Gusto vs Oracle HCM Cloud comparison

Gusto and Oracle are both solutions in the Benefits Administration category. Gusto is ranked #22, while Oracle is ranked #2 with an average rating of 8.3. Gusto holds a 0.8% mindshare in BA, compared to Oracle’s 12.8% mindshare. Additionally, 75% of Gusto users are willing to recommend the solution, compared to 93% of Oracle users who would recommend it.

Gusto

Read 3 Gusto reviews

247 Views
182 Comparison Views

75% willing to recommend

Oracle HCM Cloud

Read 73 Oracle HCM Cloud reviews

5,418 Views
3,602 Comparison Views

93% willing to recommend

Gusto

Oracle HCM Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Oracle HCM Cloud and Gusto compete in the HR solutions category. Oracle HCM Cloud has the upper hand for large enterprises requiring in-depth features and scalability, while Gusto is ideal for ease of use and affordability for small to medium businesses.

Features: Oracle HCM Cloud provides talent management, workforce management, and advanced analytics, making it perfect for large-scale operations. Gusto focuses on payroll, benefits administration, and employee management with an emphasis on simplicity and integration.

Ease of Deployment and Customer Service: Oracle HCM Cloud's deployment needs more resources and time due to its comprehensive nature. It offers robust customer service through extensive support channels. Gusto has a faster setup process with accessible support and intuitive guidance, offering an advantage in customer interaction.

Pricing and ROI: Oracle HCM Cloud generally involves a larger initial investment and a longer ROI period, suited for comprehensive solutions. Gusto presents affordable pricing with a quicker ROI, making it ideal for smaller businesses or those on limited budgets.

To learn more, read our detailed Gusto vs. Oracle HCM Cloud Report (Updated: April 2025).

Buyer's Guide

Gusto vs. Oracle HCM Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gusto

Ranking in Benefits Administration

22nd

Ranking in Talent Management

38th

Average Rating

7.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle HCM Cloud

Ranking in Benefits Administration

2nd

Ranking in Talent Management

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud HCM (4th), HR Analytics Software (2nd), Talent Acquisition (3rd)

Mindshare comparison

As of May 2025, in the Benefits Administration category, the mindshare of Gusto is 0.8%, up from 0.8% compared to the previous year. The mindshare of Oracle HCM Cloud is 12.8%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration

Featured Reviews

Mimi Evans

Owner/Operator at Fearless Bookkeeping Services LLC

Simple to use solution that offers a lot; gives employees the option to get cash advances

I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.

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OswinSteve

Lead Digital HR Transformation, Product Owner at Chubb

Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience

Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I appreciated the templates that they offered for new hires and onboarding."

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."

"It is a configurable, scalable solution."

"All the features are good."

"Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software."

"The most valuable feature of Oracle HCM Cloud is its integration."

"Since it is an integrated solution, it brings speed and efficiency to the business process."

"The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good."

"Offers a good balanced scorecard capability."

"We have not had any issues with the stability of this solution."

More Oracle HCM Cloud pros

Cons

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

"The GUI interface should be more user-friendly."

"What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle."

"Occasionally there are problems with stability."

"HCM's analytics features could be improved."

"It's not so easy to customize as it's cloud-based."

"The tool's configurable side allows you to have more flexibility, but at the same time, it creates a lot of confusion that still has to do over so much of the configuration, which are areas that are conflicting in nature."

"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."

"The solution has much room for improvement in all the modules."

More Oracle HCM Cloud cons

Pricing and Cost Advice

Information not available

"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."

"I cannot comment on the cost, as this is handled by a different team."

"The price for Oracle HCM Cloud is expensive in Iran, but in other countries, such as Turkey, it can be reasonably priced."

"Oracle HCM Cloud is pricey, but price-wise, it's now more competitive than in the past year. Here in Central Europe, people also look at the pricing, but Central Europe falls under the UAE and Abu Dhabi in terms of headquarters, management, and strategy, but those states don't care too much about the pricing. Pricing is a significant factor in choosing a solution. In the past, Oracle HCM Cloud was compared to the SAP solution, the largest competitor and up to thirty percent higher in price. Now, Oracle HCM Cloud has a price increase of five to ten percent, which could be pricier than SAP now, but it's a more competitive product nowadays and comparable to SAP."

"The solution’s pricing is high."

"The price of Oracle HCM Cloud could improve. However, everyone would like the price of a solution they are using to be less expensive."

"Pricing is largely determined by what is agreed upon."

"The solution is expensive."

More Oracle HCM Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

49%

Financial Services Firm

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

See all answers

What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

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What is your experience regarding pricing and costs for Oracle HCM Cloud?

Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs were also a consideration, particularly regarding contractors.

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Comparisons

Namely vs Gusto

Compared 100% of the time

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Compared 31% of the time

Workday vs Oracle HCM Cloud

Compared 21% of the time

SAP HCM vs Oracle HCM Cloud

Compared 13% of the time

PeopleSoft vs Oracle HCM Cloud

Compared 8% of the time

Oracle E-Business Suite vs Oracle HCM Cloud

Compared 7% of the time

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Product Reports

Buyer's Guide

Benefits Administration

April 2025

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Buyer's Guide

Oracle HCM Cloud

April 2025

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Also Known As

ZenPayroll

Oracle Human Capital Management Cloud

Overview

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Oracle

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

Buyer's Guide

Gusto vs. Oracle HCM Cloud

April 2025

Free Report: Gusto vs. Oracle HCM Cloud

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