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HPE MSA vs IBM FlashSystem comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
HPE MSA delivers cost-effective storage, optimizing affordability and ROI by managing multiple servers and meeting entry-level needs efficiently.
Sentiment score
7.2
IBM FlashSystem users reported improved performance, scalability, and integration, valuing ROI, enhanced features, and minimal downtime despite increased pricing.
The solution can comfortably be stretched from five to seven years without any failures, ensuring a long-lasting return.
 

Customer Service

Sentiment score
7.3
HPE MSA's customer service is effective and responsive, though experiences vary due to regional differences and service level options.
Sentiment score
7.1
IBM FlashSystem's customer service is praised for responsiveness and expertise, though regional response times and costs vary.
I would rate technical support a three out of five due to the lack of effectiveness in preventing recurring problems.
Customers of alternatives like Dell and Hitachi enjoy more reliable and comprehensive support services directly from vendors rather than third-party subsidiaries.
I rate the technical support from IBM as a ten.
IBM customer support is responsible, efficient, and responsive, though it is expensive.
 

Scalability Issues

Sentiment score
7.8
HPE MSA is scalable for SMEs with expandable storage but may not suffice for larger companies' needs.
Sentiment score
7.4
IBM FlashSystem offers strong scalability and flexibility, supporting expansion with virtualization despite occasional complexity and costs.
It is more profitable to use HPE MSA because if you run out of space, you can expand the capacity of the array using expansion enclosures, making it more flexible and profitable.
HPE MSA's scalability benefits are notable as its speed and performance are good.
For larger enterprises, scalability is an issue as the price becomes prohibitive.
The problem arises when migrating data to a later IBM FlashSystem version due to issues with firmware compatibility.
The scalability of IBM FlashSystem is exceptional, and I rate it as a nine.
 

Stability Issues

Sentiment score
8.4
HPE MSA is praised for its stability and reliability, with users rating it highly despite minor disk concerns.
Sentiment score
7.7
IBM FlashSystem is highly reliable with exceptional stability, praised for resilience and quick resolution of occasional issues.
I faced issues with hard disk reliability, as they frequently fail and risk losing redundancy.
Customers have infrastructure that is 100% stable.
The firmware and software engine have fewer bugs, which enhances operational efficiency.
 

Room For Improvement

HPE MSA needs improvements in features, integration, hardware flexibility, and affordability to match enterprise-level expectations.
IBM FlashSystem needs better storage, stability, GUI, scalability, support, integration, pricing, configurations, data reduction, cloud, and analytics.
Data security features are more important to me than anything else, and I think HPE MSA lacks in this area.
If it could be a hybrid with SSDs and hard disks, then it would be more economical and efficient.
An additional function that could be helpful is reducing the time it takes to delete volumes, especially if they are compressed or deduplicated.
There is room for improvement in the troubleshooting part, specifically related to IBM Spectrum for Insight.
Competitors offer more reliable data reduction with guaranteed results, sometimes providing additional capacity at no extra charge if performance ratios are not met.
 

Setup Cost

HPE MSA pricing is competitive yet costly, with no ongoing license fees but notable support and expansion costs.
IBM FlashSystem pricing is competitive but variable, with negotiable discounts and potentially high ongoing costs for smaller organizations.
The pricing of HPE MSA is not deemed reasonable.
To install or upgrade any software features, the cost is high, which makes it challenging for smaller companies who do not require advanced features like deduplication or compression typically needed by larger organizations.
 

Valuable Features

HPE MSA offers easy management, excellent support, cost-effectiveness, reliability, scalability, dual controllers, and seamless integration with operating systems.
IBM FlashSystem offers high performance, ease of use, and advanced storage features, making it ideal for efficient business solutions.
Compared to Huawei, however, I found that Huawei's processing power, performance, and cost were more advantageous.
In terms of disaster recovery, we can define global spares in HPE MSA. When one disk fails, a global spare is automatically allocated to that particular disk, which saves the data.
There is a significant amount of data reduction, achieving a ratio of one to three.
There is built-in compression, a data reduction feature, and artificial intelligence-driven insights that calculate warnings and errors to redirect to customers automatically.
When integrated properly into the environment and configured according to the guidelines, it provides a very solid infrastructure that does the job on demand.
 

Categories and Ranking

HPE MSA
Ranking in Modular SAN (Storage Area Network)
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
IBM FlashSystem
Ranking in Modular SAN (Storage Area Network)
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
NAS (5th), All-Flash Storage (13th)
 

Mindshare comparison

As of June 2025, in the Modular SAN (Storage Area Network) category, the mindshare of HPE MSA is 19.5%, up from 16.9% compared to the previous year. The mindshare of IBM FlashSystem is 19.2%, up from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Modular SAN (Storage Area Network)
 

Featured Reviews

Pragnesh Sachania - PeerSpot reviewer
Scalable, easy to manage, and used for virtualization environments
We didn't face any issues with the technical functionality. However, we faced a lot of challenges with our custom configuration. The HPE support person who did the installation was very technical. He answered all the queries, and we resolved the entire setup. We set up the storage as per our requirements. We previously used a physical server instead of virtualization. With the help of an HPE engineer and partners, we prepared a strategy for migrating the entire physical servers to our virtualization infrastructure. It took two days to deploy the solution. Six people were involved in the solution's deployment, including two from HPE and four from our IT team.
Raanan Sitton - PeerSpot reviewer
Offers cost-effective storage for small companies with budget constraints
IBM FlashSystem 5300 is offered at a very low cost in Israel, which is advantageous for small companies. However, other features like deduplication and compression do not perform effectively. The price sensitivity makes it a viable option for clients with budgetary constraints, as it allows us to secure deals based on the cost rather than advanced performance.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
15%
Construction Company
7%
Government
6%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HPE StorageWorks MSA?
The most valuable feature of HPE StorageWorks MSA is its flexibility.
What is your experience regarding pricing and costs for HPE StorageWorks MSA?
The pricing of HPE MSA is not deemed reasonable, though their licensing costs compare similarly to other brands. The initial cost is where differences are more apparent.
What needs improvement with HPE StorageWorks MSA?
Data security features are more important to me than anything else, and I think HPE MSA lacks in this area. The hard disk failures are a major concern as they are risky, causing potential loss of r...
What is your experience regarding pricing and costs for IBM FlashSystem?
Many factors affect purchasing directly from IBM, often involving a multi-step process. Customers, especially in banking, often use the latest devices as they are upgrading, indicating they do not ...
What needs improvement with IBM FlashSystem?
The deduplication technology in IBM FlashSystem needs significant improvement. Other vendors like NetApp ( /products/netapp-41749-reviews ) offer better deduplication technology, which is noticeabl...
 

Also Known As

HP StorageWorks MSA
IBM Storwize
 

Overview

 

Sample Customers

Femsa CSC, TTX, Rabobank
Celero, Friedhelm Loh Group, Clarks, Mingkang Natregro Health Food Group, Sofia, Etisalat Fights Fraud, UF Health Shands Hospital, Generali, Elecon Engineering Company Limited, Ventiv , Technology, CPFL Energia, Royal Caribbean Cruises Ltd., SciQuest, Coca-Cola Bottling Co. Consolidated, Paddy Power, Kelsey-Seybold Clinic, Interconnect Services, Severstal IP-Only AB, PVU Group GmbH
Find out what your peers are saying about HPE MSA vs. IBM FlashSystem and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.