Gusto vs Oracle HCM Cloud comparison

Gusto and Oracle are both solutions in the Benefits Administration category. Gusto is ranked #11 with an average rating of 9.0, while Oracle is ranked #2 with an average rating of 8.1. Gusto holds a 1.0% mindshare in BA, compared to Oracle’s 12.2% mindshare. Additionally, 80% of Gusto users are willing to recommend the solution, compared to 93% of Oracle users who would recommend it.

Gusto

Read 4 Gusto reviews

316 Views
253 Comparison Views

80% willing to recommend

Oracle HCM Cloud

Read 74 Oracle HCM Cloud reviews

5,460 Views
3,112 Comparison Views

93% willing to recommend

Gusto

Oracle HCM Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Oracle HCM Cloud and Gusto compete in the HR solutions category. Oracle HCM Cloud has the upper hand for large enterprises requiring in-depth features and scalability, while Gusto is ideal for ease of use and affordability for small to medium businesses.

Features: Oracle HCM Cloud provides talent management, workforce management, and advanced analytics, making it perfect for large-scale operations. Gusto focuses on payroll, benefits administration, and employee management with an emphasis on simplicity and integration.

Ease of Deployment and Customer Service: Oracle HCM Cloud's deployment needs more resources and time due to its comprehensive nature. It offers robust customer service through extensive support channels. Gusto has a faster setup process with accessible support and intuitive guidance, offering an advantage in customer interaction.

Pricing and ROI: Oracle HCM Cloud generally involves a larger initial investment and a longer ROI period, suited for comprehensive solutions. Gusto presents affordable pricing with a quicker ROI, making it ideal for smaller businesses or those on limited budgets.

To learn more, read our detailed Gusto vs. Oracle HCM Cloud Report (Updated: July 2025).

Buyer's Guide

Gusto vs. Oracle HCM Cloud

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gusto

Ranking in Benefits Administration

11th

Ranking in Talent Management

16th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle HCM Cloud

Ranking in Benefits Administration

2nd

Ranking in Talent Management

4th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Cloud HCM (4th), HR Analytics Software (1st), Talent Acquisition (3rd)

Mindshare comparison

As of August 2025, in the Benefits Administration category, the mindshare of Gusto is 1.0%, up from 0.8% compared to the previous year. The mindshare of Oracle HCM Cloud is 12.2%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration

Featured Reviews

Mimi Evans

Owner/Operator at Fearless Bookkeeping Services LLC

Simple to use solution that offers a lot; gives employees the option to get cash advances

I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.

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Kishor Namburu

Head Of Information Technology at SAISOFT

Streamlines HR operations and reduces management through valuable self-service features

We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs It…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Gusto is a really good payroll solution for small businesses."

"I appreciated the templates that they offered for new hires and onboarding."

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."

"The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good."

"We haven't had a single issue with stability, and we've been using it for more than three years."

"This product can greatly improve handling of human resources and efficiency."

"The solution has new features like AI-embedded solutions that are very useful for helping customers gain a lot of new insights."

"I think that it's stable. I don't believe that there are any issues."

"The technical support is very good."

"Recruitment, talent management, and payroll are the most important features of talent management, especially in the Middle East, where I work. Performance management includes objective settings, performance evaluation, talent review, and succession planning. It also covers goal cascading, setting objectives, performance evaluations, and midyear reviews for performance improvement."

"It is a configurable, scalable solution."

More Oracle HCM Cloud pros

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

"The user interface, as well as the interfaces between modules, should definitely be enhanced."

"Occasionally there are problems with stability."

"In the next release, I would like to see a new recruitments module. I would like to see the preboarding so that it sends out integrations through personal email. That would be very useful."

"HCM's analytics features could be improved."

"The solution's approvals hierarchy or employee hierarchy needs some improvement and more flexibility."

"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."

"The compensation module needs further automation."

"The tool should allow more customization for specific requirements. Some processes could be streamlined, and certain features in specific modules must be added."

More Oracle HCM Cloud cons

Pricing and Cost Advice

Information not available

"The solution’s pricing is high."

"The price for Oracle HCM Cloud is expensive in Iran, but in other countries, such as Turkey, it can be reasonably priced."

"Oracle HCM offers many features at a low price."

"The contract for one of them will be extended for three years and for another one for two years. One of them is paying monthly, and another one is paying per quarter. I don't know about the third one. So, it differs."

"It has a licensing cost. It has a cloud-based subscription, which is quite cheap."

"The solution is expensive."

"I am not normally involved in the product's pricing since it normally involves the packages that a user chooses. Pricing differs based on a case-to-case scenario and client-to-client basis."

"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."

More Oracle HCM Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Gusto?

I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.

See all answers

What advice do you have for others considering Gusto?

I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...

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What is your primary use case for Gusto?

Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.

See all answers

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

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What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

See all answers

What is your experience regarding pricing and costs for Oracle HCM Cloud?

Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs were also a consideration, particularly regarding contractors.

See all answers

Comparisons

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Compared 50% of the time

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Compared 50% of the time

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Compared 22% of the time

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Compared 12% of the time

PeopleSoft vs Oracle HCM Cloud

Compared 7% of the time

Oracle E-Business Suite vs Oracle HCM Cloud

Compared 5% of the time

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Product Reports

Buyer's Guide

Benefits Administration

July 2025

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Buyer's Guide

Oracle HCM Cloud

August 2025

Download Oracle HCM Cloud product report

Also Known As

ZenPayroll

Oracle Human Capital Management Cloud

Overview

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Oracle

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

Buyer's Guide

Gusto vs. Oracle HCM Cloud

July 2025

Free Report: Gusto vs. Oracle HCM Cloud

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