LivePerson vs iAdvize comparison

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iAdvize Logo
78 views|53 comparisons
LivePerson Logo
501 views|394 comparisons
Quotes From Members
We asked business professionals to review the solutions they use.
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Pricing and Cost Advice
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  • "I am not aware of the pricing, but I have seen it not only being used in India. It is also being used in a lot of other countries such as the Philippines and Jamaica. So, I would assume that it is affordable."
  • More LivePerson Pricing and Cost Advice →

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    Top Answer:The auto feature where if there are five chats and one of them goes down or a customer leaves the conversation, a new chat automatically pops up with the next customer available on the line is… more »
    Top Answer:I am not aware of the pricing, but I have seen it not only being used in India. It is also being used in a lot of other countries such as the Philippines and Jamaica. So, I would assume that it is… more »
    Top Answer:They need to upgrade its user interface. Currently, it looks outdated. They should add an auto-correction tool. If we are writing the wrong word, it should show or type the right word that we want to… more »
    Ranking
    9th
    out of 20 in Live Chat
    Views
    78
    Comparisons
    53
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    4th
    out of 26 in AI-Powered Chatbots
    Views
    501
    Comparisons
    394
    Reviews
    1
    Average Words per Review
    680
    Rating
    8.0
    Comparisons
    Also Known As
    LiveEngage
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    Overview

    iAdvize is a conversational marketing platform which generates a turnover of more than 1 billion euros each year for more than 600 businesses in 60 countries.
    With iAdvize, businesses can predict and engage contact opportunities in real-time with their customers and prospects. They are connected via messaging with experts available 24/7. Enthusiastic about products or brands, these experts are selected for their expertise and get paid to share their advice.

    LivePerson is a provider of online engagement solutions that facilitate real-time assistance. Connecting businesses and experts with consumers seeking help on the Web, our hosted software creates more relevant, compelling and personalized online experiences. More than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel.
    Offer
    Learn more about iAdvize
    Learn more about LivePerson
    Sample Customers
    Disney, Air France, Vente-Privée, TUI, New Look, House of Fraser, Toshiba, Decathlon, Total, BMW, Maty, The Kooples
    Backcountry, National Domestic Violence Hotline, Poder Comercial, PAC Web Hosting, Landings Credit Union, Rail Europe
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm17%
    Government8%
    Comms Service Provider8%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise6%
    Large Enterprise74%

    iAdvize is ranked 9th in Live Chat while LivePerson is ranked 4th in AI-Powered Chatbots with 1 review. iAdvize is rated 0.0, while LivePerson is rated 8.0. On the other hand, the top reviewer of LivePerson writes "Provides predefined content, the ability to measure KPIs, and a reliable way for customer conversations". iAdvize is most compared with , whereas LivePerson is most compared with Kore.ai , NICE CXone, LiveChat, ServiceNow Virtual Agent and Amelia.

    We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.