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IBM Blueworks Live vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Blueworks Live
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Business Process Design (12th)
Interfacing Technologies En...
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (142nd), Business Process Management (BPM) (86th), GRC (62nd), Quality Management Software (47th), Document Management Software (25th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. IBM Blueworks Live is designed for Business Process Design and holds a mindshare of 3.1%, down 3.5% compared to last year.
Interfacing Technologies Enterprise Process Center, on the other hand, focuses on BI (Business Intelligence) Tools, holds 0.1% mindshare.
Business Process Design Market Share Distribution
ProductMarket Share (%)
IBM Blueworks Live3.1%
Visio11.3%
Bizagi10.3%
Other75.3%
Business Process Design
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Interfacing Technologies Enterprise Process Center0.1%
Microsoft Power BI9.4%
Tableau Enterprise6.7%
Other83.8%
BI (Business Intelligence) Tools
 

Featured Reviews

Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Enables efficient process mapping but requires improvement in maintaining server stability
The pricing of the solution can be quite expensive when compared to competitors, though IBM Blueworks Live stands out from a technical standpoint. IBM Blueworks Live provides clear ROI as it saves both time and money. I have successfully imported Visio flowcharts into both IBM Blueworks Live and ARIS. Both tools handled the imports successfully, though some manual intervention was required because Visio is quite a basic tool. Importing flowcharts into advanced tools such as ARIS and IBM Blueworks Live requires some manual effort. The primary advantage is the ease of use. I have not encountered any features in other tools that I couldn't find in ARIS. This is a major factor because I don't have to switch between tools to find specific features. Using ARIS for the past three years has built confidence and trust in the tool.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"IBM Blueworks Live provides clear ROI as it saves both time and money."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"The solution is stable. All the refreshes run very well."
"Business users understand it really well, which means we can then help them automate their business processes."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
 

Cons

"I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation."
"The initial setup is neither straightforward nor complex however you do need to know what you are doing."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"The solution is stable, but there are some glitches and latency issues."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
 

Pricing and Cost Advice

"They have a free subscription model that gives a lot of power to the users."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"The solution is not very expensive."
"Making it less expensive would be good."
"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"The solution is very, very cost-effective."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"We are seeing ROI from this solution. The solution has saved us time."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
10%
Computer Software Company
10%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise18
No data available
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.
What is your experience regarding pricing and costs for IBM Blueworks Live?
I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.
What needs improvement with IBM Blueworks Live?
I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...
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Also Known As

IBM Lombardi Blueprint
Enterprise Process Center
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about IBM Blueworks Live vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: April 2025.
879,425 professionals have used our research since 2012.