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HyperScience vs Jiffy.ai Automate comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
HyperScience
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Intelligent Document Processing (IDP) (9th)
Jiffy.ai Automate
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
Robotic Process Automation (RPA) (22nd)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Abdul Quadir - PeerSpot reviewer
It has a lot of functionality, whatever we use, but a few things could be improved
Extracting tables from certain documents could be improved. The next product release should include a utility that provides HyperScience JSON output. It would be related to any application, like other platforms and include Power Apps. We need to impact their REST API, but we would need a connection bridge application. And the second feature would be HyperScience providing different outputs. At present, HyperScience only provides JSON output. If a business needs a different output, we must create the utility ourselves and provide that data to XML or something similar. But if HyperScience could do that, we would no longer need third-party apps.
HA
You don't have to code; it is just drag and drop
They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet. For training, they provide the foundation and advanced training. If you have other issues, they have a support portal, which shows a brief summary of the features. It's not very extensive, like Google Cloud Platform. Sometimes there are things that may not be available in the portal. While other products will also not have available the information in their portal, other people know it. So, you don't have in the community discussions about solutions to a problem that would not be available in the portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Automate is its ease of use, which is a major selling point."
"Web scraping is quite good since it offers a lot of possibilities."
"I actually quite liked the no-coding functionality."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"It gives us a central place to schedule tasks and run them distributed."
"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."
"I like that compared to other tools, HyperScience works best with handwritten documents."
"We have seen pretty good accuracy."
"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."
"Valuable features include tools like IQ Bot and the ability to extract handwritten documents with 93-95 per cent accuracy."
"What I liked more about HyperScience was the quality of the OCR it is a lot better compared to Google."
"Has algorithms that can detect a document template even if the image has a lot of distortions."
"The most valuable feature is the computer vision or OCR. That has a lot of use cases in real life. A lot of man hours can be saved, as we've seen in the finance processes... The feedback I have gotten from the team is that the OCR is quite powerful."
"Its initial setup process was quite efficient."
"It removes the burden of having to do some tasks manually. However, we are just using it in production for a single project. It saves us a lot of time in terms of extracting that information. So far, it has made a big impact."
"It is a one stop solution for automating process. The modular way that is assigned and works together follows a certain logic, and it encompasses a wide range of processes in a very structured and logical manner."
"The way Jiffy.ai integrates into existing infrastructure has been great for us. Our company is pretty stringent when it comes to cyber security and integrating with our apps... We've definitely had very strong scrutiny over this platform and this work, and even within that, it's been really successful at being able to integrate."
"I found the invoice data extraction very exciting. It is really good."
"The biggest driver was the cost savings. We wanted to improve productivity and save costs. Therefore, we gave most of the mundane tasks currently being done by a human to a bot. Some of the mundane tasks were reading invoices and keying in the data. We are talking about 15,000 documents every day. That is a huge volume that needs a lot of people. With the bot, it is just a fraction of the cost, because there is a huge savings in terms of manpower."
"With the customization option, we can write custom expressions using its compatibility with Python or other programming languages."
 

Cons

"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The product also has a limited use case in some respects."
"The OCR for Hebrew text needs to be improved."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The product's usability could be better. The first pain point is that we're getting the output in a different format, and we were expecting a different timetable. The second point is that if you want better results, HyperScience says you have to configure a minimal PDF or a maximum of 400 PDFs. If you want results with 400 PDFs for what's written by these doctors, then you also configure the maximum of 400 templates for that. So, it's essentially a lack of support from HyperScience. In the next release, it would be better if failure scenarios were reduced. It would also help if they offered different formats, inputs or injections, and added different scenarios."
"The solution lacks support for a greater range of languages."
"No solution is perfect and there are several different scenarios that could be improved in HyperScience. One area is where there are multiple tables in the same form I have seen HyperScience struggle. There is some issue with supporting the extraction from multiple tables involved on the same form. If this could improve, it would be a big benefit."
"They could work on the price and make it a bit more reasonable."
"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."
"HyperScience could improve the unstructured data extraction feature."
"Extracting tables from certain documents could be improved."
"The solution's support services need improvement."
"The solution has just not closed the gap of being accessible to non-IT users. If you are a non-IT person, then this all looks like gobbledygook. Maybe that is something that can be improved upon."
"When using UiPath automation, we could just Google issues if we were stuck with something. In the initial days with Jiffy.ai, we could not get that type of information from Google because there wasn't much of a community."
"They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet."
"I believe this is also being addressed, but a lot of the platform work, as we were putting in new versions or making some updates, was, ironically, very manual. It's improved greatly, but I would imagine that's an area that they're probably still working on, on the backend, to help when it comes to what we need to do for platform support."
"The setup process could definitely be better."
"The UI or the UX has room for improvement. The approach for designing the workflow is not that straightforward. It's quite difficult."
"Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system."
 

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I think HyperScience is cheaper when compared to other tools. They also have a lifetime licensing option."
"I don't have any idea about the licensing costs, but I know that there was a per-page charge. They had different models of pricing. One of them was based on the minimum number of pages, and we had a fixed price. So, the price model depends on the volume that is coming through HyperScience."
"The solution's price is reasonable."
"The licensing is not expensive; it is quite cheap. The expensive part is to support and maintain it. Understandably, we engage them to do a lot of work that could have been done by our own staff, if we had an RPA team. I wouldn't hold that against them. It is just that the cost of support is on the higher side for us."
"The pricing is quite competitive. As a small player in the market, they are quite aggressive in their pricing. With the features that they offer, it is quite worth the value."
"Its license is yearly. There are no additional costs to the standard fee. It is a standard license."
"The pricing and license make sense. They have a model based on the concurrency of the workforce, which is very suitable in our case. The savings are great on the licensing cost."
"If cost is of concern, then start with Jiffy. If cost is not your main concern there are a few premium products out there, but they come with a huge price tag."
"I like that it is very cost-efficient."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
5%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
11%
Insurance Company
8%
Financial Services Firm
23%
Healthcare Company
9%
Computer Software Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
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What do you like most about Jiffy.ai Automate?
Its initial setup process was quite efficient.
What is your experience regarding pricing and costs for Jiffy.ai Automate?
The solution's price is reasonable in terms of its performance. The licensing costs approximately $10,000 per year. T...
What needs improvement with Jiffy.ai Automate?
The solution's support services need improvement.
 

Also Known As

HelpSystems Automate, Automate
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Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Hyperscience's customers are some of the top enterprises in the Insurance, Government, Financial Services, and Healthcare industries.
Southwest Airlines
Find out what your peers are saying about HyperScience vs. Jiffy.ai Automate and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.