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Hightouch vs SAP Business Data Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hightouch
Ranking in Data Integration
52nd
Average Rating
7.2
Reviews Sentiment
5.0
Number of Reviews
5
Ranking in other categories
Customer Data Platforms (CDP) (4th), AI Customer Experience Personalization (19th)
SAP Business Data Cloud
Ranking in Data Integration
11th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
120
Ranking in other categories
BI (Business Intelligence) Tools (3rd), Business Performance Management (4th), Cloud Analytics (2nd), Predictive Analytics (2nd), Data Governance (10th), Cloud Data Warehouse (9th)
 

Mindshare comparison

As of November 2026, in the Data Integration category, the mindshare of Hightouch is 0.4%, up from 0.4% compared to the previous year. The mindshare of SAP Business Data Cloud is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Mindshare Distribution
ProductMindshare (%)
SAP Business Data Cloud1.2%
Hightouch0.4%
Other98.4%
Data Integration
 

Featured Reviews

reviewer2921991 - PeerSpot reviewer
Vp Of Data at a financial services firm with 201-500 employees
Centralized event tracking has improved product analytics and simplified data workflows
I think Hightouch as a platform has a lot to offer. It is primarily a CRM or reverse ETL type of offering with a lot of AI bells and whistles. However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer. I say this because a lot of the documentation is out of date, and we hit a few random edge cases when using the events platform, which felt a little raw compared to other, more mature event platforms. I would say the improvement here would be for them to spend a little more time and attention on the platform itself, or provide a little more TLC, especially from the events perspective.
Pavlina Pankova - PeerSpot reviewer
Competence Leader - BI at Sabris CZ s.r.o.
Brings reporting, planning, and prediction together in one seamless workflow
I think the areas of SAP Analytics Cloud that could be improved or enhanced are mentioned by users or companies, and they would definitely mention the price in terms of planning licensing. From a consulting point of view, I don't see any major weaknesses. It is reasonably well-developed, and the perfect strength is that innovations are coming on a quarterly basis. It is slightly behind other tools in terms of the number of graphical outputs. Some tools have it faster, but every increment of innovations contains new features. On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family, for example, integrated business planning for the production planning. This is really a highlight compared to other tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With campaigns like flat battery, for example, we have managed to save over six figures a year."
"Hightouch's best features include a simple and easy-to-navigate user interface, which means there is not much of a learning curve involved, simplifying the process of setting it up and selecting desired fields along with using the query editor."
"There are definitely improvements in analytics quality because of the contracts they provide on the control plane, and there were also definite time savings."
"The feature that made the biggest difference day-to-day is Hightouch's ability to create normalized, performant data models, which could truly aid enterprises dealing with a variety of data systems."
"We have had a positive impact from Hightouch, and one area where we had that impact is on the handling of customer data."
"I like the connectivity the solution provides with other products, as one can see different data sources, such as SAP ERP and the in-house hub, create a business warehouse, and import multi-dimensional data from flat files and various sources."
"Planning is the most valuable feature of the product because it's integrated and that means we don't need to rely on an independent planning environment."
"This tool is very useful; when I do my analysis there, the AI tool helps me a lot to understand the data and what I need to do."
"SAP Business Data Cloud provides a very seamless experience because within one package we gain AI-infused capabilities, analytical features, and planning tools that enable deeper insights and more informed business decisions based on comprehensive data analysis."
"The product's native integration with SAP ERP systems is particularly valuable."
"This tool is very useful; when I do my analysis there, the AI tool helps me a lot to understand the data and what I need to do."
"The stability is quite good; it doesn't crash or freeze, there are no bugs or glitches, and it's reliable."
"The tool's most valuable features are the BI and planning functionalities. I value being able to integrate smart planning with BI for analysis. The solution is user-friendly."
 

Cons

"Hightouch can be improved in a number of areas, but one of them is being on the applicability in small users and organizations."
"However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer."
"I still think it is a bit clunky in some areas and it can be improved further; it is not a perfect tool yet, but it definitely does as advertised."
"Hightouch is a mature product, although it still needs to catch up with leading CDPs."
"The budget management could be better."
"Pricing is an area for improvement in SAP Analytics Cloud, apart from exporting."
"SAP Analytics cloud needs better exporting options."
"Some algorithms are complex and can't be processed by just tagging the data and expecting results."
"Could be more user-friendly; somewhat complicated to use."
"One area for improvement in SAP Analytics Cloud is incorporating Python into the coding. That functionality is available, but it's not as efficient, and it's a bit difficult sometimes to do it, so that could be improved."
"The solution should include other scripting languages as well, such as Python."
"The price of SAP Analytics Cloud varies in perception among customers. Some customers say it's overpriced while others say it's reasonable; it depends on the use case and the type of customer."
 

Pricing and Cost Advice

Information not available
"The premium option is very expensive at five thousand dollars. I use the nine hundred and ninety-nine dollar option."
"I don't have the exact price for SAP Analytics Cloud, but it could be improved and made cheaper, especially when compared to Power BI."
"SAP Analytics Cloud is a bit higher [in price]. Because, if Microsoft can afford a better product and lower cost, SAP can afford at least the same, or even lower."
"They are pursuing a highly assertive approach to target businesses of all sizes within the industry."
"The tool's pricing is medium, and licensing costs are yearly."
"The pricing is reasonable."
"It is a bit expensive, but really worth it, especially if you are already using other SAP tools."
"The price is competitive. There is a power user license and normal user license, but the normal user license is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Outsourcing Company
11%
Construction Company
7%
University
7%
Media Company
13%
Outsourcing Company
13%
Manufacturing Company
12%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise22
Large Enterprise79
 

Questions from the Community

What needs improvement with Hightouch?
One way Hightouch can be improved is that you should be allowed to easily export data that goes through journeys. At the moment, there is no simple way to do that, so this is definitely a feature t...
What is your primary use case for Hightouch?
My main use case for Hightouch is to facilitate our marketing campaigns, particularly our email campaigns.A specific example of how I use Hightouch for my marketing and email campaigns is that if w...
What advice do you have for others considering Hightouch?
I rate Hightouch a 7 out of 10 because I think it has improved a lot in the past 18 months. They are always willing to add more features. I still think it is a bit clunky in some areas and it can b...
Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
What is your experience regarding pricing and costs for SAP Analytics Cloud?
I normally do not deal with the commercials, so I am not aware of the pricing part of it.
What needs improvement with SAP Analytics Cloud?
I think the areas of SAP Analytics Cloud that could be improved or enhanced are mentioned by users or companies, and they would definitely mention the price in terms of planning licensing. From a c...
 

Also Known As

No data available
SAP Analytics Cloud, SAP Digital Boardroom, SAP Analytics Hub
 

Overview

 

Sample Customers

Information Not Available
Ericsson, Vodafone, Google, Team Liquid, Ryder Cup, Accenture
Find out what your peers are saying about Hightouch vs. SAP Business Data Cloud and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.