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GoToMeeting vs Webex Meetings with AT&T comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Webex Meetings with AT&T
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, down from 3.3% compared to the previous year. The mindshare of Webex Meetings with AT&T is 1.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
GoToMeeting3.2%
Webex Meetings with AT&T1.7%
Other95.1%
Virtual Meetings
 

Featured Reviews

Gavin Tomlins - PeerSpot reviewer
Chief Information Officer at a pharma/biotech company with 11-50 employees
Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings
We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.
Bryant Carthan - PeerSpot reviewer
Branch Head, Training Branch at United States Marine Corps
It integrates well with our learning management system, but the break-out rooms are a little rough around the edges
There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have no issues with the performance and no issues with the way it works."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"It's easy to set up."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"It works, it's reliable."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"In general, I find GoToMeeting very simple and easy to use."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"It made it simple for users to join, work together, and share screens."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"Having Webex has been crucial for maintaining our training programs during COVID."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Installation was straightforward."
"Webex Meeting's most valuable features are screen-sharing and remote access."
 

Cons

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"It is not so stable."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"GoToMeeting is a little bit expensive compared to other products."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"It could be more secure."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"It would be nice if there were more integrations available."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
 

Pricing and Cost Advice

"Negotiate for discounts."
"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
report
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Construction Company
12%
Financial Services Firm
11%
Comms Service Provider
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise5
No data available
 

Also Known As

No data available
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Information Not Available
Find out what your peers are saying about GoToMeeting vs. Webex Meetings with AT&T and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.