite some complaints about overall expense.
SAP is more expensive, but IBM BPM is very expensive.
If you have a Windows license, there is no additional cost for IIS.
 

Valuable Features

IBM BPM offers integration, scalability, and low-code development with strong UI, enhancing efficiency and reducing complexities.
IIS is valued for its integration, security, and reliability, offering seamless web hosting for Microsoft applications.
The integration capabilities of IBM BPM are excellent.
It is easy to publish websites with SSL, and it integrates well within the local environment and cloud.
The configurations are simple, making it very easy to use and to set up everything.
 

Categories and Ranking

IBM BPM
Ranking in Application Infrastructure
6th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Business Process Management (BPM) (7th), Process Automation (5th)
IIS
Ranking in Application Infrastructure
1st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
57
Ranking in other categories
Application Server (5th)
 

Mindshare comparison

As of June 2025, in the Application Infrastructure category, the mindshare of IBM BPM is 3.4%, up from 2.9% compared to the previous year. The mindshare of IIS is 11.5%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure
 

Featured Reviews

Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
DanielWildermuth - PeerSpot reviewer
Provides integration with Eggplant but problems with stability
We use Windows Server only for Eggplant Manager. Otherwise, I'm not using it   At the moment, we have big problems with stability, and I'm not very happy at the moment. So, the stability could be improved. I have been using it for a few years.  The initial setup is complex.  We have an…
report
Use our free recommendation engine to learn which Application Infrastructure solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
Which is better - IIS or NGINX Plus?
IIS is a flexible, secure, and manageable web server to host anything on the web. IIS’s scalable and open architecture can handle the most demanding tasks. From media streaming to web applications,...
What is your experience regarding pricing and costs for IIS?
If you have a Windows license, there is no additional cost for IIS. However, you may need to pay for SSL publishing at times.
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Windows Server IIS
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Erste Bank Group, NJVC, Samsung Electronics, Sheraton Hotels and Resorts, Tata Steel Europe, Urban Software Institute
Find out what your peers are saying about IBM BPM vs. IIS and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.