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Gusto vs Oracle HCM Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
9th
Ranking in Talent Management
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
3rd
Ranking in Talent Management
3rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Cloud HCM (4th), HR Analytics Software (1st), Talent Acquisition (3rd)
 

Mindshare comparison

As of September 2026, in the Benefits Administration category, the mindshare of Gusto is 1.7%, up from 1.1% compared to the previous year. The mindshare of Oracle HCM Cloud is 3.6%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud3.6%
Gusto1.7%
Other94.7%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I appreciated the templates that they offered for new hires and onboarding."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"Gusto is a really good payroll solution for small businesses."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"The most valuable feature of Oracle HCM Cloud is its integration."
"I like the interfaces, and they are fine. I would like to see more interfaces."
"Oracle HCM Cloud is essential for security needs and especially for payroll. The payroll feature is very good."
"Their technical support is okay; I don't have any problems with the Oracle support part, and they are of great help."
"This is a very comprehensive solution, covering every aspect of the HCM profit cycle and the life cycle."
"We haven't had a single issue with stability, and we've been using it for more than three years."
"Oracle HCM Cloud is a stable solution."
"In general, functionality is fine."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"The integration is not so good."
"Our ROI is okay but it's not in line with what we would like to see or have going forward and that's the challenge. If I want to get a good ROI, I have to invest in improvements."
"There needs to be familiarity mixed in with novelty."
"Lacks relevancy for the current generation."
"The data uploading part and backup could be better. They are a bit complex."
"The mobile capabilities need to be improved."
"The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo."
"The native mobile application TAP is in great need of improvement."
"I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."
 

Pricing and Cost Advice

Information not available
"The product could be more affordable."
"Licensing fees are on a yearly basis."
"It is definitely super expensive. Oracle is very, very expensive for what they offer."
"The pricing is reasonable."
"Oracle HCM Cloud is pricey, but price-wise, it's now more competitive than in the past year. Here in Central Europe, people also look at the pricing, but Central Europe falls under the UAE and Abu Dhabi in terms of headquarters, management, and strategy, but those states don't care too much about the pricing. Pricing is a significant factor in choosing a solution. In the past, Oracle HCM Cloud was compared to the SAP solution, the largest competitor and up to thirty percent higher in price. Now, Oracle HCM Cloud has a price increase of five to ten percent, which could be pricier than SAP now, but it's a more competitive product nowadays and comparable to SAP."
"On average, it's not a cheap solution."
"The solution is expensive."
"I cannot comment on the cost, as this is handled by a different team."
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913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Construction Company
12%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Comparisons

 

Also Known As

ZenPayroll
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about Gusto vs. Oracle HCM Cloud and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.