No more typing reviews! Try our Samantha, our new voice AI agent.

Graylog Enterprise vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Graylog Enterprise
Ranking in Log Management
8th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
26
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Log Management
39th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (23rd), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of July 2026, in the Log Management category, the mindshare of Graylog Enterprise is 2.6%, down from 6.5% compared to the previous year. The mindshare of WhatsUp Gold is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Graylog Enterprise2.6%
WhatsUp Gold0.7%
Other96.7%
Log Management
 

Featured Reviews

NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Open source and user friendly."
"I would consider myself Graylog2's number one fan or at least a big advocate of the utility of this product."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"Message forwarding through the in-built module."
"It has data adapters and lookup tables that utilize HTTP calls to APIs."
"Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline."
"Graylog is worth the given effort."
"The best feature of Graylog is the Elasticsearch integration. We can integrate and we can run filters, such as an event of interest, and those logs we can send to any SIEM tool or as an analytic. Additionally, there are clear and well-documented implementation instructions on their website to follow if needed."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"The new version has a lot of improved features."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The installation and configuration process are easy."
"This product has aided us in procurement and is overall a well-priced solution."
"The most valuable feature is the monitoring of resources."
 

Cons

"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"The problem was with the complexity and the cost to add extensions."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"The alerting system could be more flexible."
"The technical support is a weak point in this product. It's not so easy to contact them and they don't answer immediately."
"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."
"The initial setup was really complex because I did it myself."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"The interface needs some work."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Regional product team support is not very good."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
 

Pricing and Cost Advice

"Consider Enterprise support if you have atypical needs or setup requirements.​"
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"We're using the Community edition."
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"If you want something that works and do not have the money for Splunk or QRadar, take Graylog.​​"
"This is a well priced solution."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"Pricing is reasonable compared to other products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The price of WhatsUp Gold is good."
"There is a license needed to use WhatsUp Gold."
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
11%
Financial Services Firm
7%
University
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Graylog?
I am not sure about the pricing, setup cost, and licensing because that was dealt with by a different team that handled the licensing and procurement.
What needs improvement with Graylog?
Graylog Enterprise performs well overall; however, the UI could be improved because the SOC team creates multiple dashboards based on their use cases, and creating dashboards is complex. If there w...
What is your primary use case for Graylog?
Graylog Enterprise is used primarily for log management and to perform security analytics. It helps the organization collect logs from different sources and centralize them in one place. We can sea...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

Graylog2
No data available
 

Overview

 

Sample Customers

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Graylog Enterprise vs. WhatsUp Gold and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.