Try our new research platform with insights from 80,000+ expert users

GoTo Resolve vs SOTI XSight comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoTo Resolve
Ranking in Remote Access
26th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Remote Monitoring and Management (RMM) (22nd)
SOTI XSight
Ranking in Remote Access
42nd
Average Rating
0.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 9.7% compared to the previous year. The mindshare of GoTo Resolve is 1.6%, up from 1.5% compared to the previous year. The mindshare of SOTI XSight is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.6%
GoTo Resolve1.6%
SOTI XSight0.2%
Other88.6%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
AJ
Delivers seamless remote access and excellent support
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard Firebox. I also have experience with GoTo Resolve. I don't know about the advanced security protocols in GoTo Resolve. The solution is very good. The vendor is good, the technical support is good, so there will be no complaint about it. I rate GoTo Resolve 9 out of 10.
Norman Chan - PeerSpot reviewer
Graphical interface improves diagnostics, but external integration and support team knowledge need enhancement
I am working with SOTI XSight for some customers. Mainly in Hong Kong, we primarily have government customers The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl. The user interface is a critical component of the diagnostic tools.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"Microsoft Intune does help me save time in terms of management of various devices—I don't have to go to those locations to manage the devices at those locations, I can do it remotely, which is very helpful."
"It provides control over all mobile devices that are being connected to the corporate network."
"Since implementing this solution, our company has grown substantially, and our talent pool has significantly expanded."
"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The most valuable feature is the UEM capabilities."
"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"I think that's the best solution I have ever checked; instead of AnyDesk or TeamViewer, you can use GoTo Resolve."
"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."
"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."
 

Cons

"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"The solution requires Mac support."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"The user interface should be more user-friendly, as it can sometimes be challenging to navigate. Microsoft often relocates features, making it difficult to consistently find what I need."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
"The pricing of GoTo Resolve is very high compared to other solutions."
"The technical support by SOTI is only average."
"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."
 

Pricing and Cost Advice

"Microsoft Intune is expensive."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"It is expensive. The cost depends on the license that we choose."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"The price for Intune is fair."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."
Information not available
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Financial Services Firm
8%
Healthcare Company
6%
Comms Service Provider
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with GoToAssist?
The pricing of GoTo Resolve is very high compared to other solutions. Pricing is a room for improvement for them, to ...
What is your primary use case for GoToAssist?
For patch management, I use GFI LANguard and GoTo Resolve. I am a distributor. In my company, Satcom Infotech, we dis...
What advice do you have for others considering GoToAssist?
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard...
What is your experience regarding pricing and costs for SOTI XSight?
The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...
What needs improvement with SOTI XSight?
The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...
What is your primary use case for SOTI XSight?
I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
GoToAssist
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Information Not Available
Find out what your peers are saying about GoTo Resolve vs. SOTI XSight and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.