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IAM Health Cloud vs JumpCloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
IAM Health Cloud
Average Rating
7.6
Reviews Sentiment
8.7
Number of Reviews
2
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (24th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
George Onalo - PeerSpot reviewer
Enterprise DevOps Lead at a consultancy with 11-50 employees
Automating least-privilege audits has accelerated migrations but needs stronger Terraform and CI/CD support
The platform can be vastly improved by introducing native, 'Terraform-aware' guardrails. Currently, the platform's automated remediation mechanisms modify live policies directly in the AWS console, which immediately causes configuration drift inside our declarative Terraform state files. The next release should output recommended policy fixes directly as valid Terraform HCL code snippets or automated GitHub Pull Requests.Additionally, expanding its graph-based analysis to support multi-cloud identity tracking across Microsoft Azure (Entra ID) and Google Cloud Platform (GCP) would provide true enterprise-wide utility. Lastly, incorporating smarter alert grouping for identical microservice container task roles would significantly reduce alert fatigue for lean DevOps teams.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"The console is cloud-based, which is something I really appreciate."
"It was a very easy product to install. It can be deployed very fast."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"By shrinking our IAM audit prep time by 40% and cutting post-migration security rework by up to 70%, the tool is effectively saving my organization 15 to 20 engineering hours per project."
"IAM Health Cloud has positively impacted my organization by giving us all the required dashboards that we can manage everything from one place."
"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."
 

Cons

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The endpoint-type solution is an area that needs some improvement."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The dashboards for local use could be better."
"Its pricing could be better."
"File integrity monitoring would be very advantageous as an additional feature."
"I choose an eight out of ten because I think this technology world is evolving very rapidly and AI is stepping into the technology."
"While IAM Health Cloud is an exceptional observability engine for AWS, its automated remediation can cause configuration drift if you manage your infrastructure strictly through Terraform."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"They went through a tough year this year with infrastructure and having some large outages."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"They need more straightening of the SSO capabilities."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
Information not available
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The solution is pretty expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Construction Company
51%
Healthcare Company
7%
Comms Service Provider
7%
Outsourcing Company
5%
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for IAM Health Cloud?
The experience with pricing, setup cost, and licensing was seamless when procuring through AWS Marketplace. It allows...
What needs improvement with IAM Health Cloud?
The platform can be vastly improved by introducing native, 'Terraform-aware' guardrails. Currently, the platform's au...
What is your primary use case for IAM Health Cloud?
I started using IAM Health Cloud at the beginning of this year. I integrate it with Control Tower and landing zone se...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
 

Comparisons

No data available
 

Also Known As

iBoss Cloud Platform
No data available
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about IAM Health Cloud vs. JumpCloud and other solutions. Updated: July 2026.
909,153 professionals have used our research since 2012.