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Hightouch vs Rivery comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hightouch
Ranking in Data Integration
52nd
Average Rating
7.2
Reviews Sentiment
5.0
Number of Reviews
5
Ranking in other categories
Customer Data Platforms (CDP) (4th), AI Customer Experience Personalization (19th)
Rivery
Ranking in Data Integration
26th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Migration Tools (3rd), Cloud Migration (11th), Cloud Data Integration (16th)
 

Mindshare comparison

As of November 2026, in the Data Integration category, the mindshare of Hightouch is 0.4%, up from 0.4% compared to the previous year. The mindshare of Rivery is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Mindshare Distribution
ProductMindshare (%)
Rivery0.7%
Hightouch0.4%
Other98.9%
Data Integration
 

Featured Reviews

reviewer2921991 - PeerSpot reviewer
Vp Of Data at a financial services firm with 201-500 employees
Centralized event tracking has improved product analytics and simplified data workflows
I think Hightouch as a platform has a lot to offer. It is primarily a CRM or reverse ETL type of offering with a lot of AI bells and whistles. However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer. I say this because a lot of the documentation is out of date, and we hit a few random edge cases when using the events platform, which felt a little raw compared to other, more mature event platforms. I would say the improvement here would be for them to spend a little more time and attention on the platform itself, or provide a little more TLC, especially from the events perspective.
AD
CDL at Ycotek
Training has boosted custom ETL scripting and now debugging complex incremental loads needs work
The best feature Rivery offers is the ability to build custom or user-defined functions. You can even develop Python scripts to perform transformations on your data frames. This flexibility allows you to implement custom requirements, making Rivery more versatile than relying solely on in-built functions. Regarding features such as the interface, scheduling, or connectors, I found that as of 2022 when I last used it, the monitoring was good, although the debugging process for custom scripts was somewhat challenging. If we encountered issues with custom-built scripts, debugging was difficult since it used to send standard errors rather than specific ones. From what I recall, monitoring worked well, and we could connect to multiple relational and other sources, which was advantageous. A few of my colleagues and I were able to earn certifications on Rivery, which motivated us, even though we could not pursue or implement Rivery project for clients. The learning experience was very valuable as we had around seven or eight resources participating in those trainings, and they were all excited to learn about this new tool for us at the time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have had a positive impact from Hightouch, and one area where we had that impact is on the handling of customer data."
"With campaigns like flat battery, for example, we have managed to save over six figures a year."
"The feature that made the biggest difference day-to-day is Hightouch's ability to create normalized, performant data models, which could truly aid enterprises dealing with a variety of data systems."
"There are definitely improvements in analytics quality because of the contracts they provide on the control plane, and there were also definite time savings."
"Hightouch's best features include a simple and easy-to-navigate user interface, which means there is not much of a learning curve involved, simplifying the process of setting it up and selecting desired fields along with using the query editor."
"The solution's most valuable features are that it is quick to connect and simple to use."
"Rivery has positively impacted my organization by helping me streamline my data ingestion and transformation processes, especially in combination with Snowflake."
"The process of using Rivery has worked very smoothly for me, and I found the tool very easy to use, allowing me to gain a lot of insights."
"The main benefit Rivery brought to my organization was the time we were able to save on development, and by using all these automation features provided by Rivery together with integration to Snowflake, we were able to solve problems."
"Anyone looking into using Rivery should know it is a great product."
"Rivery has positively impacted my organization by reducing the need for a big team of data engineers and speeding up the work when we need to connect to a new data source; this can happen really fast."
"This solution has many data sources; they connect to many, many APIs in the market and new ones are being added all the time."
"Rivery has positively impacted my organization by enabling us to create a stable pipeline, and we can expand the variety of the data sources as we go very easily, with no worries, and with a lot of confidence in the fact that it can be done."
 

Cons

"However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer."
"Hightouch is a mature product, although it still needs to catch up with leading CDPs."
"I still think it is a bit clunky in some areas and it can be improved further; it is not a perfect tool yet, but it definitely does as advertised."
"Hightouch can be improved in a number of areas, but one of them is being on the applicability in small users and organizations."
"As an end user of Rivery, I would like to see it be less commercial for users."
"I think Rivery could be improved by having more analytical features inside."
"Pricing is a little steep for smaller organizations, I would say. The product's pricing model could be a little bit better."
"Rivery can be improved by generally investing a bit more depth into the product, mainly in orchestration and specific features comparable to mature products."
"The key challenges I recall were related to the incremental merging logic, which was not functioning properly."
"I think lineage and an impact analysis or logic dependency are lacking."
"My experience with pricing, setup cost, and licensing was unfortunately not so good in my recent data project."
 

Pricing and Cost Advice

Information not available
"I rate the tool's price as six out of ten if I consider the lowest price to be one and the highest price to be ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Outsourcing Company
11%
Financial Services Firm
9%
Construction Company
7%
Comms Service Provider
20%
Construction Company
17%
Manufacturing Company
12%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What needs improvement with Hightouch?
One way Hightouch can be improved is that you should be allowed to easily export data that goes through journeys. At the moment, there is no simple way to do that, so this is definitely a feature t...
What is your primary use case for Hightouch?
My main use case for Hightouch is to facilitate our marketing campaigns, particularly our email campaigns.A specific example of how I use Hightouch for my marketing and email campaigns is that if w...
What advice do you have for others considering Hightouch?
I rate Hightouch a 7 out of 10 because I think it has improved a lot in the past 18 months. They are always willing to add more features. I still think it is a bit clunky in some areas and it can b...
What is your experience regarding pricing and costs for Rivery?
I do not know about the experience with pricing, setup cost, and licensing as it was not part of my job.
What needs improvement with Rivery?
I think Rivery could be improved by having more analytical features inside. I do not know if in the latest updates there are some AI tools to use or something related to that. Sometimes I wish for ...
What is your primary use case for Rivery?
My main use case for Rivery involves collecting data from different sources, and with Rivery, I am able to put them together and load the data directly in Snowflake.
 

Comparisons

 

Overview

Find out what your peers are saying about Hightouch vs. Rivery and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.