Gusto vs Oracle HCM Cloud comparison

Gusto and Oracle are both solutions in the Benefits Administration category. Gusto is ranked #10 with an average rating of 9.0, while Oracle is ranked #2 with an average rating of 8.2. Gusto holds a 1.6% mindshare in BA, compared to Oracle’s 6.6% mindshare. Additionally, 80% of Gusto users are willing to recommend the solution, compared to 93% of Oracle users who would recommend it.

Gusto

Read 4 Gusto reviews

599 Views
341 Comparison Views

80% willing to recommend

Oracle HCM Cloud

Read 75 Oracle HCM Cloud reviews

4,954 Views
2,378 Comparison Views

93% willing to recommend

Gusto

Oracle HCM Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Oracle HCM Cloud and Gusto compete in the HR solutions category. Oracle HCM Cloud has the upper hand for large enterprises requiring in-depth features and scalability, while Gusto is ideal for ease of use and affordability for small to medium businesses.

Features: Oracle HCM Cloud provides talent management, workforce management, and advanced analytics, making it perfect for large-scale operations. Gusto focuses on payroll, benefits administration, and employee management with an emphasis on simplicity and integration.

Ease of Deployment and Customer Service: Oracle HCM Cloud's deployment needs more resources and time due to its comprehensive nature. It offers robust customer service through extensive support channels. Gusto has a faster setup process with accessible support and intuitive guidance, offering an advantage in customer interaction.

Pricing and ROI: Oracle HCM Cloud generally involves a larger initial investment and a longer ROI period, suited for comprehensive solutions. Gusto presents affordable pricing with a quicker ROI, making it ideal for smaller businesses or those on limited budgets.

To learn more, read our detailed Gusto vs. Oracle HCM Cloud Report (Updated: December 2025).

Buyer's Guide

Gusto vs. Oracle HCM Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gusto

Ranking in Benefits Administration

10th

Ranking in Talent Management

13th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle HCM Cloud

Ranking in Benefits Administration

2nd

Ranking in Talent Management

4th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Cloud HCM (4th), HR Analytics Software (1st), Talent Acquisition (2nd)

Mindshare comparison

As of January 2026, in the Benefits Administration category, the mindshare of Gusto is 1.6%, up from 0.7% compared to the previous year. The mindshare of Oracle HCM Cloud is 6.6%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration Market Share Distribution
Product	Market Share (%)
Oracle HCM Cloud	6.6%
Gusto	1.6%
Other	91.8%

Benefits Administration

Featured Reviews

Phil Strazzulla

Founder at SelectSoftware Reviews

Provides time-saving solutions for small business payrolls

I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.

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AanilaNanda

Human Resources Intern at a government with 10,001+ employees

Provides unified access to multiple HR functions and reduces navigation effort

I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Gusto is a really good payroll solution for small businesses."

"I appreciated the templates that they offered for new hires and onboarding."

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."

"Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software."

"It is very user-friendly. Most of the UI is very intuitive so you don't need to follow a course to follow it up."

"Oracle HCM Cloud's most valuable feature is that it is user-friendly."

"This solution is user friendly and can be used on a mobile phone without a computer."

"It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features."

"This product can greatly improve handling of human resources and efficiency."

"Since it is an integrated solution, it brings speed and efficiency to the business process."

"HCM solution that's easy to set up and scale, with good data integration and technical support."

More Oracle HCM Cloud pros

Cons

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."

"It would be very nice if we were able to roll back transactions from data that was loaded with the data loader."

"The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate."

"Legal local legislation integration could improve."

"I would like to see more direct access for both human resources and employees without so many screens to navigate."

"We have received some unfavorable feedback regarding Oracle HCM Cloud's performance. This has led us to investigate alternative solutions. In my own experience, I have struggled with the slowness of the cloud assessment and the overwhelming complexity of the software's robust architecture. I have reservations about sharing any positive experiences I may have had with the solution."

"The UI needs improvement."

"Cloud learning can be improved."

"Oracle HCM Cloud could improve in its integration with access control devices."

More Oracle HCM Cloud cons

Pricing and Cost Advice

Information not available

"The solution is quite expensive for small and medium-sized companies."

"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."

"It has a licensing cost. It has a cloud-based subscription, which is quite cheap."

"Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users."

"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."

"There is a subscription to use this solution, and there can be additional fees."

"I rate the product's pricing a seven out of ten."

"Licensing fees are on a yearly basis."

More Oracle HCM Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

Computer Software Company

Financial Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	18
Large Enterprise	33

Questions from the Community

What needs improvement with Gusto?

I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.

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What advice do you have for others considering Gusto?

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What is your primary use case for Gusto?

Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.

See all answers

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

See all answers

What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

See all answers

What is your experience regarding pricing and costs for Oracle HCM Cloud?

I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.

See all answers

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Compared 19% of the time

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Compared 6% of the time

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Compared 4% of the time

Oracle E-Business Suite vs Oracle HCM Cloud

Compared 3% of the time

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Product Reports

Buyer's Guide

Benefits Administration

December 2025

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Buyer's Guide

Oracle HCM Cloud

December 2025

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Also Known As

ZenPayroll

Oracle Human Capital Management Cloud

Overview

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Oracle

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

Buyer's Guide

Gusto vs. Oracle HCM Cloud

December 2025

Free Report: Gusto vs. Oracle HCM Cloud

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