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GoToMeeting vs Webex Meetings with AT&T comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Webex Meetings with AT&T
Ranking in Virtual Meetings
12th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. The mindshare of Webex Meetings with AT&T is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
GoToMeeting3.3%
Webex Meetings with AT&T0.4%
Other96.3%
Virtual Meetings
 

Featured Reviews

Gavin Tomlins - PeerSpot reviewer
Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings
We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.
JUAN LUIS CARRILLO - PeerSpot reviewer
Has excellent closed captioning, scripting, and recording feature that made keeping minutes convenient
During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"The most valuable feature is the dial-in capability."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"The solution worked well specifically for audio meetings."
"The most important feature for me was the iPhone app."
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"Reduced the need for physically commuting between offices."
"It made it simple for users to join, work together, and share screens."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"Installation was straightforward."
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
 

Cons

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"GoToMeeting is too slow, which is why we no longer use it."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"The interface is a little outdated and could be better."
"The solution could scale a bit easier if you need to add more people to meetings."
"The product itself doesn't stand out against other options on the market."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"It could be more secure."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"It would be nice if there were more integrations available."
 

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Negotiate for discounts."
"GoToMeeting is a little bit expensive compared to other products."
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
What is your primary use case for Webex Meetings with AT&T?
We initially started the virtual meetings at AT&T with an internal solution,and then many new players came into the market, like XOAM and Skype. We evaluated the solution and what we currently ...
What advice do you have for others considering Webex Meetings with AT&T?
I would recommend it since it was easy for us to use and integrate. The easy installation and the capabilities to expand and manage many users were top priorities in making the decision and recomme...
What is your experience regarding pricing and costs for Webex Meetings with AT&T?
Pricing is very competitive because it didn't change much since they were already in the market when other players came in.
 

Comparisons

No data available
 

Also Known As

No data available
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Information Not Available
Find out what your peers are saying about GoToMeeting vs. Webex Meetings with AT&T and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.