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Hightouch vs Jamf School comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hightouch
Ranking in AI Customer Experience Personalization
19th
Average Rating
7.2
Reviews Sentiment
5.0
Number of Reviews
5
Ranking in other categories
Data Integration (52nd), Customer Data Platforms (CDP) (4th)
Jamf School
Ranking in AI Customer Experience Personalization
12th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Mobile Device Management (MDM) (8th)
 

Mindshare comparison

As of November 2026, in the AI Customer Experience Personalization category, the mindshare of Hightouch is 1.1%, down from 2.1% compared to the previous year. The mindshare of Jamf School is 1.1%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Jamf School1.1%
Hightouch1.1%
Other97.8%
AI Customer Experience Personalization
 

Featured Reviews

reviewer2921991 - PeerSpot reviewer
Vp Of Data at a financial services firm with 201-500 employees
Centralized event tracking has improved product analytics and simplified data workflows
I think Hightouch as a platform has a lot to offer. It is primarily a CRM or reverse ETL type of offering with a lot of AI bells and whistles. However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer. I say this because a lot of the documentation is out of date, and we hit a few random edge cases when using the events platform, which felt a little raw compared to other, more mature event platforms. I would say the improvement here would be for them to spend a little more time and attention on the platform itself, or provide a little more TLC, especially from the events perspective.
reviewer2865237 - PeerSpot reviewer
Applications Analyst at a healthcare company with 1,001-5,000 employees
Centralized classroom management has created secure, focused digital learning with zero-touch updates
Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and behind-the-scenes support is great. There is not really much I would say I would want to see improved. If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer. If there was something they could do a little bit more to allow those that do have the capabilities to do some of that, that might be useful. It is also that Jamf School is mostly an Apple-first platform, but as our campuses are growing and more Chromebooks are becoming available, it would be nice if Jamf School was as good with the other platforms versus just Apple products. Regarding app requests within Jamf School, I would appreciate it if there was something in there that would make it easier for the teachers to request apps more effortlessly. Instead of back-and-forth emails, if there was a direct feature for a teacher's app request, it would help. We have not really used that very much. Teachers can browse it, and maybe we are just not using it to the greatest ability, but as long as that app request feature was very easy for teachers to use, we would get more app requests quickly instead of them having to create help tickets.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hightouch's best features include a simple and easy-to-navigate user interface, which means there is not much of a learning curve involved, simplifying the process of setting it up and selecting desired fields along with using the query editor."
"We have had a positive impact from Hightouch, and one area where we had that impact is on the handling of customer data."
"The feature that made the biggest difference day-to-day is Hightouch's ability to create normalized, performant data models, which could truly aid enterprises dealing with a variety of data systems."
"With campaigns like flat battery, for example, we have managed to save over six figures a year."
"There are definitely improvements in analytics quality because of the contracts they provide on the control plane, and there were also definite time savings."
"The solution protects all our Apple products like iPads and MacBooks."
"Jamf School has positively impacted my organization by making students' lives easier, enhancing their learning progress with the apps they need when they need them, and making teachers' lives easier by allowing them to control and manage iPads within the classroom, which has a great impact on the academic level."
"The overall usage is the most valuable, and it's a clear upgrade from our previous system."
"It was straightforward to initially deploy it."
"The most valuable features of Jamf School are exceptional, as it is amazing to manage the entire iPad fleet while pushing applications and controlling student safety, which is a concern we take seriously."
"Jamf School has achieved 70 to 90% time savings through automated enrollment and Wi-Fi certificates, which represents 90% less time on provisioning and ongoing device management."
"Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices."
"Jamf School has positively impacted my organization by reducing the hands-on touch of all the devices in all the classrooms, allowing our teachers to do more instruction, keeping students safe and focused, and giving them a more efficient learning space with exactly the educational apps they need when they need them."
 

Cons

"Hightouch is a mature product, although it still needs to catch up with leading CDPs."
"Hightouch can be improved in a number of areas, but one of them is being on the applicability in small users and organizations."
"However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer."
"I still think it is a bit clunky in some areas and it can be improved further; it is not a perfect tool yet, but it definitely does as advertised."
"Having everything centralized would be a preferable update."
"If you start the system update in Jamf School, you cannot stop it."
"The product must improve its price."
"My only concern with the direct customer support is that it is only by email, and the email can take up to two days, meaning sometimes in emergencies, you need a quick response."
"There is room for improvement with the security aspects, like scripting."
"If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer."
"Jamf Safe Internet also needs some improvement because it is very technical."
 

Pricing and Cost Advice

Information not available
"Jamf School is an expensive solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Outsourcing Company
11%
Financial Services Firm
9%
Construction Company
7%
Manufacturing Company
19%
Comms Service Provider
12%
Educational Organization
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with Hightouch?
One way Hightouch can be improved is that you should be allowed to easily export data that goes through journeys. At the moment, there is no simple way to do that, so this is definitely a feature t...
What is your primary use case for Hightouch?
My main use case for Hightouch is to facilitate our marketing campaigns, particularly our email campaigns.A specific example of how I use Hightouch for my marketing and email campaigns is that if w...
What advice do you have for others considering Hightouch?
I rate Hightouch a 7 out of 10 because I think it has improved a lot in the past 18 months. They are always willing to add more features. I still think it is a bit clunky in some areas and it can b...
What needs improvement with Jamf School?
Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and ...
What is your primary use case for Jamf School?
My main use case for Jamf School is managing devices in our classrooms. I was a campus tech at one point and we used it to help deploy software to our different devices, control where the devices w...
What advice do you have for others considering Jamf School?
Regarding specific outcomes or metrics from using Jamf School, we absolutely saw fewer tickets and time saved because we are not having to have a campus tech go into every single classroom on the c...
 

Comparisons

 

Overview

Find out what your peers are saying about Hightouch vs. Jamf School and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.