Gusto vs Oracle HCM Cloud comparison

Gusto and Oracle are both solutions in the Benefits Administration category. Gusto is ranked #19, while Oracle is ranked #2 with an average rating of 8.2. Gusto holds a 0.9% mindshare in BA, compared to Oracle’s 12.6% mindshare. Additionally, 75% of Gusto users are willing to recommend the solution, compared to 93% of Oracle users who would recommend it.

Gusto

Read 3 Gusto reviews

235 Views
66 Comparison Views

75% willing to recommend

Oracle HCM Cloud

Read 73 Oracle HCM Cloud reviews

4,220 Views
256 Comparison Views

93% willing to recommend

Gusto

Oracle HCM Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Oracle HCM Cloud and Gusto compete in the HR solutions category. Oracle HCM Cloud has the upper hand for large enterprises requiring in-depth features and scalability, while Gusto is ideal for ease of use and affordability for small to medium businesses.

Features: Oracle HCM Cloud provides talent management, workforce management, and advanced analytics, making it perfect for large-scale operations. Gusto focuses on payroll, benefits administration, and employee management with an emphasis on simplicity and integration.

Ease of Deployment and Customer Service: Oracle HCM Cloud's deployment needs more resources and time due to its comprehensive nature. It offers robust customer service through extensive support channels. Gusto has a faster setup process with accessible support and intuitive guidance, offering an advantage in customer interaction.

Pricing and ROI: Oracle HCM Cloud generally involves a larger initial investment and a longer ROI period, suited for comprehensive solutions. Gusto presents affordable pricing with a quicker ROI, making it ideal for smaller businesses or those on limited budgets.

To learn more, read our detailed Gusto vs. Oracle HCM Cloud Report (Updated: June 2025).

Buyer's Guide

Gusto vs. Oracle HCM Cloud

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gusto

Ranking in Benefits Administration

19th

Ranking in Talent Management

36th

Average Rating

7.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle HCM Cloud

Ranking in Benefits Administration

2nd

Ranking in Talent Management

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud HCM (4th), HR Analytics Software (1st), Talent Acquisition (3rd)

Mindshare comparison

As of June 2025, in the Benefits Administration category, the mindshare of Gusto is 0.9%, up from 0.8% compared to the previous year. The mindshare of Oracle HCM Cloud is 12.6%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration

Featured Reviews

Mimi Evans

Owner/Operator at Fearless Bookkeeping Services LLC

Simple to use solution that offers a lot; gives employees the option to get cash advances

I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.

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Kishor Namburu

Head Of Information Technology at SAISOFT

Streamlines HR operations and reduces management through valuable self-service features

We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs It…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I appreciated the templates that they offered for new hires and onboarding."

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."

"The most valuable feature of the solution is that it is a cloud-based tool."

"It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features."

"The most valuable feature is fast reporting."

"We have 35,000 employees in our organization, so we consider the solution to be scalable."

"What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."

"Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."

"The valuable features of Oracle HCM Cloud are the frequent updates, if there are any discrepancies, we consult with our record directly and they come up with the solution for the betterment of the cloud."

"The most valuable feature is the support for mobile devices."

More Oracle HCM Cloud pros

Cons

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

"HCM's analytics features could be improved."

"I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement."

"It's not so easy to customize as it's cloud-based."

"I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved."

"The data uploading part and backup could be better. They are a bit complex. Oracle is continuously changing it from one functionality to another. It's a bit unstable right now, and it's basically on the backend data upload part. If I have to upload, for example, data for 100 employees, it's a bit of a challenge for an end-user. It can be difficult if you're not a technical person and an end-user like me. I administer the platform, and if I get a request to upload and I'm not a technical person, then I'm just lost. I have to do some research and then complete the task. But it's evolving, and I hope it's more user-friendly in the future. In the next release, I would like a more stable mobile application. The current version isn't very stable. It takes time to open, and although they have come up with new UI pages, a few open areas need to be addressed. I would also like to see more robust and user-friendly data uploading techniques that would be helpful for end users like us. We don't have a technical background, and we just want to upload the data for our day-to-day operations."

"Oracle needs to make some sort of support repository that is up to date."

"There needs to be familiarity mixed in with novelty."

"The UI needs improvement."

More Oracle HCM Cloud cons

Pricing and Cost Advice

Information not available

"The contract for one of them will be extended for three years and for another one for two years. One of them is paying monthly, and another one is paying per quarter. I don't know about the third one. So, it differs."

"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."

"I rate the product's pricing a seven out of ten."

"Pricing is largely determined by what is agreed upon."

"The solution’s pricing is high."

"The solution is quite expensive for small and medium-sized companies."

"Oracle HCM offers many features at a low price."

"On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."

More Oracle HCM Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

36%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

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What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

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What is your experience regarding pricing and costs for Oracle HCM Cloud?

Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs were also a consideration, particularly regarding contractors.

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Comparisons

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Compared 52% of the time

isolved vs Gusto

Compared 48% of the time

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Compared 22% of the time

SAP HCM vs Oracle HCM Cloud

Compared 12% of the time

PeopleSoft vs Oracle HCM Cloud

Compared 8% of the time

Oracle E-Business Suite vs Oracle HCM Cloud

Compared 6% of the time

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Product Reports

Buyer's Guide

Benefits Administration

May 2025

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Buyer's Guide

Oracle HCM Cloud

May 2025

Download Oracle HCM Cloud product report

Also Known As

ZenPayroll

Oracle Human Capital Management Cloud

Overview

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Oracle

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

Buyer's Guide

Gusto vs. Oracle HCM Cloud

June 2025

Free Report: Gusto vs. Oracle HCM Cloud

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