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IBM Application Performance Management vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Application Performance...
Ranking in Application Performance Monitoring (APM) and Observability
56th
Average Rating
6.4
Reviews Sentiment
5.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
62nd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (47th), Cloud Monitoring Software (35th), Cloud Cost Management (30th)
 

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Application Performance Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
IBM Application Performance Management0.7%
Turbo360 (Formerly Serverless360)0.8%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Daniel Tamiru - PeerSpot reviewer
Manager, Database & System Administration at Awash International Bank
A multi-functional solution but has poor stability and performance-related issues
We are using version 4 of IBM Application Performance Management, and it is deployed on-premises. We use it for internet banking and mainly for application performance on-site. For example, if we face performance-related issues in one of our software or managed services, we use this solution to…
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"I would recommend this solution to others."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"I would rate the scalability an eight out of ten."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"IBM Application Performance Management has improved the way my organization is able to function."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"The stability is not great and should be better."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"Technical support can be slow and needs improvement."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"The demo that was provided to us is not working very well. At times, there are errors."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"The solution, itself, has a negative impact on the performance of the machine."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"The licensing fees can be paid every six months or on a yearly basis."
"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
"As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
11%
Healthcare Company
10%
Retailer
9%
Construction Company
19%
Financial Services Firm
16%
Computer Software Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
No data available
 

Also Known As

IBM APM
Serverless360
 

Overview

 

Sample Customers

Mibtree, EatDrinkDeals.com, IT Performance Advisor
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about IBM Application Performance Management vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.