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Gusto vs PeopleStrong comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Talent Management
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Benefits Administration (10th)
PeopleStrong
Ranking in Talent Management
12th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
Applicant Tracking and Recruiting Software (4th), Cloud HCM (14th), Talent Acquisition (10th)
 

Mindshare comparison

As of January 2026, in the Talent Management category, the mindshare of Gusto is 0.9%, up from 0.4% compared to the previous year. The mindshare of PeopleStrong is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
PeopleStrong1.6%
Gusto0.9%
Other97.5%
Talent Management
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
reviewer2384715 - PeerSpot reviewer
Assistant Vice President Information Technology at a insurance company with 10,001+ employees
Simple, easy to access and interface is quite user-friendly.
PeopleStrong is good. The only thing is that they have complete SaaS-based solutions. But sometimes, we feel that we should have an API-based integration aspect. This does not exist right now because we have a separate portal for PeopleStrong. They have been logged in via SSO. But if we want to integrate it via API in the current people system, that feature is not available right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I appreciated the templates that they offered for new hires and onboarding."
"Gusto is a really good payroll solution for small businesses."
"The hiring process is good. It will create a process-oriented procedure in terms of hiring, promotion, the movement of people, and other related HR tasks."
"The UI and UX are fantastic."
"It has the capability of reporting. We, as a business team, found it good. In fact, we migrated to PeopleStrong essentially because of its reporting feature."
"Some of the most valuable features are the onboarding experience of new employees, the employee service portal, and the entire performance management system."
"The product has valuable flexibility for customization, user interface, and search capabilities."
"The mobile responsiveness is strong."
"PeopleStrong Alt is flexible because it allows customization and the user's experience is very good."
"It is priced low."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"It would be helpful if you could work offline because sometimes, we have problems with internet connectivity."
"They had challenges getting the performance management system up and integrated with our systems."
"They could improve talent management capabilities."
"They could include a sort of collaborative platform where employees are able to work together with a chat mechanism like WhatsApp and video chat."
"The solution's workflow can improve by adding more customization at the organizational level."
"Sometimes, we feel that we should have an API-based integration aspect."
"PeopleStrong could make it AI-friendly."
"The global scalability and support could improve."
 

Pricing and Cost Advice

Information not available
"It's very reasonably priced. It is paid per employee."
"The pricing is reasonable."
"The product has reasonable pricing."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
18%
Manufacturing Company
10%
Educational Organization
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What do you like most about PeopleStrong Alt?
It has the capability of reporting. We, as a business team, found it good. In fact, we migrated to PeopleStrong essentially because of its reporting feature.
What is your experience regarding pricing and costs for PeopleStrong Alt?
It is priced low. I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What is your primary use case for PeopleStrong Alt?
Using PeopleStrong, uploading modules, and downloading reports was very easy. The process was hassle-free and user-friendly. We use PeopleStrong for performance management and HR operations, such a...
 

Comparisons

 

Also Known As

ZenPayroll
PeopleStrong Alt
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Hyundai, Amara Raja, Air Asia, Tata Motors, Aviva, Schneider Electric, JLL Business Services, Schindler, Tata AIG, novo nordisk, Cipla
Find out what your peers are saying about Gusto vs. PeopleStrong and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.