We performed a comparison between Gusto and Oracle HCM Cloud based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I appreciated the templates that they offered for new hires and onboarding."
"This solution is user friendly and can be used on a mobile phone without a computer."
"I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have."
"The solution's scalability potential is very good. We have more than 1,000 users ourselves."
"The core part and the talent management part are most valuable."
"Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier."
"All the features are good."
"HCM solution that's easy to set up and scale, with good data integration and technical support."
"The most valuable feature is the support for mobile devices."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"Visually, Oracle HCM Cloud needs improvement. For example, the employee portal looks rather old, so it would be awesome if Oracle refreshed its design or if the portal looked more modern. Oracle HCM Cloud works, but visually, it needs improvement."
"The solution has much room for improvement in all the modules."
"The performance and reaction time can be improved."
"Product integration, particularly with collaboration tools, is lacking in this solution."
"I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement."
"The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate."
"I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."
"The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."
Gusto is ranked 14th in Benefits Administration with 3 reviews while Oracle HCM Cloud is ranked 2nd in Benefits Administration with 62 reviews. Gusto is rated 7.0, while Oracle HCM Cloud is rated 7.8. The top reviewer of Gusto writes "Simple to use solution that offers a lot; gives employees the option to get cash advances". On the other hand, the top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". Gusto is most compared with Sequoia People Platform and Namely, whereas Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and Oracle E-Business Suite. See our Gusto vs. Oracle HCM Cloud report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
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